Jettzy Reviews 

3,348
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 365 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very easy to navigate, appreciating the straightforward booking steps and the ability to secure flights smoothly. Many people also mention discovering affordable ticket options compared to official airline sites, along with receiving quick email confirmations after completing their reservation. Some reviewers were not happy with unexpected price increases appearing at checkout or additional service fees charged for specific requests. A few individuals also shared serious concerns regarding the need to independently verify their tickets with the airline and faced issues with customer support.

What people talk about most

Booking process

Reviewers highlight ambiguous aspects of the booking process, with some customers praising the easy... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the cheap rates and competitive costs... See more

Service

Consumers find service to be a mixed experience, with some reviewers praising fast, reliable, and excellent... See more

User experience

Users describe positive interactions with user experience, highlighting an intuitive online booking system... See more

Website

Customers consistently note ambiguous experiences with website, praising the platform as easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Appreciate presenting the cheapest option and processing issue of air tickets for my wife and myself within the hour. Would love however, for there to be just one set of "documents" instead of one set... See more

Company replied

Rated 4 out of 5 stars

Positive experience with Jettzy My connecting flight was cancelled, and I realized it only about two days before departure. In fact, I had missed the connection. When I contacted the airline,... See more

Company replied

Rated 4 out of 5 stars

1st time using this website find it helpful, but too many xtra charges. Ended up a lot more than expected. Added financial stress.

Company replied

Rated 4 out of 5 stars

Initially I'd never heard of your name. So spent some time before deciding to choose your service. But a friend mentioned good to deal with, I locked in the service and has worked out well. I'll know... See more

Company replied


Company details

  1. Flights Search Site
  2. also in
  3. Airline Ticket Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Jettzy is an online travel agency that is dedicated to providing its customers with the best possible travel experience. Through the use of advanced technology, Jettzy.com.au is able to offer highly competitive airfares, making it a popular choice for travelers looking to save money on their flights. The website's user-friendly interface allows customers to easily search and compare prices from a variety of airlines, while its sophisticated algorithms ensure that customers can find flights that meet their specific needs and preferences. Jettzy.com.au prides itself on its commitment to customer satisfaction, offering exceptional service and support to ensure that every trip is a success. While Jettzy.com.au recognizes the importance of technology in the travel industry, the company remains humble and focused on its mission of providing customers with a simple, affordable, and stress-free way to plan their trips.

jettzy.co.nz

Written by the company

Where Kiwis Get Lower Airfares
Jettzy.co.nz is a NZ based world class online travel search and ticketing engine company to offer lower airfares.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(3,348)

336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. Ordered tickets and they appeared in my airlines app. Haven't had any issues or been needing support though.

14 September 2026
Rated 5 out of 5 stars

Very easy

Very easy
Looking forward to next travel booking

19 September 2026
Jettzy logo

Reply from Jettzy

Thank you for your positive feedback

Rated 5 out of 5 stars

Easy booking

Easy booking , no issues and easy email communication . Great prices.
Was apprehensive but great experience

11 December 2025
Unprompted review
Jettzy logo

Reply from Jettzy

Thank you for your positive feedback

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Tickets were issued within 48 hours . Would highly recommend.

11 September 2026
Jettzy logo

Reply from Jettzy

Thank you for your positive feedback

Rated 1 out of 5 stars

Kept bugging me for a review multiple…

Kept bugging me for a review multiple times a day. Incredibly annoying.

25 August 2026
Jettzy logo

Reply from Jettzy

Hi there,

Our system randomly sends invitations to customers for your feedback. It only sends 01 invitation email to a random customer. If you didn't want to share feedback, you should have simply ignored the email.

Cheers
Jettzy

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