Better than others that we were trying to book through, but fares were increasing at the final step. I understand this is outside of your control, but there was no option to search for another day.... See more
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Welcome to Jetabroad - Your Gateway to Seamless Air Travel! Looking for hassle-free airline bookings and unbeatable deals? Look no further! At Jetabroad, we take pride in being your trusted travel partner, connecting you to the skies with ease since 2005 Why Choose Us? ✈️ Extensive Flight Options: Explore a vast array of airlines and flight options tailored to suit your preferences and budget. ✈️ Best Price Guarantee: Enjoy the peace of mind that comes with our commitment to providing the best prices available on the market. ✈️ Personalised Service: Our dedicated team of travel experts is here to assist you every step of the way, ensuring a smooth and stress-free booking experience. Our Services ✈️ Multi City Specialists: We take the complexity out of Muti City bookings, to provide you with seamless and flexible options to choose your ideal itinerary with ease. 🌍 Global Destinations: From exotic getaways to major business hubs, we've got your dream destinations covered. 🕒 Flexible Booking: Life is unpredictable, and so are travel plans. With our flexible booking options, you have the freedom to adapt to changes. 🛄 Comprehensive Travel Packages: Maximize your travel experience with our all-inclusive packages, covering flights, accommodation, and more. How to Book 🖥️ Visit Our Website: Navigate through our user-friendly website to explore flight options and exclusive deals. 📞 Talk to Our Experts: Have specific requirements or need assistance? Our travel experts are just a call away to provide personalized guidance. ✈️ Secure Booking: Once you've found your perfect flight, book securely through our platform for a seamless transaction. Your Journey Begins Here! At Jetabroad, we believe in turning your travel dreams into reality. Start your journey with us today and experience the world like never before. Explore Flights Now - https://www.jetabroad.com.au/
2067, Chatswood West, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Great customer service I was a little nervous at first but they answered me promptly and provided me with a great turnoff . Looking forward to using them for my next trip .
Easy to buy without hidden prices, and without paying membership,
I got all the info I wanted including the confirmation n a timely manner.
I purchased a Turkish Airlines ticket through Jetabroad for my mother-in-law. Unfortunately, the flight was cancelled, and what should have been a straightforward refund process turned into a frustrating experience lasting several weeks.
Throughout this period, I repeatedly contacted Jetabroad and was continuously told that my refund was being processed. At one point, I was advised that the refund could take 4–12 weeks or even longer!
Customer service was disappointing. I received repeated generic assurances but very little meaningful information about the actual status of my refund. I even received further booking status notifications directly from Turkish Airlines, which raised additional questions about whether my ticket had actually been cancelled properly.
Eventually, after weeks of chasing them, I received my money back. However, the amount of time, effort, and unnecessary stress involved was completely unacceptable.
A refund should not require this much chasing, and customers should not have to repeatedly contact a company just to get their own money back.
The refund eventually arrived, but the customer service experience was far from satisfactory.
My advice to anyone considering booking through Jetabroad: think carefully, particularly if you might need to cancel or change your booking. Saving a little money upfront may not be worth the headache later.
I am very very happy for Jetabroad Easy jete services thank you very much
The response to our query was very prompt. Unfortunately the website experience was not that great. The airline we will be using has NO checked baggage. This needs to be made very clear during the booking process.
Appreciated the communication and the follow up emails.
I just finished everything that I need for my travel and my ticket was ready in less than 20 min is very helpful and everything clear especially the fare is awesome no hidden charge not only that but is look like I find my excellent Booking agency.
The airlines rejected the booking and my 10k is stuck in processing so I can’t book any flights as I don’t have another 10k sitting around, while the ticket price are increasing day by day. Not sure when I will get my refund. I should have gone with a known brand that guaranties booking.
I made a mistake typo on my name while I booked my tickets. Jetabroad was really fast and fixed the issue after 3h ! Such a great service . I don’t put 5 starts because I had anyway to pay some fees to fix my name. Only one letter was wrong …
The booking process was easy to sort out to get what I wanted at a reasonably good price.
Simple instructions, covered various options, seemed genuine & trusted.
Great booking functionality, including multiple flights and complex trips
I had a great trip with 6 different flights
Excellent value and highly recommended
very easy step and specifically very transparent in showing the price or fare of ticket in first tab itself...This is really wonderful since many of the online firms show or add extra charges at the end of check out screen.
Smooth and easy transaction. Plane ticket Quickly confirmed by airline.
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