Foletti Computer Reviews 

Order process very efficient, speedy delivery by post within 2 days. Attractive pricing. I am fully satisfied and recommend Foletti Superstore.

I ordered an item with Click & Collect. The delivery dates I got with the order confirmation were different from the ones I saw initially, so I contacted them immediately to request the exact dates.

After more than two days without a reply, I asked to cancel the order. Only then they answered, saying that the product had already been “shipped” and that nothing could be done and if I decide to not collect the item they may even charge me extra fees. In reality, it only arrived at the store more than 10 days later (I can only imagine where it was shipped from).

I asked for clarification about the order timeline: still haven’t received any response.

BE CAREFUL BEFOFE ORDERING: it may seem like you’re making a good deal, but once you place an order, nothing can be done about it — no cancellation, no exchange, no return. And if there is a problem, there is very little willingness to help and customer service is basically non-existent.

What a disappointment, because I wanted to support a local business, but I will not buy from them again and will not recommend them to anyone.

Ordered a Samsung mobile phone, paid for it and order was cancelled without providing any explanation.
I contacted them, no response.
Disappointed and no plans to order from them anything in the future.

Overall a good experience. Only small hiccup was that there was no confirmation of shipping the product for a week (usually other sites ship within two days max).

Excellent service. Product arrived promptly.

ordered already several times, always good experience, products arrived in good quality as expected, not next day but at a very good price. Never had a warranty issue, so cannot rate this.

Bought like 5 different articles never had a problem or delay.

Really bad experience ! First of all you request signature for a really small value of item. Then you are dealing with planzer that they lied that they were here and rang my doorbell and never left a note for collection ! And now they don’t have drivers for delivery ! Never again sorry

Ordered a charger, cheapest on switzerland, and arrived as expected, without any issues. Maybe a bit delay on processing, but this could be from the supplier

Perfect. Prompt. Good price

Always perfect Deliery+++++++ Product++++++Price+++++

Good pricing - good delivery (ahead of time) - one star off for mostly doing drop shipping and not allowing returning/cancel orders.

I had an initial concern about the order processing time, and the Foletti Computer team was incredibly responsive and helpful right away. They addressed my questions immediately, and to my surprise, the product (robot vacuum) was delivered the very next day! The item was also packed extremely well and delivered in a very professional manner. This level of expedited service and customer care is truly impressive. Highly recommend them for their commitment to the customer!

Quick easy really good pricing. Can only recommend

Site is legit. but not a great aftersale experience and NOT WARRANTY. which is scary yet apparently legal in switzerland the land of the a**holes!

Delivery was late (Thursday moved to Friday with no explanation, then to Monday with no explanation) making me lose 3 full days of having to stay at home for the delivery.

Appalling lack of communication on the seller part (on Friday I inform about the non-existent delivery, then I receive an email to tell me to rate the - not received - product). When I finally did receive a feedback it was rude and non professionnal accusing me if diffamation when I only stated facts (nothing received yet and no customer service to speak of).

The product has finally arrived but I would still highly not recommend this experience.

Arrived ahead of expected delivery time. Phone works great.

Very negative experience. I received a used card even though I paid for a new one. Delivery took two weeks longer than stated originally. After finalizing the payment delivery date was changed. When I complained about the they sent me a used card and submitted the photos requested by the shop, the shop simply replied: "all ok, if you have further problems inform." When I asked to replace the used card with a new one, they broke off communication. I would be cautious before ordering expensive or critical parts from Foletti Computer.