Foletti Computer Reviews 

1) the shop shows two information:
First, that the item is on-stock.
Then the delivery date (mostly two weeks).
Even it’s on stock. Do NOT assume it will be delivered earlier. (Yes, ask: Why should it take TWO weeks to be delivered if it’s on stock??)

2) I made the mistake to hope being delivered earlier. In fact, instead of two weeks, it took more than four.

3) you will have to ask again and again about the current delivery schedule. No proactive communication from their side.

4) responses to emails in my case: about 20h. Without empathy. (Generally: no answer the same day)

5) delivery information are in Italian. Even you order in German/English. The link has no translation/at least on my device.

6) they said they would get the parcel on Thursday. But we’re not able to send it the same day. So it could be delivered for the weekend.

If you want cheap: ok, have a try. Your risk. But then plan a very long schedule, and no “extra goodies” for their mistake.

If you count on a relative reliable/fast delivery: hands off!

Took more than 2 weeks for shipment to arrive, no returns are possible.

No returns possible or amendments. They changed the delivery date and the product will be obsolete for me if it is a week late but they still insist you cant return anything... SCAM!

I ordered a motherboard it arrived, was new and unopened

Scam! Don’t buy from them.
They send you used product with a lot defects instead of new and don’t accept any responsibility and answer in a very rude and unprofessional manner.

I ordered my apple pencil here last 13th of september as I have seen that they had the cheapest when I searched the toppreise site. It stated in their site that the delivery is around 19-21st of September, which was ok for me given the price. But today, after 5 days from my order, I received and email saying that their new estimated delivery is sept 28-29. I emailed them if I could just cancel my order since they are pushing the delivery for another week and their response is I think an automated one as it is the same as the one I read in a review here. Partly, it is my fault that I did not research enough about the bad customer service of this store in prior. Lesson learned for sure. I am never gonna buy in Foletti anymore.

Ps. I did have screenshots for proof and I also sent it to them by email but the response is useless.

Unbelievable, the company doesn't even reply, they sent me the wrong product and I can't even return it.

ATTENTION: F R A U D

Simply not recommended

1. No possibility to send the product back even though it does not work.
2. Customer service is not interested what type of problem do you have in general.
3. You have to wait long for the product to be dispatched, and you get the email:

"Es handelt sich um ein neues System, das sich noch in der Entwicklung befindet und im Laufe der Zeit verfeinert wird. Wir entschuldigen uns im Voraus für mögliche Fehler in den bereitgestellten Informationen."

I don't care whether it is a new or old system in the development or not. It should work and be delivered.

Das gelieferte Smartphone Samsung Galaxy S22 wurde mit einem auf «Polen» eingestellten Ländercode ausgeliefert. Dies fand ich erst im Nachhinein mit Hilfe von Samsung Support heraus. Dadurch funktionieren gewisse Apps in der Schweiz nicht, z.B. Samsung Pay/Wallet. Diese Einschränkung für das Gerät wurde von Foletti Computer nicht beschrieben. Der Kundendienst von Foletti Computer weigerte sich, das Smartphone umzutauschen und verwies auf die Lieferbedingung «ab externem EU-Lager, keine Rückgaberecht».
Ich warne hiermit potenzielle Käufer und rate davon ab, bei diesem Lieferanten Smartphones oder ähnliche Produkte zu bestellen, welche in der Schweiz ordnungsgemäss funktionieren sollen.

The delivered Samsung Galaxy S22 smartphone was delivered with a country code set to «Poland». I only found this out afterwards with the help of Samsung Support. As a result, certain apps do not work in Switzerland, e.g. Samsung Pay/Wallet. This limitation for the device has not been described by Foletti Computer. Foletti Computer's customer service refused to exchange the smartphone, referring to the delivery condition "from external EU warehouse, no right of return".
I hereby warn potential buyers and advise against ordering smartphones or similar products from this supplier, which should work properly in Switzerland.

Picture and description didn't match.
I bought a product following the description and the pictures provided. (Charger and Akku).
I received only the charger but not the akku itself.
When I approached them, they said that description and pictures matched.
I just mentioned that I would like to return the product as it doesn't contain the akku and they didn't accept the return (Even if I didn't open or use at all).