Mrs J Hunter
Italy
Reviews
Review of Trainline
Review of Wowcher
The colours didn’t show for the…
The colours didn’t show for the cardigan and I have no idea which colour will arrive
Reply from Wowcher
Review of National Express
Perfect
Perfect! Punctual, polite, rapid but safe travel at a price anyone can afford! I will use again snd again!
Reply from National Express
Review of mytrip.com
No response from questions web site not…
No response from questions web site not working
Hopeless
Reply from mytrip.com
Review of Lakeland
Perfect in every way!
Review of Furniture Village
LACK OF CUSTOMER CONSIDERATION
Furniture village have a very high lack of customer consideration. Not only do they keep you in a queue for 2.5 hours MINIMUM on the phone they blatantly ignore emails. I had a bed delivered with the wrong mattress…. 3 weeks later I am still waiting for the replacement i waited another 2 hours plus on the phone to be told they “think” it may be 22/9…… downright unacceptable. NEVER AGAIN!
Review of Specsavers
The best customer service!
Punctual, efficient, cordial, professional. Perfect customer service in every aspect!
Reply from Specsavers
Review of Tour Center
Emily is the best!
I dealt with Emily and the customer service was impeccable, helpful, precise and professional. I will be in contact with her for my next trip!
Reply from Tour Center
Review of Quiz
Wonderful all round
All my items were prefect and true to description. The delivery was brilliant and as promsied. All in all, a very smooth and easy experience, which I shall be repeating
Reply from Quiz
Review of Raileasy
Could be better
I recebntly booked a train ticket online. I got to the check out and looked, and looked for the part where one could insert their rauil card/discount etc - nothing! in the end I just clicked further at the check out expecting it to show me a box to tick before I paid. It didn't! I ended up paying full price. I requested a refund for this ticket and made another purchase after speaking with a friend and she told me where the tick box was....tiny little box right at the beginning of your trip down Booking Lane, could hardly see it, and I think this is misleading as the discount/railcard etc should be at the end where the check out is and more clearly. I am hoping for a refund. I did get an acknowledgement from them but as yet, no refund.... :(