GO Outdoors Reviews 239,179

Went into the store to pick up some extra bits for our next nights camping. Elliot was extremely helpful and knowledgeable when recommending us pieces of kit. He was getting us what we needed for wh... See more

We bought Flogas cylinder from Go Outdoors Swansea, and we were helped by Max. He was very knowledgeable, advised us on different options available, comparable costs and helped us to choose the option... See more

After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... See more

We have found all your staff without exception to be helpful, patient, pleasant and knowledgeable and if they did not know much about a certain thing, they have gone to get or seek advice from someon... See more

We found the team very helpful, especially Sally and Lee who went above and beyond and helping us resolve our membership issues. Lee also assisted me in ordering a pair of walking trousers that were n... See more

I called in as I’m on holiday & forgot my walking boots, I was met with Paul who asked if I needed any help. I explained that I had a wide foot & he pointed out the different makes which were suitable... See more

Great customer service from Luke. The shop had exactly what I wanted and when I was ready to pay, Luke gave the best customer service I've received in a shop in a long time! Such a lovely, funny perso... See more

Came into the store yesterday to pick up some extra bits as we had a rough night camping the night before. Paul was extremely helpful in sorting out our issues. He went above and beyond giving us advi... See more

After visiting the shop on a Sunday afternoon I have just made a purchase of 2 new coats which I am really pleased with. I found the staff ( John and Lucy) in particular very helpful and accommodatin... See more

Assisted today by Joel as we needed quite a few things for a trip to the Arctic Circle & had a lot of questions. Joel spent a fair amount of time with us as we hadn’t a clue what we needed yet nothin... See more

Great support from staff in helping locate different products in store and in providing helpful suggestions. Special mention for Adam at the till who went out of his way to ensure we had everything we... See more

Second visit to this store this week after buying waterproof shoes and trousers and helped enormously by Sam on Sunday. Bought winter walking trousers today, again helpful and knowledgeable staff, u... See more

Came into the shop to just look around with my son. Sean took his time to show me coats and fleeces, ended up buying both fleece/coats for myself and son. Received outstanding customer service skills... See more

Great help with choosing my sons new walking boots. Very helpful staff member (long blonde hair and dark glasses lady). We were on holiday and she also recommended some local walks for us to enjoy! Ex... See more

What a great experience, my wife wanted a good warm winter coat and the staff went that extra mile in making sure she got the one that suited her needs… Sue and Bethany were just superb. A credit to t... See more

Charlotte served us when buying a new winter coat & informed us of the members prices compared to standard giving us over a 50% saving. Becoming a member was straightforward at only £5 for the y... See more

I wanted to review the Farnborough Go Outdoors because my experience today was so polarised. The two staff members were awesome; super helpful and patient as my son tried different things for... See more

Wanted to apply for a good outdoors membership card however was struggling to complete the application online. The lady in the Skipton store was very helpful and completed it instore so recieved the... See more

Sent out an incorrect item and Callum went above and beyond to help us return it and the gave advice and knowledge on getting the correct items! Can not fault the guy one bit amazing customer service.... See more

Had to visit Go Outdoors, Plymouth to return a pair of leaky Hi Tec boots that I had bought for my daughter. Steph handled the exchange process beautifully and gave valuable advice on boot maintenance... See more

Called in because we were passing and I was about ready for a new pair of walking boots but hadn't made my mind up to buy any yet. There was a good selection on display. I was dealt with by John w... See more

We popped into the store today to get some walking boots for my husband. While he was being served, I spoke with Marcus, who had helped me earlier. He kindly asked if he could say hello to my dog... See more

Ordered some replacement boots via click and collect. Popped in, gave my reference to Claire, who proceeeded to locate them, and ensure the price I was quoted on the Web was honoured. Very friendly... See more

Purchased a new Rab down sleeping bag along with a few smaller accessories and kit care products. Lots to choose from, I always find something that will Come in handy whilst in the Doncaster store, d... See more

I popped in today to get some white breeches and olivia rose was incredible helpful with finding something for me. She was able to tell me about the selection they had in store catering the informatio... See more

I went to GoOutdoors Kidderminster to buy myself a new pair of walking boots for a forthcoming trip too the Lake District. I was given a lot of help and advice from a sales lady called Andrea and ende... See more

Visited today with my wife for two pairs of walking shoes. We were both absolutely clueless about what footwear we needed. Thankfully Andrew came to our rescue. He enquired about what type of activity... See more

I had faulty zip on my Berghaus over trousers. ther was no issue with a replacement. Only problem was my Go Outdoor account did not have the purchase registered. On checking my current accounht I was... See more

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Support and Generosity from GO Outdoors! I recently visited GO Outdoors to buy clothing to donate to a local football team, and I was blown away by the level of cu... See more

Popped into the Stoke branch on the Festival Park earlier for a new waterproof jacket and trousers for hiking - such a great choice in styles, performance and prices. The staff are very personable... See more

Sam was brilliant help! Really friendly, patient, and knew exactly what he was talking about. He went above and beyond to make sure we found what we needed and made the whole experience quick and eas... See more

I just wanted to give a big shoutout to Jane who helped me in the store today. She was incredibly friendly, chatty, and genuinely helpful — nothing was too much trouble. It’s rare these days to come a... See more

Customer service was great - especially Emma! Very attentive and knowledgeable. Helped us with any of our queries and super friendly! Feel a lot more clued up on what type of jacket to go for and he... See more

I went to Go outdoors Brislington Bristol, to buy some Fishing gear. I couldn't find what I was looking for, so I went to asked at the till, I spoke to Kat, although fishing wasn't her strong, point s... See more

Sally at Go Outdoors Alnwick was amazing, had so much time to help me. I’ve just been diagnosed with Osteoarthritis in both my knees and foot. I was looking for trainers. I tried on a number of option... See more

I went in to look for a certain style of winter hat and spoke to Tracy and explained to her what I wanted, she said she did not have it in stocked but took me to the till for Jarren to look it up, he... See more

We asked the help of Emmanuel who went above and beyond to help me find the walking sandals I was looking for. Emmanuel went out of his way to help resulting in us buying two pairs of sandals. Ver... See more

I visited the store today to purchase a pair of walking boots and trainers, within minutes offered help, but initially kindly declined to browse. I have previously had an extremely disappointing custo... See more

What a great team Millie and Fox ,i always go to Erdington Go Outdoors with my family and children and with out Fox and Millie we are lost they help us so much with there best recommendations size ve... See more

I was looking for some fox shoes and couldn’t find them in my size but anyway Nabeil was absolutely amazing and helped me out very quickly. Absolutely amazing person who’s very friendly and knowledgea... See more

Excellent customer service, really friendly and welcoming atmosphere and very attentative team. They have gone above and beyond to help me. Would very much recommend this store, they have a great ran... See more

Fabulous service yesterday in the footwear department - very sorry I didn't get the young male's name but he was super-helpful and knowledgeable about design specs. He listened to me, noted my prefere... See more

Very friendly & helpful staff. Served by Theresa & Owen. They understood the tech points & issues for the walking shoes I purchased. Overall, very pleasant experience.

Nikki spent lots of time with us and helped us choose some walking boots. Nothing too much trouble and used her own personal experienced re brands. We only popped in to take a parcel back and ended up... See more

First visit this year to Cov store. Relaxed atmospher, everything esy to find and well labelled. Served by Sarah at pay station, friendly and helpful with discount card update. Well done all.

Ordered at the till as size was not in stock then 10 mins later when driving home (32 miles) the order was cancelled. After getting home using the Google ai I found the same item £25 cheaper .. so whe... See more

Extremely friendly and helpful staff. Great advice from Shaun in helping us select and buy the tent. Manager also went out of her way to liaise with other stores to locate other items. First class all... See more

I visited Go Outdoors in the Metro Centre to get some new hiking shoes. My existing ones were starting to show the effects of the 3000 miles or so of use. James did an excellent job of listening to my... See more

I was served by Michelle who helped me get a pair of walking shoes as the ones I had were hurting my toes. Her knowledge regarding sizing was a real benefit to me and she got me fixed up with some... See more