Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Our salesman reinard made the experience he was so helpful. He answered all of our questions went out of his way to pick out the best watch suitable for us. He also help us with a laptop. Would definitely be going back to purchase of him :)
Excellent prices and excellent service in Wexford store
I liked how quickly the DID staff delivered my product, although the original delivery date was Thursday,
I got my laptop on a Monday. I appreciate the effort and the efficiency of the service and staff.
I’ve also ordered from earplugs in the past, and they never failed me.
Thank you!
Brendan was extremely helpful. He made our experience positive and enjoyable.
Friendly and helpful staff. Always like the staff here, very friendly.
We had such a great experience at did store in Swords, Airside, today thanks to Paul. He was absolutely fantastic - extremely knowledgeable, attentive and genuinely focused on finding the right products for us.
He took his time, listened to what we needed and gave us great options without ever making us feel pressured. His product knowledge and customer service were outstanding.
We honestly don’t often come across someone as good at their job as Paul. He is a real credit to your company and definitely deserves a bonus! 😊
We’ll be coming back to your store for sure, and Paul is a big reason why. What a fantastic team member!
Marija & Marko P.
Good website with up to date information. Good service in shop. Knowledgeable sales staff.
Terrible service with zero accountability. I ordered an item with same day click and collect. Rang the store when I received no notification after a few hours. Was told the item was there and to come in and collect it. Arrived at the store and was told it wasn’t there. I asked if they could deliver it and for them to cover the delivery costs. They agreed and was told it would be delivered on Tuesday. I ordered on Saturday. Received an email on Monday saying the item would be delivered on Tuesday. Nothing arrived. Rang on Wednesday to find out when it would be delivered. The turners cross store were unhelpful and kept me on hold for 17 mins. Had to ring back. Was told I needed to call customer service. They were useless and told me they would ring the store to sort it out and would ring me back. I never received a call back. 7 more times I had to call with no one willing or able to help. Finally got someone who said it would be delivered on Sat. Rang Sat morning just to ensure it was being delivered and of course it would not be delivered on Sat. Still no item with no idea if or when it will arrive. I would avoid placing orders with this company as they have no ability to resolve an issue when it arises. If they can’t get a simple delivery right then I would hate to have a problem with an item as they would never help.
Purchased an American fridge freezer on 02/09/26, online, the item has not been delivered yet so I can not comment on it
I bought this vacuum cleaner from DID and tried it at home. The suction power is very good, and it works well on both carpets and hard floors. It is easy to use and I’m very happy with its performance. Good quality and great value for money. I would definitely recommend it.
I was looking for an ipad for school and didn’t know which one to choose as i’m not a very techy person. Brendan came straight over to me and my mam to ask if we needed any help and helped us pick an ipad that would suit my situation the best and also helped us pick out all of the accessories and everything needed. He was very kind and helpful and made our experience much easier and more enjoyable !
Excellent service from Mandy. 10/10 recommend.
Ordered on line, communication of order status was good. Staff were very helpful when collecting at shop.
It was so easy order online collect in store the following day
Mandy in the tullamore store was so kind, helpful and patient. Thank you Mandy for helping me get sorted for back to college :)
Mandy in Tullamore was as efficient as she could be. Well done.
Great experience buying my garmin watch in DID Mullingar lovely lads to deal with , very efficient.
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