Extremely helpful staff. Couldn't do enough for me, a young Brazilian male staff member had excellent sales qualities as did the other sales gentleman who carried out my items to my car and ensured al... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best experience on making a purchase in years, I met Edel and it’s a long time since I experienced customer service like I received from her, I honestly thought it was a thing of the past. Her product... See more
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When I encountered an issue in completing my online order, I got in touch to get some help in completing the purchase. I first chatted on the phone with Glen on the customer service helpline, who ve... See more
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This 5 star review is directly for the Assistant Manager Kristina, in Terryland Galway. With recent personal stress, I ended up with a delivery and payment issue of my sofa set. As advised, I conta... See more
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Company details
- #10 of 22 best companies in Furniture Store
- #1 of 1 best companies in Bar Stool Supplier
- #3 of 10 best companies in Bedroom Furniture Store
- #2 of 4 best companies in Mattress Store
- #2 of 2 best companies in Mirror Shop
- #2 of 3 best companies in Sofa Store
About EZ Living Furniture
Written by the company
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Contact info
EZ Living Furniture - Summer Sale
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 2 weeks
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Joan in the airside store was terrific.
11 July 2026
Reply from EZ Living Furniture
Hi Yaboiya, thank you so much for taking the time to share your positive experience!
We’re absolutely delighted to hear that Joan at our Airside store provided you with such terrific service. We’ll be sure to pass on your kind words to her; she’ll be thrilled! We appreciate your business and hope to see you again soon at EZ Living Furniture.
Staff was very helpful and efficient.
18 July 2026
Reply from EZ Living Furniture
Hi Maria, thank you so much for taking the time to share your positive experience with us!
We’re delighted to hear that our staff were helpful and efficient during your visit. Providing excellent customer service is a top priority for us at EZ Living Furniture, and it’s wonderful to know we hit the mark for you. We hope you're enjoying your new furniture, and we look forward to welcoming you back again soon!
Charlotte was very helpful thanks again…
Charlotte was very helpful thanks again for your knowledge, she helped us pick out beautiful cushions the store beautiful with lovely welcoming staff thanks again Charlotte 5* service.
11 July 2026
Unprompted review
Reply from EZ Living Furniture
Hi Tasha, thank you so much for your wonderful review!
We're absolutely delighted to hear that Charlotte provided you with such helpful and knowledgeable service, and that you found our cushions and store beautiful. It's fantastic to know our staff made you feel so welcome. We truly appreciate your kind words and 5-star feedback. We look forward to welcoming you back to EZ Living Furniture again soon!
Helpfuljoy staff member joan was very…
Helpfuljoy staff member joan was very helpful when we chose our perfect bedroom furniture I would shop there again. ✔️
18 July 2026
Reply from EZ Living Furniture
Hi Margaret, thank you so much for your wonderful review!
We're delighted to hear that Joan provided such helpful service in assisting you with your bedroom furniture selection. It's fantastic to know you found your perfect pieces with us. We truly appreciate you choosing EZ Living Furniture and look forward to welcoming you back again soon!
Fabulous staff in Coolock branch of EZ…
Fabulous staff in Coolock branch of EZ Living. Very helpful and friendly. A pleasure to deal with them.
21 July 2026
Reply from EZ Living Furniture
Hi Gary, thank you so much for your wonderful feedback!
We're absolutely delighted to hear about your positive experience with our team at the Coolock branch. It's fantastic to know they were so helpful and friendly, making your visit a pleasure. We'll be sure to pass on your kind words to the team there. We look forward to welcoming you back to EZ Living Furniture again soon.
Amazing customer service from Galway…
Amazing customer service from Galway branch, Almira…so kind, helpful and friendly.
22 July 2026
Unprompted review
Reply from EZ Living Furniture
Thank you so much for your wonderful review, Siphesihle!
We're absolutely delighted to hear about your amazing experience at our Galway branch and that Almira provided you with such kind, helpful, and friendly service. We'll be sure to pass on your lovely feedback to her. We truly value your custom and hope to see you again soon for more fantastic furniture and service!
The staff at both the Galway and…
The staff at both the Galway and Castlebar stores went out of their way to facilitate my order. Excellent customer service 👏
17 July 2026
Reply from EZ Living Furniture
Hi Bia, thank you so much for your wonderful feedback!
We're absolutely delighted to hear that the teams in our Galway and Castlebar stores provided you with excellent customer service and went the extra mile to help with your order. It means a lot to us that you had such a positive experience. We hope you're enjoying your new furniture, and we look forward to welcoming you back to EZ Living Furniture again soon!
Really bad service
Really bad service
I got the chair but its damaged
When I asked for replacement it also came damaged
Still waiting for my chair
Service is bad
20 July 2026
Reply from EZ Living Furniture
Thank you so much for your wonderful review!
We're delighted to hear you found our staff friendly during your visit. Providing a warm and welcoming experience is incredibly important to us, so your feedback truly means a lot. We look forward to seeing you again at EZ Living Furniture soon!
Aliso was so helpful and professional…
Aliso was so helpful and professional when I was selecting a new bed and mattress. She has a charming way about her and made the process simple. Patrick
21 July 2026
Unprompted review
Reply from EZ Living Furniture
Hi Patrick, thank you so much for your wonderful review!
We’re absolutely delighted to hear that Aliso provided you with such a helpful and professional experience while you were selecting your new bed and mattress. It’s lovely to know her charming approach made the process simple for you. We truly value your feedback and hope you’re enjoying your new bed! We look forward to welcoming you back to EZ Living Furniture again soon.
In store great staff … gents!
In store great staff … gents!! Swift delivery and great service to get sofas into house. All around definitely will come back for more.
15 July 2026
Reply from EZ Living Furniture
Hi Paul, thank you so much for your wonderful review!
We're absolutely delighted to hear about your positive experience with our team in-store and with our delivery service. It's fantastic to know that our staff were helpful and that your sofas were delivered swiftly and with great care. We truly appreciate your kind words and look forward to welcoming you back to EZ Living Furniture again soon for your next purchase!
Reply from EZ Living Furniture
Josephine, thank you so much for your wonderful feedback!
We're absolutely delighted to hear that you've had great service with us, as always. It means a lot to us that you continue to choose EZ Living Furniture. We look forward to welcoming you back again soon!
We dealt with Joan regarding a problem…
We dealt with Joan regarding a problem we had we found her extremely professional and helpful.
15 July 2026
Unprompted review
Reply from EZ Living Furniture
Hi Andy, thank you so much for taking the time to share your positive experience with us.
We're absolutely delighted to hear that Joan provided you with such professional and helpful service when you encountered an issue. It's wonderful to know we could resolve things to your satisfaction. We truly appreciate your feedback and hope to welcome you back to EZ Living Furniture again soon.
Service and friendly delivery drivers
Excellent Service by all people that work in easy living especially drivers
10 July 2026
Reply from EZ Living Furniture
Thank you so much for your wonderful review!
We're delighted to hear that you had an excellent experience with our team, and we're especially pleased that our drivers impressed you. We pride ourselves on providing fantastic service from start to finish, and your feedback truly makes our day. We hope to welcome you back to EZ Living Furniture again very soon!
Reply from EZ Living Furniture
Deirdre, thank you so much for your lovely review!
We're absolutely thrilled to hear you had such a positive experience with our staff and that you love your new furniture. It means a lot to us that you found both to be beautiful. We truly appreciate you choosing EZ Living Furniture and hope to welcome you back again soon for more inspiration!
HOLIDAY purchasewere told about nationwide delivery…
We were told about nationwide delivery and was happy with the deal
19 July 2026
Reply from EZ Living Furniture
Hi Edward, thank you so much for taking the time to leave us a review!
We're delighted to hear you were happy with our nationwide delivery and found a great deal with us. We truly appreciate your business and hope you're enjoying your new furniture. We look forward to welcoming you back to EZ Living Furniture again soon.
Poor Communication
The product was what I wanted. However I was surprised to find that if i needed to return it that there a cost of 30% to return it. !!!
This was not communicated to me when I purchased the item.
14 July 2026
Reply from EZ Living Furniture
Maureen, thank you so much for taking the time to share your wonderful experience with us!
We’re absolutely delighted to hear that our team member was able to assist you so effectively with your delivery queries. Providing helpful and clear information is incredibly important to us, and we're thrilled we could make your experience a positive one. We look forward to welcoming you back to EZ Living Furniture again soon!
Great customer service and love the set…
Great customer service and love the set up of the place.
16 July 2026
Reply from EZ Living Furniture
Thank you for your wonderful review.
We're delighted to hear that you received great customer service and enjoyed the layout and setup of our store. We really appreciate your kind feedback and look forward to welcoming you back to EZ Living Furniture again soon.
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