I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company
Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not happy with my experience at all. While we were treated well in store and the staff was very helpful, the laptop I wanted was out of stock. They told us they would have it by next Thursday (in 5 days). I received no call or text as promised and seeing as I had just moved away to college my father tried to collect it in person. They said they would not have it till the following Monday, the Monday I start college. This is not good enough especially considering we told them I was starting college the Monday and needed it by then. They had to give us someone else’s laptop and ‘hope’ they would not come in looking for it. Now the laptop itself is acting up, possibly not even working. Overall very disappointed
We received excellent assistance when deciding on which laptop to purchase.
While Mr. Abo is a competent & friendly salesman but I'd prefer if he had mentioned that the Samsung Galaxy laptop I purchased was last year's model (2025).
Niall and Mick are great at their jobs. They made the delivery very stress free, having to maneuver through a very small hall! Thank you both again. Joanne.
Reply from Harvey Norman Ireland
I bought a laptop online. It took 5 days to arrive even though it was in stock. Their customer service could be better
Reply from Harvey Norman Ireland
Thanks to the 2 delivery men (Galway city) who went above and beyond getting our sofa in through a tight space! Great work, appreciate it
Ken at Harvey Norman’s in Naas was very helpful and really went out of his way to make the experience less stressful. He recommended the beds and wardrobe that we bought and I’d definitely recommend Naas and Ken in particular to anyone looking to furnish their bedrooms.
Paul & Jamie installed our fridge & freezer - it was a tricky install with the set-up we have but they went above and beyond to make it work. Absolute legends! We are very grateful.
Great experience from start to finish . From Brian in the store to Brendan and Utmaizn who delivered and assembled. The whole experience was very professional.
Goran the Manager in The Drogheda branch was extremely helpful in fulfilling my order. There had been some miscommunication about the availability of the computer monitor I had found online but Goran went above and beyond to fix the mistake and I went home very happy and with a great product. Great commitment to Customer care and relationship. I would go out of my way to purchase products from the Drogheda branch based on the care I received even though this branch h is out of my way.
Credit where it’s due. Thanks for great service when my TV broke down. Much appreciated
David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend!
Mono and Brendan - great job , friendly and efficient.
Reply from Harvey Norman Ireland
Super efficient service from Daniel and Adam, phone call before arriving helped make things easier. In and out in no time, would highly recommend them 👍👍👍👍👍👍
Reply from Harvey Norman Ireland
Excellent professional prompt delivery service installing my video doorbell. Very informative and helpful indeed with superb customer service.
I needed the assistance of your lovetech department in your Blanchardstown Centre Store in Dublin 15. I was looked after by a lad by the name of Matt. He was absolutely excellent his knowledge of all things technical was second to none. His attention to ensuring my problem was fixed and his customer service skills are also excellent. Harvey Norman should be proud to have such a fantastic descent person on their staff at the computer technical department
Excellent customer service from start to finish. Also prompt aftercare. Tony Anthony assisted me in choosing the furniture and went beyond the call of duty. The delivery service was done by 2 lads,Brendan and Utmann, who were extremely polite, helpful and friendly. Delivery was within the time frame they gave me too. Overall, I would highly recommend Harvey Norman.
Paul and Jamie were brilliant when delivering our tumble dryer. Really personable, quick and had the tumble dryer installed and running in no time. Truly great service
I was helped by Bridget in the photo section of the galway shop today. She was very pleasant and gave great customer service to me and to all other customers that came along while I was there. If she had not been there I would not have been able to manage the technology.
Brendan & Utman delivery were fantastic. Lovely gentlemen.
Highly commend.
Reply from Harvey Norman Ireland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.