A Big Thank You to Lisa & Ger at Harvey Norman Online! Following our earlier review regarding delivery delays, Lisa from the Online Store got in touch and truly pulled out all the stops. Workin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Victoria was very helpful & knowledgeable. My delivery arrived on time. I was kept informed regarding delivery time. I received a call on the morning of delivery. Two of the nicest, most friendly & re... See more
Company replied
Jodi sold us a Samsung fridge freezer today Bank Holiday Monday. She’s terrific.. competent, courteous and very helpful. We are very satisfied with our purchase. HN is a great store with great staff a... See more
Company replied
I had a fantastic experience today purchasing my new bed, all thanks to Ken! He was extremely friendly, professional and helpful throughout the whole process. He took the time to explain everyth... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.3
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent value and speedy delivery.
29 October 2026
Very good service
Aron on home appliances and manager of that department very helpful
29 October 2026
Customer Service A1
A good price offer will get you in the door but excellent customer service will get you the sale. We were shopping around for new kitchen chairs and it was a delightful young lady, Eileen, who made up our minds for us. She couldn't have been more helpful from moving chairs and offering some valuable advice. So happy with our experience that we even bought a dishwasher too.
5 November 2026
Unprompted review
Delivery was earlier than expected and…
Delivery was earlier than expected and website very easy to navigate
29 October 2026
Prompt brilliant sevice
24 October 2026
I still have not received my order a…
I still have not received my order a month since it was ordered online. And no whereabouts
20 October 2026
Super fast delivery
So easy and fast to purchase online
Could not believe I received delivery the next day
AA service
29 October 2026
Tommy and James were fantastic to deal…
Tommy and James were fantastic to deal with! Full of knowledge of how to look after the machines we purchased. Very helpful and friendly. Delivery with a smile!
5 November 2026
Unprompted review
The power bank I ordered is amazing 4…
The power bank I ordered is amazing 4 full charges.
26 October 2026
staff attitude
i called in to pick up a tv i had bought online. When the member of staff brought me the TV he just turned to me and said you can probably manage that and walked off, bad form.
29 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Speedy delivery
Excellent service,speedy delivery. Ordered on the 29th of October delivered on the 30th of October.
29 October 2026
Reply from Harvey Norman Ireland
Hi Fidelma,
We are glad you enjoyed your experience with our quick shipping. We appreciate your feedback and thank you for this review.
Kind Regards,
Kevin
excellent for kitchen appliances
When we had to replace all our kitchen appliances after a fire, Liam was fabulously helpful. He patiently went through all the specs of the different models and brands and gave us a good deal for buying in bulk. Can highly recommend him.
5 November 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Vee,
We are so pleased to hear about your positive experience during what must have been a very stressful time. It is wonderful that our team member was able to patiently guide you through the different specifications and help you find the right appliances for your new kitchen. Thank you for your kind feedback and high recommendation.
Kind Regards,
Kevin
Excellent
Thanks to Stephen, David, and Mono for their efficient and professional service.
4 November 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Michelle Jordan,
We are so pleased to hear that our team members provided an efficient and professional service. We truly appreciate you taking the time to share your positive experience with us.
Kind Regards,
Kevin
Anil, Harvey Norman Carrickmines EXCELLENT
We cannot say enough good things about the service we have received from Anil in Carrickmines. He is a true professional, very knowledgeable & courteous. Nothing was too much trouble, a pleasure to deal with.
5 November 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Jane,
We are so pleased to hear about your positive experience at our Carrickmines store. It is wonderful to know that our team member provided such professional, knowledgeable, and courteous assistance during your visit. We truly appreciate you taking the time to share this kind feedback about your interaction.
Kind Regards,
Kevin
Efficient Professional and Polite
Kind, professional and efficient. They answered all of our questions with great knowledge and efficiency.
5 November 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Ashley,
We are so pleased to hear that you had such a positive experience. It is wonderful to know that our team was polite, professional, and knowledgeable when answering all of your questions. Thank you for taking the time to share your feedback.
Kind Regards,
Kevin
Steven was brilliant
Steven was brilliant! Very friendly and helpful, and he went out of his way to help us resolve an issue with a phone we purchased a couple of weeks ago, he even sold us a second phone! We were really happy with the service and genuinely appreciated all the time and effort he put into helping us. Thanks, Steven!
4 November 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Edickson,
We are so pleased to hear about your positive experience with our team member. It is wonderful that they were friendly and went out of their way to help resolve the issue with your phone, while also assisting you with an additional purchase. We truly appreciate your kind feedback regarding their helpful service and the time and effort they dedicated to assisting you.
Kind Regards,
Kevin
Just a great company
Just a great company, ordered a faulty unit is what it is happens, and the team made sure I got it replaced as soon as possible was only a day or two and I had my item.
23 December 2025
Reply from Harvey Norman Ireland
Hi Adam,
We are glad you enjoyed your experience with our team. Thank you for your feedback regarding the quick replacement of your item. We always aim to resolve issues promptly and appreciate your patience with us.
Kind Regards,
Kevin
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