Powercity Reviews 

1,346
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 723 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable store staff for their helpful guidance and friendly attitude during product selection. Reviewers often mention the prompt, efficient delivery service, noting that appliances are installed quickly and old units are removed without any fuss. People consistently express satisfaction with the seamless purchasing journey and clear scheduling updates provided prior to arrival. However, some customers also noted frustrating experiences with unresponsive customer care and difficulties resolving warranty issues online. A few other people also felt that certain delivery personnel were rude, unhelpful, or lacked proper professional courtesy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their helpful, professional, and friendly approach.... See more

Service

People report overwhelmingly positive experiences with the delivery and installation service. Consumers... See more

Delivery service

Customers report widespread satisfaction with the delivery service, often highlighting prompt arrivals and... See more

Product

Clients share ambiguous opinions on product experiences. Some reviewers highlight satisfaction with good... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting heavily divided opinions. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sales people in Power City Finglas are always super helpful & knowledgeable about their products. Very professional and friendly. William helped me choose a washing machine and was a pleasure to d... See more

Rated 5 out of 5 stars

Vitali and Denis were fantastic! The whole experience of purchasing with powercity was great. My induction hob stopped working on Tuesday evening and within an hour I had purchased a good quality grea... See more

Rated 5 out of 5 stars

The delivery team arrived within the notified time and removed my old washing machine, installed the new one and ensured that it was working. They also took all of the packaging away with them too. B... See more

Rated 5 out of 5 stars

I went to Power city Bray and Tina showed us the integrated microwaves and ovens, she spent so much time explaining and measuring she made the entire experience so very easy. She's amazing!! The men c... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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4.6

All reviews

(1,346)

749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was smooth and straight…

Everything was smooth and straight forward. Guys took my old cooker back, we were told in advance to prepare cash. Delivery man was very polite and call few minutes in advance. Seriously save Yourself hassle of doing it Yourself.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

This is the second time your installer…

This is the second time your installer has delivered appliances to our home. The first installation of a dish washer he did not hard wire the appliance.

Today he unpacked a expensive oven in the truck before it was brought into our home, with the risk of damaging it. He then proceeded to not hardwire the oven to the mains, I asked him to correct what he was doing as this can affect the oven long term and installation warranty usually insist on a hardwire to the socket directly and lot by a means of a connector.

When he did it properly it took exactly 5 minutes.

He then proceeded to not finish the installation and left the oven unscrewed as there is a mm of difference between the counter top preventin a full slot in. He could have removed and took out the bottomed plate to install but instead created a scene that the oven wouldn’t work and that you wouldn’t take it back etc

I suggest that this installer is most unprofessional in everything he does. He is lazy, rushed, dirty and not coherent in his approach to his job. He is disrespectful of people’s home environment, and put his drill on an expensive antique table without a thought. He bulldozed the appliance through a tight corner without regard to the appliance or my hard wood floors and furniture.

This is shocking service.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery Man was friendly and helpful

Delivery Man was friendly and helpful. Despite the machine being in the basement and a tight fit through the door ,he made no fuss and got on with the job with his helper. Couldn't have been more courteous ,excellent job.
Thank you .
Margaret Nugent.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The delivery team were great

The delivery team were great. Friendly and took everything in their stride. The install was not as easy as most, but the guys sorted it out and were happy about it.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Electric hob

Bought an electric hob online from Powercity, customer service were fast to respond to an inquiry I had (well done powercity help desk) Had it delivered and installed today by the extremely competent and helpful Mick. He went above and beyond with the removal of my old hob and the installation of my new one. Five starts for Micheál 👍

2 September 2026
Unprompted review

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