First look at the website was disappointed and couldn’t find exactly what we wanted but Google and the page with what we wanted appeared So after that found exactly what we wanted easy to purchase o... See more
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Company details
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Bramblecrest has an established reputation for supplying the finest woven, marine faux-leather, fabric, aluminium and teak garden furniture.
Contact info
Hanger 9, Aston Down Business Park, GL6 8GA, Stroud, United Kingdom
- 01285760974
- customersupport@bramblecrest.com
- www.bramblecrest.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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I needed new covers for my furniture…
I needed new covers for my furniture and received good advice. My new covers look great
Reply from Bramblecrest
Reply from Bramblecrest
Our second bramblecrest parasol
This is our second parasol. It's well made, attractive easy to operate.
Furniture covers
Easy to order, fast delivery and delighted with new furniture covers. The covers are a different fabric from last time with stronger cords to wrap round furniture legs and reinforced areas.
Reply from Bramblecrest
Great furniture- poor delivery service
We ordered our furniture with an indication of six week delivery. In the event, it was delivered in mid July (ordered in April)
The first delivery was said to be lost in transit(per your system) When the suite arrived, the van driver had 2 delivery note for us and 2 identical suites on the van
Canopy Had a canopy delivered for a parasol
Had a canopy delivered for a parasol
Easy to assemble
Great quality
Reply from Bramblecrest
All the people who I dealt with during…
All the people who I dealt with during my purchase were helpful and a pleasure to do business with.
Reply from Bramblecrest
Fantastic patio furniture
The garden furniture is very comfortable and of good quality. Very happy with purchase
Reply from Bramblecrest
I bought 2 umbrellas recently 1 of…
I bought 2 umbrellas recently 1 of which is faulty. I have emailed you several times about it but had no reply
Happy with the product, not the delivery
I have been very happy with the cushions I bought. My reason for the lower grade star rating is due to the delivery. Having given strict instructions to leave the package at our front door, I was very disappointed to see the package left by our gates!! I don’t think the delivery service did their work correctly.
The product was lost by the postal…
The product was lost by the postal services but customer services sorted out the problem and we received a replacement.
Does the job perfectly.
Reply from Bramblecrest
The furniture is lovely and good…
The furniture is lovely and good quality. However, when we ordered it the pictures showed the set as the same as we currently have it didn’t state left or right and didn’t explain that there was more than one option. When it arrived the pictures on the box showed the second option and so did the instructions so we decided to go with. It wasn’t until we got to the end of the instructions that it showed we could do either option so we had wasted a considerable amount of time. This should be at the beginning to explain it could be put together either way. Also the chair hadn’t been machined properly and wouldn’t go together properly some of the brackets were poorly aligned so all together it took hours to assemble . Considering the cost I would have expected this to have been assembled and not self assembly.
Had a small issue with a furniture set…
Had a small issue with a furniture set bought from another supplier,rather than send a new part they sent a whole new chair ,couldn’t be happier
Reply from Bramblecrest
Reply from Bramblecrest
Prompt delivery and helpful couriers
Prompt delivery and helpful couriers. Product as described.
Reply from Bramblecrest
Bramblecrest were very efficient and…
Bramblecrest were very efficient and helpful with our order, arriving at the given time. Assembling the parasol took a little longer than expected, but we are so pleased with the results, it looks fabulous and offers the shade we need.
Reply from Bramblecrest
Chuffed with Cover 🥳
We are more than happy with our Bramblecrest furniture, so to look after it you need covers to protect from weather conditions, we needed to order a new cover for our double swing chair , no issues what so ever , phoned up , put order in , received cover much quicker than told , so happy days 🥳
Reply from Bramblecrest
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