21.50€ to read a package label for an import? They marked it as "administrative formalities"; I call that administrative robbery. €9 for import fees, but 21.50€ just to read a label... In the end, I'... See more
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Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more
For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more
Bpost is by far the best supplier to let you parcels delivered. They ring your bell, wait until you open the door or answer by a digital doorbell and deliver your parcel in a place in a safe maner. I'... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
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reliable and efficient service
reliable and efficient service. Good communication about expected delivery time, taking good care of packages
Service de conservation qui ne fonctionne pas
I paid for thé service where Bpost holds your post during a period of time, and despite this they still delivered a parcel at my home.
parcels are delivered on time and safely
21.50€ for administrative "formalities", TWICE
21.50€ to read a package label for an import? They marked it as "administrative formalities"; I call that administrative robbery. €9 for import fees, but 21.50€ just to read a label... In the end, I'm paying as much to import the product as the product itself costs. This has already happened to me twice. If I could get paid 20 every time I read a label, I'd do it in a heartbeat. If you can use anything other than Bpost for an import, do it.
And even then, that's only when they aren't on strike for a month when I urgently need something a package.
respect of the delivery date and time…
respect of the delivery date and time schedule
Timely delivery and undamaged goods!
Timely delivery and undamaged goods!
Timing and drop off changed 5 times
The delivery was swift and the postman…
The delivery was swift and the postman was helpful carrying the chainsaw to my garage.
Bpost is always on the time delivered…
Bpost is always on the time delivered the parsal also informed you before coming
Its the 3rd time that happens on…
Its the 3rd time that happens on Saturdays. The postman says nobody was home and the parcel was send to a pick up point.
I have been home all the times and noone knocked or rang the door.
I ordered something as it was fast delivery as i was going on vacation.
This time, its already Monday and it's not even delivered on the collection point.
What a shame
Great service
Great service, the "follow your delivery" is top, and ofcourse the delivery man, I always offer them a glass of fresh water. They deserve this!!
High level of responsibility
High level of responsibility. Always in time, never too late.
The Best
these guys are always on time, always communicating and always have a smile, they are the best for shipping and home delivery
Excellent service
Stipte levering
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