COLIS PRIVE FRANCE Reviews 

Delivery man, rang the doorbell and left immediately

Perfect delivery and communication!

I refused a package at the door, and the delivery person took it back. It later turned out that the man had marked the package as “delivered” and had also forged a signature, causing the Chinese sender to refuse to refund me, since they did not receive the package back. This is clearly fraudulent behavior. I should add that Colis Privé is currently investigating the matter.

Impeccable.

Impeccable

What a horrible company. When I received delivery notification, I knew I wouldn’t be home - but it’s not possible to change the date until AFTER they attempt a delivery. Okay, fine. First delivery attempt fails so I request delivery on 27 Oct. Stay home all day and no delivery. Filed a complaint. Heard nothing. Requested delivery to a collection point to ensure I don’t miss the driver and to avoid having to sit home all day every day. It’s now been a week with no delivery, no update, no response on my complaint. Absolutely ridiculous.

Here we go again. Last week no delivery at all. Today Thursday 29th October no delivery, "delayed" , should be delivered by 3rd November, so another possible 5 days to wait, and I still haven't got my money back from Amazon for your last non delivery!!!!...... same old same old. Why Amazon????? Why do you use this useless company????? Colis Prive please don't bother to answer with your usual standard rubbish...it doesn't wash any more, just do your job and deliver parcels, how hard can it be.

DO NOT TRUST THIS COMPANY WITH ANYTHING!! This is hands down my worst shipping experience ever. I paid for amazon prime to get the parcel I want the very next day but the delivery guy I guess had another plan of his own.

When I order from Amazon, the delivery guy never had a problem with hoing inside my building and leaving my parcel in my letter boc even when I'm not there. But the Colisprive shipping guy for some reason needed more info on how to get in and called me only a half a call, so I recalled him exactly 1 min later for him not to answer. I proceeded to calling him MULTIPLE times and maybe he decided he's better that answering.

And after many many times of me calling him, he finally answered. And when I tell you this excuse of a person was extremely rude and then he hung up on me without even talking. It's 2 days later and I'm still waiting for my order that I paid extra for to get the same day.

Incompetent company and no control over their staff.

I demand an investigation into this

Great experience and service, thank you

Magnificent et rapid

Hugely improved this year, well done !

Delivered a head of schedule and efficient

Delivered on time no problem

Nickel, Merci!

Delivered safely on time

Great no problem

This courier is a continual problem, so many failed deliveries the latest episode shows parcel out for delivery for three days in a row, then left at collection point but no information on which collection point or where it is. Useless.

I'm told to be constructive.
So here we go. Out of two packages I got one.
The delivery driver did not ring but instead jammed the Amazon bag in the mailbox resulting in minor damage to the product inside. As for the other package, it was delivered to a Colis privé pickup point. At the pickup point "they couldn't find it". After countless fruitless emails back and forth it was said to be "returned" and I was refunded.

Great. I was called by the person who was delivering the bike that I bought online short before the delivery and I asked him to bring the bike to my workplace instead of my home and he did so and helped me to unpack the bike. Simple, fast, great clear communication.