Mondial Relay Reviews 

281,390
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Very hard to get support. The IT department seems to be incompetent or not testing their solutions. I had an issue for months with my account and nobody seemed to take responsibility. However, today I... See more

Rated 3 out of 5 stars

Overall good services but when something goes wrong it's really hard to contact them. Half of the time their captcha for their contact form is not working so you can not contact them properly. If you... See more

Rated 5 out of 5 stars

English: I am very happy with this shipping service! Every time I need to send a package, everything is handled quickly and efficiently. The staff are always friendly, polite, and ready to help wit... See more

Rated 5 out of 5 stars

Was mn 1ste ervaring . Alles was perfect in orde . De dame van het afhaalpunt in LO was supervriendelijk . Top top


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4.1

Great

TrustScore 4 out of 5

281K reviews

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4.1

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(281,390)

141,208 reviews in the last 12 months

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Rated 4 out of 5 stars

Elson from helpdesk support deserves kudos

Very hard to get support. The IT department seems to be incompetent or not testing their solutions. I had an issue for months with my account and nobody seemed to take responsibility. However, today I found Elson from support to be very helpful. The issue is not completely solved yet, but he did really everything he could to advance on a solution. Thank you Elson.

4 September 2026
Unprompted review

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