The items I ordered once they turned up are great. Cotton Traders would have got 5 stars if they used any other courier than Evri who are an absolute nightmare in our area. They lost the package, a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very fast efficient delivery. Trouser material good but fit not so good. Rather baggy around the waist and long in the leg. Better than being too tight but overall not a particularly good fit. They we... See more
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I chose two pairs of trousers (couldn’t decide which size). They arrived really promptly and I had good communication throughout. I returned one pair - this was super easy! The printed voucher was... See more
Company replied
Service is excellent and ordering easy. I have bought lots of fleece trousers in the past because they are so warm and comfortable and I wear them all through the colder weather. In the past they ha... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
219K reviews
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EXCELLENT PRODUCT AND DELIVERY
25 October 2026
Ticks the boxes !
1. Your items are invariably good quality. 2. Items are well priced 3. An order is swiftly delivered 4. My latest order [pair of shoes] was stylish , reduced in price for a wee while an so so comfortable. I was due to wander round shoe shops in W.Devon when I received info relating to these shoes.....didn't hesitate for more than a few minutes [long enough to receive permission from 'she who must be obeyed' -and then ordered a pair. Haven't regretted decision !
24 October 2026
Having experienced delivery problems…
Having experienced delivery problems with the previous order I am pleased to report my latest order was delivered on time( possibly early!), and complete. It was also great quality and a perfect fit! Thank you Cotton Traders!
19 October 2026
Easy access to online ordering
Easy access to online ordering. Very quick delivery. Products as stated. Sizes as true as you can get.
29 July 2026
Order arrived promptly but disappointed…
Order arrived promptly but disappointed
with the Ladies Coat hence returned !
Did not feel this was the usual best quality I am used to!!
The Gents coat fitted well & this was suitable felt Sale price correct!
12 October 2026
Known the brand a long time but this…
Known the brand a long time but this was first purchase. I wanted fast, easy orsering, speedy delivery, smooth transaction, quality and value for money.
I believe I've got them all so far and will certainly purchase again and recommend to friends.
25 October 2026
Good quality as always
25 October 2026
Good price, good quality, good service.
I ordered a pair of jeans for my wife and two pairs of casual trousers for myself. The prices were very good, it was so easy to order. I did click and collect from our local store. We were notified they were ready for collection, within a week. Good fit and well made, what else can we ask for. Its the reason we keep coming back to Cotton Traders.
22 October 2026
Casual but smart buy .he website is easy to navigate
The website is easy to navigate
You can find items in groups which is really helpful, each item is described along with material and sizing,The quality, stitching etc is excellent. The sweat shirts are a very warm and the fit is loose.They wash really well and keep there shape, the only fault I have found is the neck line gets a bit loose over time,but they keep their colour well. All in all I would recommend to friends and family and anyone interested in keeping clothes natural material that lasts. Well worth the money and are value for money too. I have bought mine as the ones I bought 15 years ago are getting worn out. So please note 15 years is a long time and I love my sweat shirts.
24 October 2026
Delighted
I was fortunate to see the quilted gillet were half price so i ordered one
Its lovely and warm, comfortable and long so it covers your bum too
Delighted with it and sorry I didn’t order another one for a Christmas gift
Thank you cotton traders
8 October 2026
May use AI-assist with repliesRead more
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Reply from Cotton Traders
Hello Paul
Thank you for your feedback. We are so pleased to hear that you are happy with the quality and fast delivery of your purchase..
Reply from Cotton Traders
Hi Mary
We thank you for your feedback regarding the delay. We are so sorry your order has not arrived and I have re-issued your order today. Apologies for any inconvenience caused.
Kind regards
Lisa P
This Try to get to a store as EvriAre rubbish as delivery company one star is because the delivery…
This one star is because the delivery firm left the lovely fleece outside a locked up office by a bin. I imagine it was stolen immediately. Evri have not offered to replace it
25 October 2026
Reply from Cotton Traders
Hello Mrs Jones
We are very sorry to hear about the unacceptable delivery of your fleece and that it has gone missing. Leaving a parcel unattended outside a locked building is not the standard of service we expect. I have tried to contact you via phone today and left a message. If you could please call our Care Team on 0161 286 4321 ,we can look into this further and send a replacement out to you. Apologies again for any frustration caused.
kind regards
Lisa p
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