InPost UK Reviews 

2,175,707
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend inpost. I have had so many issues with couriers not delivering my packages or delivering to wrong addresses. With inpost I can rest assured that my parcel is where it’s supposed to be... See more

Rated 5 out of 5 stars

Driver was excellent. Delivery was later than scheduled but that was purely down to a very busy show taking place at same time. Much appreciated that he got parcel to me on day scheduled/required fo... See more

Rated 5 out of 5 stars

Its just so simple and easy. Iove them. The tracking updates are great. Oddly i had 2 items in one parcel only needing 1 label, but the company sent me 2. Obviously could only use 1 at the locker, s... See more

Rated 3 out of 5 stars

When we got the delivery window we knew that we would not be home at that time so requested deliver to desinated neighbour. When we got home it was left on our doorstep in plain view, luckily it hadn'... See more

Company details

  1. Shipping and Mailing Service
  2. Logistics Service
  3. Package locker

About InPost UK

Written by the company

See what's free

Check which small, medium and large compartments are available in our lockers with the app

Download now More InPost tips

About InPost

Send your parcels, return your items and collect your online orders from thousands of parcel lockers and shops


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2M reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,175,707)

860,952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look