AJ

A J

United Kingdom

Reviews

Review of BAG&BONES

Review of Debenhams

Rated 4 out of 5 stars

I know the process of messaging is a…

I know the process of messaging is a little frustrating but the customer service member I got to message (Krizia) was so helpful, she gave me a timeline for a resolution and is looking into my faulty item. I’m happy with the service I received

4 February 2026
Unprompted review

Reply from Debenhams

Hi,

Thank you for taking the time to leave us a review!

We’re so happy to hear that you had a great experience shopping with Debenhams. Your feedback is greatly appreciated, and we’ll continue working hard to bring you the best products and service.

We look forward to welcoming you back soon.

Thanks again for choosing Debenhams!

Rob

Review of Wood Craft Shapes

Review of LOOKFANTASTIC

Rated 5 out of 5 stars

Brilliant selection of products

Brilliant selection of products, good prices and excellent customer service

21 June 2025

Reply from LOOKFANTASTIC

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,

Sam

Review of Webury

Review of Sweaty Betty

Rated 5 out of 5 stars

Fantastic customer care

Fantastic customer care! I contacted Sweaty Betty during the sale and received an email to say a response maybe delayed due to the busy period which I completely understand. The customer care team were polite, friendly and informative. They dealt with my issue quickly and efficiently. Anne-Marie was helpful and explained the process of replacement and returns, I felt valued as a customer. Not only are their products 10/10 their customer service is too!

31 January 2025
Unprompted review

Reply from Sweaty Betty

Hi,

Thank you for your feedback.

We are glad to hear you received fantastic customer service from Anne-Marie who was able to resolve your issue quickly and efficiently. We will be sure to pass on your lovely feedback to her!

We hope you love your new products and you continue to enjoy shopping with us.

Best wishes,
Customer Care

Review of APC

Rated 5 out of 5 stars

Always arrive on time

Always arrive on time, friendly and respectful of delivery.

25 November 2024
Unprompted review

Reply from APC

Hello,

Thank you so much for taking the time to leave us a review!

Jamie
Customer.relations@apc-overnight.com

Review of Sportsdirect.com

Rated 1 out of 5 stars

Unacceptable Customer Service!

I contacted customer service regarding a problem with missing items and they replied saying there is nothing they can do, unacceptable!

10 January 2024

Reply from Sportsdirect.com

Hi,

Thank you for taking the time to leave a review on your recent order.

I'm sorry to hear that you have missing items on your order.

So I can assist with your issue, I've reached out to you via email.

Should you need any assistance in the meantime, please don't hesitate to contact
us.


Kind Regards, 

Ashly
Customer Service

Review of Posh Totty Designs

Rated 5 out of 5 stars

Beautiful jewellery and fantastic…

Beautiful jewellery and fantastic customer service!! I ordered a necklace and needed to change something on the order. Jesie at customer services was incredibly helpful and helped with my request. I would thoroughly recommend this company and I look forward to wearing my perfect personalised necklace.

28 July 2023
Unprompted review

Reply from Posh Totty Designs

Thank you for your 5 star review! We are thrilled to hear that you find our jewellery beautiful and that you had a fantastic experience with our customer service team. Your recommendation means a lot to us, and we are delighted that you are looking forward to wearing your beautiful personalised necklace. Best wishes, PTD Team xxx

Review of Boden UK

Review of Dog & Field

Rated 5 out of 5 stars

The company were fantastic in…

The company were fantastic in recommending which products would suit our dogs and were very helpful. The dogs are doing really well on the food and I would thoroughly recommend dog and field products.

20 March 2023

Review of Shade Station