My wife was mid school run when the driver arrived as he was much earlier than we anticipated. He was really helpful and acknowledged my request over the smart doorbell to put it somewhere safe.
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The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.
United Kingdom
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Lef perishable parcel unattended (woth almost 200£). Driver didn't even bother ringing my bell, despite the label on the box stated clearly "If there is no on in call your depot immediately". Shows lack of care and consideration. Will report this to the seller, but you should be aware, so you hire and train your people appropriately.
My local driver is always brilliant - polite respectful and smiley.
Only order yesterday received it today grateful service thanks
It makes a nice change to be actually handed your parcel by the driver, not all couriers do his that work for different companies.
Polite delivery drive who made sure parcels were put in a safe place as requested. On time.
Driver was courteous and helpful by delivering the 20Kg package to a place where I could access it without bending down.
The delivery person was very kind she rang to ask the house number as it was missing from the delivery note. The package was well packed and moist which was good as it contained plants. All in good conditipn and a good size. Will used this company again very soon
Really polite and friendly courier, service was on time and delivered professionally
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