kez

United Kingdom

Reviews

Review of Debenhams


Rated 1 out of 5 stars

Use a different company

I have ordered 3 times. Everytime I’m sent something completely different to what it shows online. And trying to return it is horrendous. So no I wouldn’t recommend them. Unhelpful rude customer service too. It’s took weeks to try ! To get a refund still waiting.

8 August 2026

Review of B&Q


Rated 5 out of 5 stars

Love B&Q

Love B&Q
Had a paint emergency. I went in with a photograph and the last matched it and made me a tub in minutes. And it was fantastic perfect colour and coverage. Also I needed a click and collect. Easy job done. With lovely staff for a change

1 August 2026
Unprompted review

Review of Holland & Barrett


Rated 1 out of 5 stars

Tasty gummies ??? No

After buying lots of different gummies I messaged in for help how to take them. Didn’t get it. Just telling me to read the label like I didn’t do that before buying them. One of them in particular tastes vile. Hair and nails I would never buy them again. The collegen ones are all stuck together and hormone ones well they smell and taste like sick. 🤢. They are all quite shocking. I changed from wellguard needless to say I will be changing straight back.

6 August 2026
Unprompted review

Reply from Holland & Barrett

Hi,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

This isn't the experience we want our customers to have, and we've sent you a private message requesting your contact details so we can investigate this further and do our best to put things right.

We hope to hear from you soon.

Review of MedExpress Pharmacy


Rated 1 out of 5 stars

Changing supplier. No help here …

Once again after being with med express for a year. I’ve gone to them for advice as my dr won’t because they don’t prescribe my medication. And I’ve been waiting days. Yet every day still getting texts saying my medication needs ordering. I’ve found it’s all about the money qith this company. Never helpful. When we can’t even turn to our dr. I will have to move supplier. Paying all the money I’ve payed and not any help when needed. It’s disgusting.

4 August 2026
Unprompted review

Reply from MedExpress Pharmacy

Hi,

Thank you for sharing your feedback - I am sorry to hear about the delay in receiving support and advice regarding your medication.

I am a Customer Relations Specialist here at MedExpress.

As no order reference was included, I've requested your contact details via Trustpilot so we can locate your account and reach out to you directly.

We remain committed to ensuring your experience moving forward reflects the level of care you deserve.

The MedExpress UK Team

Review of Withamviewvets


Rated 1 out of 5 stars

Would not recommend

Just received a bill a month later For an appointment where I got no help but sent on a 3 hour round trip that cost me £1300 and my dog still isn’t. 100-% thos is why so many animals are in shelters thos is disgusting. I will change vets tomorrow. This kind of thing puts me off. Not the bill but yes that’s enough the fact I received a email threatening further bill or court action rather than in that day just a quick call sayimg sorry you were in too much of a panic you forgot to pay for absolutely nothing.

2 August 2026
Unprompted review

Review of Fragrance Click


Rated 1 out of 5 stars

Not sure they are genuine

I ordered a fame gift set. While the price was good. I have a feeling it’s not genuine. It is au de parfum yet don’t last at all. It doesn’t. Smell like the one I brought in boots. I find it very odd. I would use a real retailer next time.

10 July 2026
Unprompted review

Reply from Fragrance Click

Hi Kez,

We're very sorry to hear that you're unhappy.

I can assure you that we are a genuine independent retailer and only stock authentic items.

Our team are always happy to help. If you do have any concerns at all you're welcome to reach out to us via email or the contact us page on our site, we'd never want you to feel stuck with an item you aren't completely satisfied with.

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

i cant fault them

i have used these for years i cant fault them at all, saves going waiting in cues to get your prescriptions, and with the app you just have all your repeats right there a click and its ordered

30 June 2026

Review of Animal Friends Insurance


Rated 5 out of 5 stars

I am happy I chose animal friends

Wel I’ve never had insurance before I got two mini dachshunds. And was advised to get it. My poor flo flo started feeling poorly. I thought she got a bit of sand in her eye. I waited for a vet appointment they expected a week I called the next day and said I need to come in. I was sent to an eye clinic in Peterborough. They were dear don’t get me wrong but amazing within the hour they was operating on her and she had an absess behind her eye. Animal friends was contacted by the vets I didn’t even speak to them and the claim went straight through. I payed the consultants fee well it was £320 fee I payed so much of that then the £200 access and they payed the rest of £1200 no problem no constant calls no more stress for me. So I can’t be more happy that I went with them.

1 July 2026
Unprompted review

Reply from Animal Friends Insurance

Good Morning Kex,

We are so pleased to hear that we have been able to help, thank you for taking the time to leave a review.

If we can be of any further assistance, please do not hesitate to contact the team.

Kind regards,

Becky - Animal Friends Insurance

Review of Haven


Rated 1 out of 5 stars

No thanks haven

Just came back from cleethorpes. The caravan was filthy dusty so bad it got on my chest I had to leave early. There was stains all over the sofa. The bedrooms had vile smells of urine and dog poo. It was just awful

22 June 2026
Unprompted review

Review of Nutrition Geeks


Rated 2 out of 5 stars

i brought a few different things

i brought a few different things, the collagen the magnesium turmeric bovine, there's no difference in anything wate of time these supliments

23 April 2026

Reply from Nutrition Geeks

Dear Kerrie,

Thank you for sharing your feedback with us. We are very sorry to hear that you feel this way after purchasing a few of our products, and that you haven't noticed the changes you were hoping for across your routine just yet.

We completely understand how disappointing it can be when you invest time into a new wellness programme, but a window of one and a half months is often still early in the journey when introducing multiple natural supplements. Each of the products you purchased works completely differently within the body:

- Collagen: This is a dense protein that works from the inside out to gradually replenish your body's natural stores. It typically takes consistent daily use, for a bit longer, for the physical structural benefits to visibly manifest.

- Magnesium: This mineral focuses on calming the nervous system and restoring internal cellular balance. Depending on your baseline deficiency, it can take several weeks to notice a substantial shift in energy or sleep patterns.

- Turmeric: Highly valued for its natural anti-inflammatory support, turmeric builds up gradually in the system, and its preventative, internal benefits can often be quite subtle day-to-day.

Because these ingredients rely on cumulative effects, individual timelines vary significantly based on your unique metabolism, diet, and absorption rates.

We appreciate you giving our product a try and thank you for sharing your experience with us.

Kind regards,

Nutrition Geeks

Review of Kitbag

Review of Gleam


Rated 1 out of 5 stars

rubbish

rubbish, I should have known this was just another waste of time and money,im not a smoker or coffee drinker i have the odd pepsi max,thought id brighten my teeth,didnt do a thing,🤦🏼‍♀️🤦🏼‍♀️
UPDATED. They want me to send time stamped pictures. And proof of use of the product. This is in the small print. Of money back guarantee. Who actually does that ? Just take it from me I used it every night before Bed. It made no difference. My teeth wasn’t that bad so it shouldn’t have been hard to do a little whiter. Don’t waste your money.

7 June 2026
Unprompted review

Reply from Gleam

Thank you for sharing your experience with us and we are so sorry that you did not achieve the results that you were hoping for.

Our guarantee is that you will achieve a minimum of 2 shades lighter after course completion or your money back, the vast majority of our customers achieve way beyond this. With this in mind do please feel free to reach out to our support team - support@gleamteeth.co.uk.

Warm regards
April - Gleam Team

Review of Iceland


Rated 1 out of 5 stars

Useless

Useless every time there’s something wrong with the delivery. Which they state is free it isn’t. So they put it down as packing. There’s things missing they never pick up the phone so you have to spend ages on hold with the head office. Then it’s still not sorted out. I will not bother with them anymore. The words fresh fruit and veg needs to be looked up here. It seems they have some confusion

4 May 2026
Unprompted review

Review of zooplus.fr


Rated 5 out of 5 stars

Brilliant 🤩 5*…

My dogs favourite food is natures menu freeze dried. It’s £25 a 625 bag zooplus even though they only do the lamb flavour on this offer I just got 3 bags for £40 which is an absolute bargain plus some rabbit ears again bargain. No problems witch delivery thing it took 2 days

4 May 2026
Unprompted review

Reply from zooplus.fr

Bonjour,
Thank you so much for sharing such a positive experience with us. We’re delighted to hear that you found great value on the Nature’s Menu freeze‑dried range and that the offer made it even more worthwhile, even with a limited flavour selection. It’s also great to know the extra treats were appreciated and that delivery was quick and smooth.
Your feedback really means a lot to us and motivates us to keep offering attractive deals alongside reliable service. If you ever need anything or have questions about our range, we’re always happy to help.
L’équipe Zooplus

Review of MedExpress Pharmacy


Rated 2 out of 5 stars

Should help regular customers

I have to give MedExpress this. I’ve been using them for 10 months. And I see everywhere else offers discounts for switching. on weight loss injections. Yes med express do it for new customers. But what about the regulars who have stayed with them. Loyalty should be rewarded especially when you’re paying £300+ a month for something your dr should be prescribing. ....details sent

28 April 2026
Unprompted review

Reply from MedExpress Pharmacy

Hi Kez,

Thank you for sharing your feedback with us.
I am a Customer Relations Specialist here at MedExpress, and I have personally reviewed your case and the history of your correspondence with us.

I would like to sincerely apologise for the frustration you’ve experienced regarding our pricing for loyal patients. I understand how disheartening it is to see introductory offers for new customers when you have stayed with us for 10 months while managing the significant costs of your treatment and I am truly sorry that you have felt overlooked.

I have reached out to you privately to ensure we fully address the concerns you raised and provide a clear resolution. We remain committed to restoring your confidence and ensuring your experience moving forward reflects the level of care and appreciation you deserve.

The MedExpress UK Team

Review of Natures Menu


Rated 5 out of 5 stars

My faddy sausage Frank won’t eat any…

My faddy sausage Frank won’t eat any dog food. This he will eat and has even put on weight. I will continue to buy it. Wish there were smaller puppy chunks as they are only little dogs. But happy 😊

4 December 2025

Reply from Natures Menu

We're happy to hear that Frank enjoys our food and is gaining weight! We appreciate your feedback regarding smaller puppy chunks for little dogs, and we'll certainly consider this for future product development. Thanks!

Natures Menu

Review of Pharmacy2U Ltd

Review of Vax UK

Review of Numan


Rated 1 out of 5 stars

Not a good service at all

As we all know jabs are expensive. Mine came in a small envelope tiny ice pack that wasn’t iced. I took the first shot and it’s gave me a rash and made me ill. I’ve been taking it for 8 months. No side affects before. With med express. Now my dr has told me not to use this pen. Numan are unhelpful. Offer no refund for a faulty product I will obviously try my bank. See if they can help. But yes. Stick to what you know. Everyone says switch to save money. Well believe me it’s not worth it. Med express are always helpful. And it’s easier to get to talk to someone than these AI bots that sorry don’t understand your question could you phrase it differently. ? UPDATE. I have been contacting them. They will not refund me. Even through I cannot take anymore doses. I find it extremely unhelpful that now I have to pay another over £200 for a new one. Not from them obviously. Think twice before believing all the jargon on Facebook. Yes saves you money for one treatment but not worth it in the end. ( They did nothing. )

24 February 2026
Unprompted review

Reply from Numan

We appreciate you sharing your experience. We're sorry to hear about the issues with your medication's delivery, the side effects you experienced, and the difficulties you've had reaching our support team.

We're taking your feedback seriously and will investigate these issues.

All the best,
The Numan Team

Review of shoezone


Rated 5 out of 5 stars

Next day delivery free

Next day delivery free. Amazing. I got shoes in time for my night out when my old ones didn’t look right. And they were on offer. Win win

8 February 2026
Unprompted review