DI

Diva

United Kingdom

Reviews

Review of BraForMe


Rated 1 out of 5 stars

I am still waiting to hear back from…

I am still waiting to hear back from this company about my order and have now gone to my credit card company to try and recoup my money back. Whilst it was Evri that lost my order I am still left with no order and a company that I am unable to contact as they don't respond to any of my messages. I will definitely not be using this company again and can see why they have so many bad reviews!

1 July 2026
Unprompted review

Review of Harts Of Stur

Review of Warner Hotels


Rated 3 out of 5 stars

Yorkshire Tea please!

Our first experience of a Warner's Hotel was at Thoresby Hall last year and it was wonderful, we had an amazing room and the food was great, at the time the activities were included and we really enjoyed archery and shooting.

Our second trip was to Bodelwyddan and whilst we enjoyed a break away from the kids it wasn't the same wonderful break! A tip for those going would be to take some tea bags, they don't have any Yorkshire tea available and I missed having a decent cup of tea. We were supposed to have robes in our room but it turned out that you have to request them now... I also don't appreciate having to help myself to jam or marmalade out of a bowl shared by everyone else in the restaurant!!

The spa facilities were a little tired, a steam room that wasn't very steamy and lockers that didn't work. It turns out that the activities like archery which we enjoyed before are no longer free!

It's not a hotel I would stay at again even though the staff were friendly and we met some nice people. It does feel as though Warner's are cutting back on the experience which is disappointing because ultimately customers won't return...

16 February 2026
Unprompted review

Review of Turtle Doves


Rated 5 out of 5 stars

Really happy with my gloves and hat

Really happy with my gloves and hat, just wish I'd bought them sooner! I use my gloves whilst working as my wrists get cold due to having Raynaud's. Both the gloves and hat are comfy and warm.

2 February 2026

Review of Evans Halshaw


Rated 1 out of 5 stars

I definitely would not recommend Evans…

I definitely would not recommend Evans Halshaw. The car I bought had not been checked or serviced properly when I bought it. Our own mechanic identified issues which we went back to Evans Halshaw with and there was no apology or any sort sort of compensation. No confidence or faith in company.

16 January 2026
Unprompted review

Reply from Evans Halshaw

Hello Diva.

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Review of Evri


Rated 1 out of 5 stars

My parcel got lost

My parcel got lost! I was told that the weather had prevented them delivering my parcel but in the end it turned out they had simply lost it... No communication from Evri and I had the hassle of trying to find out what was happening everyday.

19 October 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of allbeauty.com


Rated 1 out of 5 stars

Poor customer service

Poor customer service. When things went wrong with my parcel and I had to contact the company there wasn't even an apology from them.

29 September 2025

Reply from allbeauty.com

We regret that our service fell short when you contacted us about your parcel. We appreciate your feedback and will address this to improve our customer support.

Review of allbeauty.com


Rated 1 out of 5 stars

Initially I was told that my order had…

Initially I was told that my order had been delivered to the post office as requested and then went to go and pick it up but it was not there. I then got another message to say it was being returned to all beauty and I'm left with nothing! Disappointing and frustrating...

29 September 2025

Reply from allbeauty.com

We're sorry to hear about the issue with your order. It's frustrating when a delivery doesn't go as planned, and we appreciate you bringing this to our attention. We'll look into what happened with the delivery. Thanks for your feedback.

Review of The AA Breakdown Cover


Rated 5 out of 5 stars

Mark was brilliant

Mark was brilliant! He reassured me about the car and gave me good advice but also checked that I was ok which was really appreciated.

11 June 2025

Review of Yodel by InPost


Rated 1 out of 5 stars

My parcel was not delivered on the day…

My parcel was not delivered on the day that was requested and there was no communication from Yodel to let me know when they were planning to deliver it or any apology. There was also no option to have it delivered to the post office which was frustrating when they had missed me being at home.

10 April 2025

Reply from Yodel by InPost

Hi Diva,
We sincerely apologize for the inconvenience caused by the missed delivery and lack of communication from Yodel. We understand how frustrating it must have been not to receive your parcel on the requested day and to have no option for delivery to the post office. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.

Review of Hillarys


Rated 4 out of 5 stars

Friendly efficient service

Friendly efficient service. Steve (Hillside) was punctual and ensured I got a competitive price.

22 February 2023
Unprompted review

Reply from Hillarys

Hi,

Thank you for your review.

Thanks
Emily

Review of The Lifestyle Gift Card


Rated 1 out of 5 stars

Reply from The Lifestyle Gift Card

Hi,

I am sorry to hear you found the registration process difficult, we do try and make the customer journey as smooth as possible. Happy to see you were able to register and swap for your chosen retailer.

Many thanks,
Shuhena

Review of Sainsbury's Energy

Review of Vision Express

Review of The AA Breakdown Cover

Review of JTF


Rated 4 out of 5 stars

It was my first visit to JTF Leeds as…

It was my first visit to JTF Leeds as I'd seen some furniture I'd liked online and wanted to see it. Friendly welcome and impressed with the choice and value on offer, will definitely be going again. Thank you to Angela for going to lots of trouble to help us with our furniture queries and help placing our first order. Very happy with our new furniture which looks good and was great value.

11 September 2019
Unprompted review

Review of Hotpoint Parts


Rated 3 out of 5 stars

Costly postage for a tiny plastic part…

Costly postage for a tiny plastic part to be delivered which took longer to arrive than I would have liked.

28 February 2019
Unprompted review

Reply from Hotpoint Parts

Hello,

Thank you for sharing this!

We take all suggestions on improvements seriously.

Kind Regards,

Aimee

Review of Watch Shop


Rated 4 out of 5 stars

ClearPay warning

The Watch Shop recommend ClearPay which seemed like a good idea, the opportunity to pay in instalments interest free. It turns out that if you use a credit card to sign up to ClearPay your credit card provider may charge you, hence not interest free after all!

11 October 2018
Unprompted review

Review of Watch Shop


Rated 4 out of 5 stars

ClearPay warning

I signed up to ClearPay (recommended by Watch Shop) with a credit card and what ClearPay don't tell you is that your credit card provider may charge you for handling these payments. Response from ClearPay below...

Further to this, we make all our customers aware of the applicable fees and charges they can incur through use of the ClearPay Payment product – your card providers fees are not part of this as we have no knowledge or insight. We will take your feedback onboard regarding updating our payment processing and/or FAQs to have customers refer to their card providers yet this will likely have been issued to you within your card providers terms and conditions – this should be your first point of reference.

29 September 2018
Unprompted review

Review of Clearpay UK


Rated 1 out of 5 stars

Credit Card Warning

I signed up to ClearPay with a credit card and what ClearPay don't tell you is that your credit card provider may charge you for handling these payments. Response from ClearPay below...

Further to this, we make all our customers aware of the applicable fees and charges they can incur through use of the ClearPay Payment product – your card providers fees are not part of this as we have no knowledge or insight. We will take your feedback onboard regarding updating our payment processing and/or FAQs to have customers refer to their card providers yet this will likely have been issued to you within your card providers terms and conditions – this should be your first point of reference.

29 September 2018
Unprompted review