Company great but delivery left a lot to be decided. Claimed to be out for delivery one day but arrived day later, parcel looked like it had been run over. The bra was really pretty and of good qual... See more
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Written by the company
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contact info
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
- info@braforme.com
- braforme.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
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Poor customer service & very slow delivery
I ordered £391 worth of underwear 2 months ago. Paid on day of order. 6 items took over a month to be delivered. The last item arrived today. Very slow to respond to emails asking when I would get the stuff I’d bought.
Good prices and quality, but other similar companies are much more responsive and quick.
I wouldn’t buy from BraForMe again and would not recommend to a friend.
Disappointed! …
Returned one of the bras I purchased but didn’t receive a full refund. Have contacted twice but still no reply. Disappointed!
Thank you!!!
Easy website, speedy delivery and excellent price!!! Thank you!!
What a find
What a find! Website super easy to use, cheaper prices and fast delivery. The bra is also perfect!
Order still not received after 2 weeks
Order was placed on 08/07/26 but no delivery has been received to date. When I contacted the company no new information was given, just the Royal Mail tracking number I already had. No explanation or apology. I will not be shopping here again.
Terrible Customer Support, pay for shipping and returns
Their shipment arrived late - a few days after their tracker showed as delivered. It also took a while - like a few weeks. Their customer service is extremely unresponsive. Took about 3-4 attempts before they would even respond, and each response is delayed as well. They also charge you for shipping and you have to pay your own returns if you're in the US - even though their website states they offer one return receipt per order. Their size calculator is also way off. I had to return every item I ordered. Do not recommend.
Good products competitive prices
All in all quite good but I think better communication regarding order progress and delivery times.
Dreadful service
Dreadful service. Took nearly 2 weeks for order to arrive and when it did arrive it was completely the wrong order.
Emailed them to tell them and didn't even get an apology. Will never use them again.
Good selection of bras and sizes…
Good selection of bras and sizes everything arrived in good time. Only negative is the length of time it took to get a refund.
Ignore delivery times!
Absolutely no issue with the products but they took just short of 3 weeks to arrive.. no contact from the retailer at all despite submitting 3 contact forms and 2 emails. Customer service is shocking but like I said, items are absolutely fine. Was starting to think I'd been scammed!
Very disappointing
Two separate orders for two different bikini bottoms cancelled due to stock error. It’s taken 13 days to be refunded for one and it’s now been 14 days and not yet had refund for the second order. Not good enough if you haven’t got the stock don’t sell the item and ensure you refund your customers a lot quicker when it’s not their fault. Very disappointing.
Shocking service
Ordered a bikini for holidays. Stated 48 hour delivery. I was on holiday and back before it was received so returned it. Now told it will take up to 21 days to receive a refund. Shocking customer service. Would not recommend.
I am still waiting to hear back from…
I am still waiting to hear back from this company about my order and have now gone to my credit card company to try and recoup my money back. Whilst it was Evri that lost my order I am still left with no order and a company that I am unable to contact as they don't respond to any of my messages. I will definitely not be using this company again and can see why they have so many bad reviews!
Excellent choice
There is a good selection of bras to look at all of which are of a brand.The one I chose was a brand I knew and have several. Ordering was easy and a bonus of free delivery. Very satisfied and a company I shall return to.
Happy customer
Decent delivery time and Braforme stocks my favourite brand. ( Freya)
Superb
Have purchased from BFM multiple times. Each time has been seamless. Excellent range of products at competitive prices and delivery has always been prompt. Recommend!
Recommended
Sold the bras I wanted at a great price. Prompt delivery. Will definitely use them again.
Check your emails fgs
Be warned, comms are dreadful. Ran into issue with an order which — the notification took several days — turned out not to be in stock after all. I emailed in response asking for full refund asap, no reply, no refund, now a notification saying item is with courier. I’ve already purchased elsewhere, and receiving and returning is going to be unnecessary palavar for me. Not worth the hassle
Unfortunately I won t be using this…
Unfortunately I won t be using this company again, part of the order was cancelled as they didn t have the stock. The rest if the order didn’t arrive for weeks, only needing to be returned. It then took 1 month to receive refund. No reply to any emails etc. Other retailers are a lot more efficient !!!!
I wouldn't hesitate to use this company…
I wouldn't hesitate to use this company again. Fabulous bra's and excellent customer service.
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