Siobhan Sims

Placed an order on the 21st August, got an email confirmation that order went through. Money taken from credit card. Heard nothing else. Emailed customer service on 26th August, received email saying they received my email and would get back to me. It is now the 30th August and have heard nothing and have not received my order.

The staff and management of the Elverys in Portlaoise are so helpful and always go above and beyond for my family whenever I go in there. Their lovely attitude is what brings me in there time and time again

Lied to the company I ordered from. Said they couldn’t deliver. I was here all day and never received a phone call.

Wish I had read the Trustpilot reviews before ordering. Constantly changing delivery dates and completely unreliable delivery. Never ordering from next again

I really wanted this to work but honestly feel taken for a fool. Does not work and is now going to cost me €25 to return from Ireland to the United States.Even though it was shipped from China and takes 2 weeks to get to you.
They offer 60% back if you don’t want to return but that would cost me a loss of €50.
Edit:
Had to accept the 60% refund due to Ireland returns being blocked from being sent to a PO Box. I communicated this several times but received the same generic response.

Dealt with Meher. Polite gentleman who helped me solve my problem.

Currently have been waiting over an hour on phone to speak about being billed twice. I may be here for longer. Not right to do to people. I’m still within my 14 day cooling period.
Update: I had to hang up in the end as it just was too long a wait so problem unresolved

Always an easy process for delivery and helpful and smiling delivery guys

I'm changing to a day/night meter and Wayne was a great help and extremely patient with all my questions!

Spoke to Michael who was so helpful and patient with all my questions. Love customer service in Iberdrola, always helpful!

Shocking company. Still have time to put up Facebook posts but cannot respond to their customers. Will my child have her rollerskates for her birthday? Who knows! Never buying from again. I am now off to claim my money back from my credit card

Just got an email response to my request for a refund. A MONTH AND A HALF LATER! Email just apologised for delay and hoped my problem was resolved! No it is not resolved. That why I was contacting you! Stay clear of this company. They have taken my money, cancelled the flights and not given me my money back!

Just got an email response to my request for a refund. A MONTH AND A HALF LATER! Email just apologised for delay and hoped my problem was resolved! No it is not resolved. That why I was contacting you! Stay clear of this company. They have taken my money, cancelled the flights and not given me my money back!

Just got an email response to my request for a refund. A MONTH AND A HALF LATER! Email just apologised for delay and hoped my problem was resolved! No it is not resolved. That why I was contacting you! Stay clear of this company. They have taken my money, cancelled the flights and not given me my money back!

Just got an email response to my request for a refund. A MONTH AND A HALF LATER! Email just apologised for delay and hoped my problem was resolved! No it is not resolved. That why I was contacting you! Stay clear of this company. They have taken my money, cancelled the flights and not given me my money back!

Just got an email response to my request for a refund. A MONTH AND A HALF LATER! Email just apologised for delay and hoped my problem was resolved! No it is not resolved. That why I was contacting you! Stay clear of this company. They have taken my money, cancelled the flights and not given me my money back!

currently have been waiting to change my flight with them as the website doesn't show dates a year ahead. I have been waiting and listening to very annoying waiting music for one hour and 7 minutes and still no answer. Worst service ever. Aer lingus answered my call immediately. Will not be booking with Air France again

Update: it is now an hour and a half from being the 18th December. My order was placed on the 2nd December. No items have arrived and 3 Christmas jumpers have not even left them yet which I will not need past 20th December. It takes around 12 hours between contact on Messenger with no result and several days to get an email. They have taken my money and for 2 and a half weeks almost and given nothing in reply except the worst customer service, a Christmas with no Christmas presents and putting me through hell. There is just no excuse for this type of treatment.

Don't waste your time and money! Unreliable and zero customer service. Ordered 5 items for Christmas on 2nd December and have zero items and 3 haven't even been sent out and it's the 14th December.
Funny, got a response when I left this feedback only to be told that the 3 Christmas jumpers that were meant to leave their warehouse on the 4th December, (it is now the 16th December) have still not left but cannot be cancelled! But I can return them then at my own expense.

told I would have it for fathers day, arrived 3 days later and my daughters name was not done properly. Never again