Fiona

Having had a bad experience with another company I went to Six four les plages after I was advised to have an indépendant assessment. They told me the other company’s work was so bad my van could catch fire. I paid for a new battery to Be put on and await a reimbursement from the other company after threatening the tribunal. After an entire day I was shown the door told to pay rudely to discover it was the engineers birthday. He left à cable trailing under the vehicle and didn’t give me the PIN code for the battery pairing. A week on they ignore my emails and have spoken to the other company who I have written à legal letter to which I find appalling and has weakened my case. I intend to write to the CEO as I thought Narbonne Accessoires was a professional company. I’m disgusted

After being a customer four years they’ve changed password manager to secure pass without telling customers leaving me three days with no access. I call the customer care centre and after 20 mins with a woman with a dreadful accent and no patience she cuts me off stranded after making the experience a nightmare where she shuffled through her help pages.,I won’t be renewing I advise people to go elsewhere

Bought their GB50 jump starter and box has no charge lead. Hoping they reply as Halfords been unhelpful, can’t even use it now!

Not only am I disgusted that I was sold a Noco GB50jump starter with no charger but when I called their customer services I was left hanging ten minutes listening to what sounded like a trashy noisy Nairobi train station. No email address or chance of resolution I’ve written to the CEO Graham Stapleton so we’ll see if he would like to listen to his own bad call centre and help me by sending a cable which I’ve clearly paid for but not in the box
Update for your resolution
Transaction number 917571
Chingford
However case number 25454089 has details if you can be bothered or if your ceo can be bothered

I have been sold a Super B Epsilon 90Ah which is too small for my RV by a French repair workshop. This ruined my holiday but I have since discovered it wasn’t new when sold but five years old. The rep for my area contacted me and eitg the Serial Number has confirmed it was built pre covid in 2019. I’m now in dispute with the company re the refund because SuperB have washed their hands totally if this situation. I’m disgusted as frankly some sort of product management and recall should have been done and they clearly don’t care judging by responses

The worst mug I’ve ever used. Left home with hot coffee in ten minutes thrown away cold! Lulu Guiness mug bought in waitrose.
Pretty but useless. I’ve written to them but they mugged me off blaming waitrose. Bears their name their design but they blame the shop that sells it

Too long in between the journey to seeing the cost on the app

Invited by abeille insurance for 5 free video consults they tried take 55e off me

My car insurance arranged a Nissan Quascai at st Lo Normandy . I’m English, arrived paperwork simple but just given the car after inspecting it for damage. My car is much older, this was keyless. I was lost. I had to ask how the car went in reverse, petrol type, cap opening, handbrake system. All these things were totally different to mine. I’ve been driving 45 years nearly but just throwing a car at someone is unprofessional. The petrol gauge wasn’t easy to understand, with a red line system, so I returned to ask about that to find office closed during opening hours. On the way home the sun was dazzling and I had to wipe the entire windscreen on the inside to see through it as it was filthy. I don’t think it had ever seen a cloth. I have to say while friendly this agency wants you to sign and gone. Not impressed as afterwards they charged me 66e. I put 40e in to get it to just under full. ou to sign and gone. I put in 40e to fill it, get back to them it was just a little under charged me 66e, a week later? This is not possible because that model fuel tank capacity is 55L and when I called they stated their petrol was more then 3e a litre! as the photo shows that I’ve submitted on their page it was only just under full I can’t see you’d get 16L in. Not impressed, call got nowhere, I will formerly complain to abeille and to Europcar CEO

Fantastic service great communication

As an ex Pat account holder permanently residing in France customer services told me when in Uk to go in and upgrade my account, only way to get an overdraft facility on basic account. Barclays closed my account after forty years after brexit. So I visit Dumfries Scotland 4/10/24 who has no appointments and gave me store locator for 45 min appointment. Tried Edinburgh none. Driven 125 miles out of my way to Aberdeen for 45 min appointment to be told people who permanently live abroad cant have this overdraft facility.

Absolute incompetence from customer services, head office and three branches. Does no one know the rules
Wasted petrol wasted precious holiday time
Disgusted truly disgusted

You can never find anyone to advise on thrir no7 range. I’ve travelled Ireland a month now Scotland still not found anyone to discuss retinol with
Disgusted frankly as all self serve tills and there’s no basic staff even let alone qualified prior even in the huge stores!

Nowhere on booking could I add my emotional support dog. I approached a very senior member on board on desk who flatly refused.
My tiny dog has only just been accepted, I offered ID and this refusal has made me determined to use any other alternative company even if more expensive. Total jobsworth. Contacted customer support who two weeks on haven’t given me any decent reply explanation gesture of goodwill or advice on how to add this to my booking.
Disgusted this caused me a huge amount of stress being separated from my dog for two hours on the Larne Scotland quiet crossing. Hardly any passengers on board
I spend roughly £5,000 a year on ferries travelling in my motorhome and will review who I use

Needed a very particular screw for Motorhome drawers, friendly guy let me take one out he selected try it in drawer. Very particular over sizing highly recommend

Expensive, nowhere to add my emotional support dog on booking hence he was refused on board

Calling in at Edinburgh for oil for a German built French Reg Motorhome on a basic Fiat Ducatto base I needed oil. My phone had no signal. Single lady admittedly obsessing a bit over which oil to buy, Instead of doing a Google search this lazy auto centre technician said to me «  frankly you could put chip oil in » I left I can’t be going with comments like that

One of the best shops I’ve ever been in. Every member of staff went beyond to help. I really am impressed.

If zero was a choice they’d get zero!
My 12v charger for delta 2 faulty. Contacted support, emails go back and forth and they just hope you go away. This off grid product has left me stranded single female in Motorhome without use of my 1,200e unit and a outage label to return it when I’m in France. It blew my 12v charger and short circuited my motorhome resulting in £192 of costs. After refusing to pay and getting no response from their CEO I called LBC consumer hour who said I’m entitled to consequential damages. At this point they tried to close my case twice. They then asked for my bank details only agreeing to pay for the cigarette lighter. Two months on, emails wearing me down asking god the same info, telling me my correct bank details were wrong, I’m still trying to get this compensation and never had a reply from their CEO after giving every bit of info of this less than one year old product, serial number registered with the system, I felt like I was going round in circles with support repeatedly asking for proof purchase. They like to sell, they love your money then leave you miserable with no power abroad. Seriously avoid this product and this company. The CEO has never replied either
I’m absolutely Disgusted

Tous les jours je reçois cet texto absolument
Honteux , n’utilisez pas


Désolé, votre colis ALMA SPA&SAUNA ne pourra pas etre livré ce jour. Reprogrammez votre livraison avant minuit

En septembre j’ai acheter un AMALFI 2 Places. Ils m’ont vendu un produit pour une nage spa Ce qui a fait mousser mon spa. En les informant, ils m'ont accusé d'avoir utilisé un maillot de bain savonneux, ce qui m'a obligé à vider et à remplir le spa trois fois, car chaque entretien hebdomadaire était à l'origine du problème. Des excuses dédaigneuses ont été reçues depuis. Malgré leur réponse ici, Je n’ai aucune date prévue! En plus ils disent le spa peut être utiliser donc ça veut dire je peut attendre et attendre et attendre. Le technicien m’a informé il est debourde, il me contacterai quand «  il a un créneau » je ne mérite pas clairement une date actuellement date et l’heure, seulement une créneau. Avec un technicien « débordé »
Donc je vous conseille…..Cette société est douée pour la vente mais attendez que votre spa se casse dans les 4 mois comme mon AMALFI. Depuis février je supplie pour un rendez-vous, 8 semaines plus tard, Ils me reprochent d'être parti en vacances, m'accusent de l'avoir cassé « par mes soins » sans aucune inspection. J’ai soigné une piscine de 11x5m pendant 10 ans sans la casse mais……le technicien m'a proposé un Rdv à 2030h dans la nuit pour le vider et réparer ce que je considère comme une heure déraisonnable et dangereuse pour travailler à côté des sangles d'une couverture d’hivernage de piscine où un accident pourrait se produire ! On me promet que leur Prestataire va m'appeler. Pas des appels ……
Me sentant déçu, je dis que le service est choquant et que je suis dégoûté. Ils m'envoient un courriel me disant de ne pas utiliser un tel langage ! Pire, leur communication a contenu les mots offensante dont un agent du service clientèle vous répondra. « Depuis, je suppose que parfois vos mots dépassent vos pensées. » Vous êtes prévenu et j'espère que vous ne vous retrouverez pas dans ma situation. Peut-être comprendront-ils le langage de mon assurance Judurique et d'une lettre AR parce que franchement je ne pense pas que cela sera réparé un jour. Je vous conseille de faire vos achats ailleurs car ils vous repousseront poliment et ne feront pas beaucoup! mes droits de consommateur ne fonctionnent pas bien avec spa Alina