P&O Ferries Reviews 

I just wanted to say how fantastic the booking experience was from start to finish. The lady who booked our trip was lovely and so helpful.

Our friends had already booked their trip and then invited us to join them. As a family of four, we were fortunate enough to get a family cabin for the outward journey, but unfortunately, there wasn’t one available for the return, so we had to book two separate cabins instead.

I emailed beforehand to ask whether it would be possible to allocate our cabins close to our friends, and also both cabins on the way back to be together so that we could all be near each other throughout the trip.

We were really pleased to find that we were next door to each other on the outward journey and directly across the corridor on the return. It was lovely to see that our requests had been taken into consideration and accommodated.

We had a fantastic trip, and all the staff we encountered were friendly, welcoming and helpful. Thank you for making the whole experience so positive. It really is appreciated!

Relaxed crossing. Nice cabin with renovated showerroom. Good food in café. Friendly staff. Entertainment program disappointing.

Loved every minute

Excellent trip outward and back, priority boarding and club class , friendly crew,

Overall, a lovely experience apart from delays, delays and more delays. We didn't leave to go to Amsterdam until 10:30. Then it took 2 hours to get back on the ferry after the day in Amsterdam; this led to further delays and getting back in Hull for 9, but not allowed to depart the ferry till 11.30

I think the Pet lounge is amazing. Slightly disappointed as snacks removed. However, from leaving the dogs in the car or a cage as before. My hat of to who's idea the Pet lounge was.

on time, very clean boat, easy load/off load and helpful staff

The pet passport was all in order. But kept us waiting about an hour as no one understood new rules so then we missed our ferry and had to wait almost 3 hrs for next one

Our Rotterdam to Hull crossing was cancelled at less than 24 hours notice and P&O were unable to offer another convenient alternative. We have put in a compensation claim however they rejected this as they had refunded our original payment. We were therefore left considerably out of pocket along with the inconvenience of having to arrange alternative transport and accommodation at short notice. I find this unacceptable and a neglection of their responsibility. I will not use P&O in future.

Communication shocking. Arrived 1900 for a ferry due to leave at 2000 only to be told it had only just left Larne and would be 2 hours late. Why in this Dey and age can P&O not communicate this in advance so we could have stopped en route instead of hanging around a port with no food facilities only to arrive in Larne at 2345 at night. They gave us a £6 voucher for good but all the sandwiches etc were gone and the only food to eat at 2300 was greasy fish and chips and onion rings etc I will mover use P&O again. For £400 for a 2 hour crossing each way I expected better!!

The outbound crossing had a bit of chop but nothing to cause any bother, the homeward crossing was as calm as a mill pond. As we were travelling as a group we ate ate in the kitchen which was adequate.
The staff were absolutely fantastic on both crossings, very kind and helpful.
The booking process is a bit of a drag as you cannot book multiple motorcycles, people and cabins online, the call handler was very helpful but I find it a bit weird that you have to book 4 passengers on 1 bike then 3 bikes without passengers.
I usually take my own rachet straps as I find the cam buckle straps on board a bit flimsy.
The onboard entertain was by far the best we've experienced in the 20years of travelling from Hull.

We done a day trip to France from Dover for lunch, 4 adults and the car just to celebrate a birthday...
Very easy booking system and good communication.
The ship was excellent, clean and tidy with friendly polite staff, left on time, arrived on time....
Look forward to doing it again

Crossing cancelled at 1850 day before travel, email said contact customer services but that closed at 1700.

We had an exciting ferry crossing as a foot passenger. Great to take your children as often they dont get to go on ferries. The check in was very well organised. There was a family area with confortable sofas with great views. Really enjoyed the trip. There is a play area for very small ones too. One thing to note is that the building at Calais for foot passenger check in doesn't open until 8am.

From the bus transfer from York to getting back, very enjoyable mini cruise to Amsterdam. All staff from booking in in the terminal to boarding the ferry were very helpful and polite, would highly recommend, can't wait to book my next one.

Great communication on ferry, lots available for us to do and really enjoyed it

Clean, efficient service

Ferry and, staff and food were great loved our club cabin , the foot bridge was closed at hull outgoing so had to climb loads of stairs as lifts were full

Delays at both ends due to issues with the ferry