Excellent customer service. Very easy to use website. Plenty of choice for savings accounts; including Easy Access, Fixed Rate Bonds, ISAs, etc. Competitive interest rates. Long standing customer of many years. Highly recommended.
20 July 2026
Reply from Charter Savings Bank
Great to hear about your experience with us, Jason :) Thanks for continuing to save with us.
Dreadful experience........!!!!! Item never arrived. Full refund requested and received. Although the item was supposedly dispatched, I didn't actually receive a tracking number or an expected delivery date. This was my first order from Must Have Ideas as well!! I certainly won't be ordering from Must Have Ideas again, that's for sure!!!
27 May 2026
Reply from Must Have Ideas
Hello Jason, thanks for your feedback.
I'm sorry to hear that, that's very disappointing.
Our UK based customer services team will be more than happy to help with this - you can contact them by email at hello@musthaveideas.co.uk or by free phone on 0800 999 66 55 between 8am and 8pm, seven days a week.
Excellent Leger WW1 Battlefield Tour in Belgium and France. Very comfortable coach and 2 superb drivers. Tour guides were both brilliant and informative. Fantastic hotel in Mouscron. Plenty was packed in during the 5 days! Highly recommended. We've already booked another Battlefield Tour in 2027!!
25 August 2025
Reply from Leger Holidays
Dear Jason, Thank you for your 5★ feedback on your recent Leger WW1 Battlefield Tour in Belgium and France. We’re thrilled to hear you had such an excellent experience! It’s great to know you found the coach very comfortable, enjoyed the two superb drivers, and appreciated the brilliant and informative tour guides. We’re also delighted that the hotel in Mouscron met your expectations and that the itinerary provided plenty to see and do over the five days. Your recommendation means a lot to us, and we’re excited to hear you’ve already booked another Battlefield Tour for 2027! Warm regards, Customer Relations SB
Very competitive Car Insurance quote, complete with RAC Breakdown Cover. Quick and easy to set up.
1 June 2025
Reply from Aviva
Morning Jason, Thanks so much for your review! We're thrilled to hear you found our car insurance quote very competitive and appreciated the added RAC Breakdown Cover. It's great to know the setup process was quick and easy for you — that's exactly what we aim for 💛. If you need to contact us, you can get in touch with our team directly here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ Thanks Aviva Social Team
Very easy to book our next holiday in 2026 using Sykes. Excellent choice of cottages/properties & locations available. Simple to book & always great communication.
19 May 2025
Reply from Sykes Holiday Cottages
Thank you for your positive feedback! We're thrilled to hear that you found our booking process easy and that you were happy with the selection of cottages and locations available. We strive to provide a smooth and enjoyable experience for our customers, and we appreciate your kind words.
We hope you have a wonderful holiday when it rolls around!
Absolutely shocking Company!!! Delivery to the Collection Point was a fortnight late, Updates were useless, Phone line only automated garbage, and Live Chat was like talking to a brick wall!! Package was loaded onto the correct van 4 times before actually being delivered!!! PLEASE DO NOT USE YODEL!!!!
15 December 2024
Reply from Yodel by InPost
Hi Jason, I am sorry to hear that your parcel was delivered late. I understand how important it is for your package to arrive on time. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Octopus are an excellent Company. They always provide prompt responses to any queries. The Octopus App is also easy to use. Ethan is a credit to the Company. Many thanks.
Excellent experience. The Re-Homing process through Dogs Trust was both easy & trouble-free. Highly recommended.
6 September 2024
Unprompted review
Reply from Dogs Trust
Good morning Jason,
Thank you so much for taking the time to get in touch.
We are so glad that we could help to bring you and Bonnie together.
We hope that you appreciate the amazing difference you have made to Bonnie's life in giving her the opportunity to thrive in a loving home, and that you enjoy all the time you have together!
We'll be sure to pass your feedback on to our Shrewsbury team.
If I could leave a ZERO, I would! Atrocious delivery service of an item from an ebay seller (not the seller's fault at all). I wouldn't touch Yodel with a bargepole!! Never had problems with either Royal Mail or Evri. As for your response to my initial review, I want nothing more to do with Yodel, so you won't be receiving any further correspondence from me!
16 July 2024
Reply from Yodel by InPost
Hi Jason, I am sorry to hear about your experience so far with us. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Excellent Booking experience with Vincent, who was very helpful & efficient. We went to France & Belgium in 2019 with Leger, & had no hesitation in booking our 2nd trip.
26 September 2023
Reply from Leger Holidays
Thank you for taking the time to share your wonderful five-star review on Trustpilot, Jason. We greatly appreciate your continued trust and loyalty in Leger Holidays.
We are delighted to hear about your excellent booking experience with Vincent. Our team takes great pride in providing top-notch service, and it's fantastic to know that Vincent was able to assist you efficiently and helpfully. We will be sure to pass along your kind words to him.
It's truly heartwarming to learn that you chose Leger for your second trip, having previously travelled with us to France and Belgium in 2019. Your continued support means the world to us, and we look forward to providing you with another memorable and enjoyable travel experience on your upcoming journey.
Once again, thank you for choosing Leger Holidays, and for sharing your positive feedback. If you have any questions or need further assistance, please do not hesitate to reach out to us. We can't wait to welcome you aboard again soon!
Great place to buy a refurbished Samsung phone, but absolutely useless when selling to them!!! They tried to rip me off when selling my old phone, so I had it returned, & then sold to Envirofone instead!!!
30 July 2023
Reply from musicMagpie
Hello Jason,
I’m sorry to learn that your experience was not positive.
Looking into your order, I can see that our technical assessment team has found screen burn on the device upon assessment. If you are unsure as to what the revision reason means, you can find out more about this by following the link - https://www.musicmagpie.co.uk/tech-regrade.
We can assure you that handle all items with the utmost care. We have senior members of management observing at all times, and they must approve all revisions provided. We have strict internal procedures and policies which must be adhered to if an item suffers any damage in our possession, including paying in full automatically.
I can confirm that there are no signs of any tampering or damage within transit when the item arrived with us. Due to this, the faulty price is the maximum amount we can offer on this occasion. We understand this is not the response you had hoped for and we are terribly sorry for the disappointment this has caused. We must assure you that we try our best to match all originally quoted prices but it was not possible at this time.
I can confirm that you have declined our revised offer and the device was returned to you, free of charge.
I am happy to hear that you received your device in the condition you had sent it in.
As a valued customer, we’re sorry that it hasn’t worked out on this occasion, and trust that we are able to meet your expectations with your next order.
Great value Home Insurance, with exactly the same policy as Tesco (previous Insurer), but £60pa. cheaper! Easy to tailor Insurance Cover to your needs.