Declan Connolly

So easy to arrange delivery and pick up from my hotel. Very sturdy scooter.

Arriived within the two hour window and on the day promised

I have been very honourable with my reviews and gave a 5 star rating but having spent several calls to the warranty line, I am still waiting on a call back. My car is leaking. The rear seats are sodden. Calling the hotline and discussing my issues with a nice lady she then informed me that from December 18 2023 they no longer look after warranties for Big Motoring World, a warranty I paid extra for, gave me a number to call that just cuts you off several times. Legal action might be the only way to go! Only bought it in August.

Parcel scanned at 11.39 today handed to customer. I was working at the time and not at home. Chatbot said to contact them after 28th Dec and it was an early scan. What a load of crap. No parcel. This is an nebuliser that is urgently needed for a COPD patient. Happy Christmas you thief! It's not worth anything to you but I depend on it!

Having made several calls to you and whats app conversations regarding my account your promises have failed to bear fruit. You have once again stolen money from my account for a netflix charge. I do not have your TV package. I cancelled my netflix account in March 2023 which was always paid directly to them and not you. I have no further choice but to report you to both Ofcom and The FCA. I want my money back!

Whilst I spent a few hours on site at Wimbledon, once I was seen by salesman Mark I was looked after the whole way through the process. I Knew what I wanted but when I saw the amount of cars on offer I was struggling to keep my mind on what I came in for. All very beautiful cars. But I came away with one of the three I had chosen online and couldn't be happier with my purchase. The staff are amazingly helpful. I collected my car on the following day. Love it!

This order was due on Sunday 13th and a confirmation email confirmed that. Evri did not deliver and stated they only received the parcel late on Sunday night. Delivery was now due Monday and after several update it never arrived. Finally arriving on Tuesday at 6.30pm without any explanation. I paid for next day and got a three day service. Stop using Evri! I want a refund on my delivery charges.

The whole process was easy. The staff couldn't have been more helpful and courteous.

The tracking was exact. Got my parcel when i was expecting it. Nic friendky and happy driver.

Look at the photo of where you left my delivery. I have also complained to Studio whom I purchased the parcel from. Do you really think that is appropriate.

Always great service and the delivery lady is great

I ordered a mini fridge and received a ice cube tray. These people are scammers. I have reported them to Companies House, Facebook & my bank. They are still advertising on FB. Absolute THIEVES! They trade as Choc Trading in Herts but spell it Hetz. Scumbags!

A rubbish service, nothing but lies from the tracking information. Three attempts allegedly made whilst the premises are open but no courier on CCTV. Today's update is it requires one of their specialist couriers to deliver to the the size of the parcel. More lies. If that were the case, how come you say you attempted 3 times already. No way of talking to anyone at Hermes. An absolute disgrace of a company.

I received an email stating my Parcel would be delivered between 10.00 & 12 noon today. Unbelievably, I then received an email telling me my parcel had been delivered at 11.55. Where though? There was no sign of the parcel. I asked everyone in our office and reception and there was no parcel. At 12.15 your driver drove through our gates and attempted to leave the parcel in our reception but I was standing there. I asked why he false scanned the parcel as delivered and he told me that he was a long time in the business and that he knew what he could do. Basically your driver failed to deliver within the time scale that I pay extra for and decided to make it look good by falsely delivering the parcel.

Very professional, made it simple and straightforward. All done within 20 minutes.

Day 3 without any internet access. Rubbish service. When it's working it's ok, but when it goes wrong you are pure rubbish.
You're website says all OK in my postcode but yet you say there is "noise on the line" and will take six days to fix. Last time you gave me this rubbish excuse I was without access for six weeks. Yet finding a Virgin Media Technician on the street servicing something else, He was able to fix mine in minutes. I gave him £20 for his trouble. In that case, it was a broken shore outside my home which I had already told you about. You sent me a new TV box & Modem and two other engineers, yet this guy went into the shore and fixed it within 2o minutes. I just want my service back! I will be sending you the bill for the cost of accessing through my phone!

On Sunday 7th August I chose The Beehive in Gatwick Airport for a meal with my Sister before she flew back to Ireland. The first problem was the table did not have a number on it and none of the staff knew what the table number was that we were sitting at.
I ordered an American Burger and she ordered a Toasted Club Sandwich and two drinks. A Pepsi and a pint of Coors. I didn't actually want a pint but the staff did not seem to understand a 1/2 or a bottle. £28 and just under an hour later our food arrived. The lack of chips / Fries was noticed immediately. If you're going to use a huge plate putting a dozen chips on it does not look good. My Burger has one leaf of lettuce still on the thick end of the stalk. As this burger came with Cheese I was very surprised that the cheese had not melted in any way from the heat of the burger & bacon. But why would it, the burger was cold. Probably because the staff could not find us at the table number they had allocated on the till. The chips on both meals were far from crispy and were more like eating mashed potato. The toasted Club Sandwich was not toasted and had never been near a flame in it's life. I can honestly say I will never spend a penny in a Wetherspoons again. Should I ever have to have a meal again at Gatwick I will gladly go to McDonalds on the perimeter road. At least I know what i'm getting for my money and it's quick, cooked and edible. Absolute rubbish!

They say they have attempted to deliver on Sunday 01.05 to a site that is open 24hrs a day with full CCTV coverage. You did not! They then say they will re-attempt on 04.05. What happened to 03.05! You then email saying that the parcel will be delivered between 10 & 2 on 04.05. I am glad I wasn't holding my breath because you failed to do that also. You then say at 14.23 that there was a vehicle breakdown. Maybe, but as you were meant to be delivering between 10 & 2,I find that this is another lie. You then try to tell me to speak to the Retailer as you do not deal with enquiries with C2C business. Of course you do! You are the carrier and by agreeing to take payment for the carriage of my goods, no matter where I bought them from, you are in breach of the contract you entered into with the retailer when you accepted this item to deliver to me. You now tell me that it will be delivered by 8pm this evening. Once again, I will not hold my breath. Your courier in the KT9-1 area is a disgrace. This is not the first time he/she has failed to deliver on time using false scans to try and cover their tracks. Rubbish service. UPDATE. It is now 22.53 and still no parcel. My thoughts on the anticipated delivery was 100% more accurate than your version. You said you would deliver, you didnt. I said I wouldn't hold my breath, luckily I didn't. Disgraceful service by all involved.

I order from various companies on line and some let you down but, Andrew James have never been late with deliveries and all have come through Yodel.