clive churchward

Engine light on and my dealer cannot do a Diagnostic for SIX WEEKS. This is a Berlingo Van used for work. Not an acceptable time limit.

Would not use them again. They refuse to have us listed as keeper so everytime a vehicle get a parking ticket they add an administration fee. All other finance Company has always agreed to have us listed so I would stay well clear of ALD

I will not be using Manchester Airport again; future flights will be from Liverpool instead.

Parking cost £107 for seven nights, and signage in P3 was poor. I also paid £88 for the Escape Lounge, which was a 20-minute walk from the departure gate, requiring passengers to navigate through crowds queuing for other food outlets.

At passport control, the zigzag queue barriers were unstaffed, meaning passengers had to walk further than necessary to reach the front. By contrast, on the return leg via Majorca, staff actively opened lanes so passengers could take the most direct route. This was not the case at Manchester.

There are no moving walkways, and passengers must walk through extended duty-free areas to reach other parts of the terminal. At check-in, the departure area signage is not visible from the entrance — it is positioned some distance away, making navigation difficult for those not using a check-in desk.

At security, only a limited number of X-ray machines were staffed, causing delays, and passengers are required to move their own empty trays after scanning.

On the return journey, several travelators were not operating, an escalator was out of service, and some toilets were closed.

Taken together, these issues point to an airport prioritising cost-cutting and profit over passenger comfort and experience.

Lost THREE days as they have changed login to passkeys. 1 cant get it to work 2 they expect me to buy an additional license because im going on holiday and someone else will run the business. We have been using Salesforce for 20 years and now I have to start looking for a replacement

We need confirmation of the oil used in a service. On the chat they said they need the Reg and date. We gave them that and they said they need the booking number. We did have this so we send them the Halford receipt. They said that was no good. We then had to call the local Halford who were very helpful and gave us the booking number. On chat they now said that the job was not booked in my name (it was booked under our company name). All we wanted was an email confirming the oil used and after four hours online I still do not have the email that we need. Disconnect three times and given incorrect information several times. Very poor service. CASE 00807484

We had a breakdown with a very bad engine noise and the RAC said it needed to go to a main dealer and probably needed a new engine. As we could not get an appointment for 4 weeks and the vehicle was going to be off the road for some time. We untaxed the vehicle, now RAC will not take the vehicle to the garage which they had said they would do, because its not taxed.

Did not work and was overcharged. Them I am told they have a no refund policy

Took £100 from my account. Unable to get through to anyone for the refund. Locked into a loop. Asked for an email to complaint. They don't have one

Great online lessons from Expert Musicians! Excellent Teachers all Active on the Irish Music Scene. Quality tuition in traditional Irish instruments—via video streaming. Customer support was 1st class.

We had a fire at our industrial estate so we were had no access to our office. Natasha Pyne at DHL was very helpful and sorted us out.

Two parcel collected on Monday now missing and no tracking. I parcel collected just before Christmas and not delivered. When we asked them where it was delivered they said the driver was at the wrong address but as its after 14 days they will do nothing !!!
NOT ACCEPTABLE

Tried to make a booking and the system changed the date. I had clicked for cancellation insurance but when I went back in and made another booking that was not on the booking. Impossible to contact Customer services. Can not find how I delate my account. Will NOT be using again.

I had two small issues with my company account with vodafone. I could not resolve it on chat but on filling in a complaint form I was please to I received a call from "Cormac". Who was excellent in resolving the problems.

EE are charging small business customers 650% more to call Ireland than they do for personal customers

Sent out an AM delivery for Tuesday, and it did not go out for delivery. Told the depot has a backlog of 12,000 parcels. Not sure when our delivery will be made.

We sailed Dublin to Holyhead on Monday afternoon, 22nd Sept 2025. We were instructed to proceed to our vehicles at 17:10. We then remained seated in our vehicles for 50 minutes. No announcements, no sign of staff. No information, and to make matters worse, some idiots had started their engines, but again, no staff to stop them and no announcements. UNSAFE !

Customer service is now nonexistent. I have been with Salesforce for about 20 years, but for the last three payments, they have failed to collect the payment and then disconnected the service. Called to speak to an account, and you get a recorded message asking you to contact Agentforce, then you are disconnected. Can't log onto Agentforce, so it tells you to call the number - Catch 22

Contract is up for renewal, and they want to DOUBLE the charge, but a new customer can get it for half that price. Since O2 were involved, I can no longer log in. If I try to re-register, it says it will send me a link, but I never receive it. An hour on to support, and they have passed it on to technical, which could take up to TEN days. Thanks for your reply Virgin but you have over 100,000 people giving you a 1.3 star rating - what are you doing about that ?

Can’t get through on 150. I wasted 45 minutes online only to be told they close at 6 pm and my call disconnected. Since the merger with BT was just a joke. UPDATE EE says they had a network problem and it's now resolved. 1) As you were aware, you had a problem then why did you disconnect your help line at 6 pm? 2) Why have you not explained to your customers what you did wrong? 3) Why have you not offered compensation to your customers because we lost business because of this? 4) Why have you moved the EE customer support line out of the UK? I find it challenging to understand some of the people I now have to communicate with.

I have a Berlingo van 2023. An engine warning light has come, and my local Citroen deals say the earliest I can get a diagnostic check is in FOUR weeks time.