LB

lisa botteon

Etats-Unis

Avis

Avis sur SPANX


Noté 3 sur 5 étoiles

My only issue is sizing…

My only issue with this store is sizing and shipping. I normally wear a medium/large bottom so I ordered 2 extra large mild compression short. I could not get them past my thighs. Why anyone that small would need shapewear, I don’t know. They charged me $14 shipping to get them to me and then charged me another $14 to return them. I could have put them in a five dollar USPS bag and saved myself nine dollars. They could have done the same and saved me nine more dollars to get them to me.My advice, if you need to buy shapewear, physically go to a store and try it on and avoid the shipping charges. i’m done buying from stores that charge shipping. With the billions that they make every year they should throw that in or at least severely reduce the cost to the customer.****Thank you for your response, but I was charged $7 per pair, even though they were shipped back in the same bag you deducted $14 from my refund. I will be calling in the morning to straighten this out.

22 août 2026
Avis spontané

Réponse de SPANX

Thanks for sharing your sizing and shipping feedback, and we're sorry you weren't happy with your experience. We definitely understand wanting to make sure you're in your best size, as well as wanting a more cost effective returns process in case things don't work out.

While there does happen to be a $7 return shipping fee, we do offer free size exchanges in case you ever need to size down or up on a style. Further details on our return and exchange policy can be found on spanx.com/returns.

In the meantime, if you ever decide to give us another chance, please email us at contactus@spanx.com so that we can make sure to provide you personalized support.

Avis sur Chewy.com


Noté 5 sur 5 étoiles

I have been a customer of chewy for…

I have been a customer of chewy for roughly 15 years. I have never been disappointed. The items I’m looking for are always in stock and delivery is always accurate and fast. The icing on the cake is the fact that every time one of my beloved pets pass away, they send me flowers and condolences. I got a bouquet today for my sweet Apollo. I wish I could post a photo. My own family members don’t do that.

19 août 2026
Avis spontané

Avis sur THE FASHION SQUARE


Noté 5 sur 5 étoiles

Very happy customer

I made my first purchase from TFS last week. I couldn't be happier. I got a great bag at an unbeatable price. Customer service was almost instant and shipping was faster than I would have received if purchased directly from Bottega. The item was packaged extremely well and I had it in 3 days! I am certain that I will be shopping here again very soon.

15 juillet 2026

Avis sur eCosmetics.com


Noté 5 sur 5 étoiles

So happy that I found this site

So happy that I found this site. They have great sales on amazing products. Highly recommend.

4 mai 2026

Réponse de eCosmetics.com

Thank you so much for your kind words and recommendation! We're thrilled to hear you're enjoying our site and finding great deals on products you love. We truly appreciate your support and look forward to fulfilling future orders!

Avis sur niraskin.com


Noté 2 sur 5 étoiles

Hasn’t done much for me

I’ve been using this on lines around my mouth for nine months consistently. I do two treatments a day. Every day. There may be slight improvement on the finer lines. Some days I think there is some days I think there isn’t. Otherwise, I see no results. Two stars for ease of use.

2 juillet 2026
Avis spontané

Avis sur iFit


Noté 2 sur 5 étoiles

Use Caution

First thing, these reviews are awful. Buy American they say! I would like to think that they see these reviews and do better. Wow!
I've been with them since 2021. The membership costs were reasonable then. Since, 2024 they have more than doubled. It states on their website that anyone that had a membership prior to rate changes would be grandfathered in at original rate. I then received an email that my membership was expiring and I would be charge $396 per year. INSANE! Of course I called and was able to get it down to $200 because at the time I did not remember what I was paying prior. I decided to go back through my records and found my original charge of $162.18 for exactly what the pro membership gives you now. I called again and spoke to 2 people, one being a supervisor. Ultimately, I was told that because I had used a free year that came with a piece of equipment that I purchased I couldn't be grandfathered in because using it automatically changed me to a different plan. They didn't have a 2 tiered membership at that time, how could it have changed me to a different plan?(so lie!). I asked them to send me a copy of where this was disclosed. They asked if I still had the card. Of course, I don't have the card. I entered the code and shredded it years ago! Wouldn't you know that they can't email me proof of where it states this either. They didn't want to hear it. Now, if you don't get the "pro" plan($39 per month $468 per year!!!), you have to use a tablet to see the exercises instead of using the built in screen on the machines! I paid for that touch screen and now I can't use it unless I pay more! What??? This is very shady business and I will not be renewing my membership and I will NEVER purchase anything else from this company. UPDATE: I READ YOUR RESPONSE AND IT HAS ZERO TO TO WITH YOUR GUARANTEE TO GRANDFATHER CURRENT MEMBERS TO KEEP THEIR ORIGINAL MEMBERSHIP RATE. I purchased machines with touch screens that I can no longer use without paying your ridiculous prices thanks to your new tier system! THIS IS WRONG.

11 avril 2026
Avis spontané

Réponse de iFit

Lisa

We appreciate your insights regarding our new iFIT Membership options. We understand how price increases can be frustrating. The reason for the cost increase is due to the inclusions that are now included that weren’t previously available in previous membership options. We now have the AI Trainer feature, the ability to use 3rd party apps, guided workouts, and more.

Your feedback is important to us. If you have other insights to share with us, please contact us at my.iFIT.com so we can speak with you.

Thanks! - iFIT

Avis sur Cettire


Noté 5 sur 5 étoiles

Definitely would shop here again!

Price was awesome and shipping was fast. However, I do wish that their return policy allowed a little more time to return. It is difficult to get to my shipping center when I work 70 hours a week.

2 mars 2026

Avis sur Senser


Noté 4 sur 5 étoiles

You can find great items at a great…

You can find great items at a great price through Senser. Customer service has also been wonderful. However, it takes so long to get your items. They get shipped to Hong Kong first and go through customs several times. It's hard to keep track of. I just hope that I don't have to return anything. I guess this is worth the wait if the amount of money saved is enough to deal with the time it takes(approximately 30 days) to receive order. One item hasn't even been shipped yet and order was placed on 2/5 and it is now 2/17. I'm about to cancel it if it doesn't ship by the 20th. Not sure if I will use this site again for that reason.

16 février 2026
Avis spontané

Réponse de Senser

Dear Valued Luxury Enthusiast,

Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.

At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.

We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.

Warm regards,
The SENSER Team

Avis sur Vestiaire Collective


Noté 3 sur 5 étoiles

VC has a huge selection of designer…

VC has a huge selection of designer goods. I purchased a Gucci bag listed as "never worn". Even with the new tarrifs, it was a great price for a bag that was never used. Unfortunately, it was used. I knew it as soon as I took it out of the box. Vestiaire is supposed to authenticate and examine these items before shipping them out. Clearly someone dropped the ball. Customer service was very responsive. Once I shipped item back, they confirmed that item was not as described by seller(Merlyn) and issued a full refund. I'm surprised that there isn't a way to rate the seller. People should know that she is not an honest person! I recommend videoing yourself opening shipping box and examining the item. Take pictures, etc. Without that, I'm not sure I would have gotten a refund. That was my first and my last purchase from them.

8 octobre 2025

Réponse de Vestiaire Collective

Dear Lia,

Thank you for taking the time to provide us with your feedback.

We understand your concerns regarding the condition of the Gucci bag you recently purchased, and we apologize that your experience did not meet your expectations.

During our inspection process, if our Experts find that the item matches the seller's description, it will pass inspection without an additional report being sent to the buyer.

It is important to document everything upon receiving your order, as this serves as proof in case any issues arise.

We truly hope that your next experience will be much more satisfactory.

If you have any further questions or concerns, please feel free to reach out to us; we would be happy to assist you.

Thank you for your understanding and cooperation.

Best regards,

The Vestiaire Collective team

Avis sur River Chic Designs


Noté 5 sur 5 étoiles

Love my lamp!

I had ordered a lamp from this company. Then I started looking for reviews. They weren't good. I was concerned that I wouldn't get my order after reading them. I emailed them and got an immediate response. They answered all of my questions quickly and professionally. My item arrived today( only 7 days after ordering) in perfect condition. I couldn't be happier.

22 août 2025
Avis spontané

Réponse de River Chic Designs

Thank you so much for your 5-star review! We're so happy to hear that you love your new lamp — it truly makes our day to know our pieces are brightening your home.

We appreciate your support of our small business and hope you’ll shop with us again soon!

Avis sur ZOE


Noté 2 sur 5 étoiles

Not happy.

My cookies came in a big mix of crumbs and powdery crumbs. More so the breakfast cookies. I had to scrape the crumbs up with a spoon and eat them. The lunch cookies were larger broken pieces. But my biggest issue is that my sensor stopped working only after 4.5 days and they would not replace it with a new one. They told me that the sensor was optional. So if it was "optional" were they getting them for free? If so, why can't they give me another one? If they weren't free, clearly they would have rolled the charge into the cost of the testing and they should not be optional. They should stand behind their products. I'm still awaiting my results for the other tests, but I really only signed up for the sensor readings. Customer service is a joke. Fin, the AI assistance is immediate, however of no help, really. To get in touch with a human takes hours. HOURS! Complete waste of time and money for me, as I really wanted to do my own monitoring with the sensor.

15 août 2025
Avis spontané

Réponse de ZOE

Hi Lia,

Thank you for sharing your feedback with us on Trustpilot. We are really sorry to hear you’ve had a disappointing experience with ZOE. Please rest assured, we're here to help and we’d like to resolve your concerns as soon as possible.

To explore ways we can support you further, we kindly ask you that reach out to us at hello@joinzoe.com, with reference to your Trustpilot review, so our dedicated Voice of the Customer team can address your concerns directly.

We truly appreciate the time you've taken to share your experience with us, and we look forward to the opportunity to make things right.

Kindest regards,
Kourtney

Avis sur FedEx


Noté 1 sur 5 étoiles

Incompetent !!!

It's pretty bad when Lasership does better at getting my packages here when they say. Every single time Fedex is to deliver my package, they either change my estimated time from a 2 hour window to "by 8PM" or is an entire day late. I think companies should allow us to pick our shipper. I would never pick Fedex. I had to take off of work today as my delivery needs a signature. If I had a tighter time frame, I wouldn't have lost nearly $500 today!

29 mai 2025
Avis spontané

Avis sur LegitGrails


Noté 5 sur 5 étoiles

Impeccable service

While other places charge upwards of $120 LegitGrails work is impeccable at $45. They have no problem asking for 100 photos so that they come to the correct outcome. I've used them several times and they have never let me down.

13 mars 2025
Avis spontané

Réponse de LegitGrails

Hello Iia,

Thank you for your amazing feedback. We are thrilled to know that you had a great experience using our service.
We’re committed to providing thorough and accurate results at a fair price, and we’re glad to know that this has met your expectations.

If you ever need our assistance, please do not hesitate to reach out. We look forward to hearing from you again.


Best Regards,
LegitGrails Team.

Avis sur Redbubble


Noté 1 sur 5 étoiles

INCOMPETENT

I placed an order and did not receive it. I emailed customer service and got no response. I emailed again they said they will send out another order. It's been a month. Is it coming by donkey? They refuse to just give me a refund. I do not recommend this company

30 janvier 2025
Avis spontané

Avis sur JOHN JULIA

Avis sur FASHIONPHILE


Noté 3 sur 5 étoiles

The best in the biz

They do have the best inventory among competitors. I've purchased over 30 items with them and have been happy with all. They use a very stringent rating system. Everything is always better than expected. Customer service is decent, not the best, but decent. It takes days to receive an email back, if they respond at all, and I can never get anyone on the phone. I am happy to see that they udated their returns to 15 days after delivery.UPDATE: I finally went to a city that had a CHANEL boutique. What an experience. I was blown away that I could get a pair of CC captoe flats for nearly $700 less than what Fashionphile sells them for! I will never buy shoes from them again with that kind of mark up.

12 octobre 2024
Avis spontané

Réponse de FASHIONPHILE

Hello Lia,

Thank you so much for your thoughtful feedback and for being such a loyal customer! We're thrilled to hear that you've enjoyed our inventory and stringent rating system, and it means a lot to us that you’ve been happy with over 30 items purchased. We always strive to exceed expectations, and your trust in us and our items is greatly appreciated.

We’re sorry to hear about your concerns regarding response times and the return policy. Your insights are invaluable, and we’ll use them to improve our customer service responsiveness and evaluate how we can make our return policy more flexible for our customers’ needs.

Thank you for sharing your experience—we truly value your business and hope to continue serving you with the best luxury items and an improved overall experience. Please don’t hesitate to reach out to us at [844.619.8902] with any additional feedback. We’re here to help!

Avis sur SuperSmart USA


Noté 4 sur 5 étoiles

I have ordered a lot from this company

I have ordered a lot from this company. I'm not so sure that any of it has made a difference in my health or well being. I'm trying different things and seeing what works. I don't like that they only show 5 star reviews of many items on their site. If something has 8 reviews and it has a 4.3 rating, where are the reviews that don't give the supplement 5 stars? This leads me to think this company is shady. I may have to find another. UPDATE: I appreciate your response. Trust pilot shouldn't cherry pick the reviews. You should have some say in that. I have changed my rating to reflect your response

26 mai 2024
Avis spontané

Réponse de SuperSmart USA

Hello Lia,

Thank you for sharing your feedback and for your continued support. We appreciate your honesty and understand your concerns about the display of reviews on our website.

I would like to clarify that the reviews shown on our site are managed directly by Trustpilot. We do not have control over which reviews are displayed. Trustpilot ensures that the reviews are authentic and provides an unbiased platform for customer feedback. All reviews, regardless of the rating, are accessible through Trustpilot's platform, providing a transparent overview of customer experiences.

If you have any questions or need assistance in navigating through the reviews on Trustpilot, please let us know. We are here to help and ensure that you have all the information you need to make informed decisions about our products.

We value your trust and are committed to improving our services based on customer feedback like yours. Please feel free to reach out if you have any further concerns or need additional assistance.

Thank you once again for your feedback and understanding.

Best regards,

Customer Service Team, SuperSmart

Avis sur JOHN JULIA


Noté 5 sur 5 étoiles

Fantastic shopping experience

Fantastic shopping experience. I found a bag at half of what it retailed in the Untied States. I did have to pay a fee to get it through customs, but it was minimal. They have a huge selection of high end items and customer service was superb. This was my first purchase, but will not be my last.

1 avril 2024
Avis spontané

Réponse de JOHN JULIA

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a fantastic shopping experience with John Julia and found a beautiful bag at an incredible price.

We look forward to helping you find more amazing deals in the future.

Sincerely,
The John Julia Team

Avis sur Assured Asset Exchange


Noté 2 sur 5 étoiles

Though I've been happy with my…

Though I've been happy with my purchases, they don't give very good descriptions of many items and their photos are often horrible. I also pay a premium on shipping for the slowest shipping possible! For those reasons, I don't think I will buy from this auction house again.

15 mars 2024
Avis spontané

Avis sur quince.com


Noté 5 sur 5 étoiles

Where have they been all my life??!!

I have purchased everything for cashmere to sheets to jewelry from this company, and have been 100% satisfied every time. This is the first place I look when I need something. Customer service is also better than most. Highly recommend

2 février 2024
Avis spontané