Vi sparede 1500 på 6 dage i Prag på samme hotel i forhold til booking og hotels. Alt gik efter bogen og vi fik tildelt et stort værelse væk fra støj hvilket vi havde ønsket
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Trip.com formår rent faktisk at hjælpe én når flyselskaberne fejler og annullerer/ændrer ens flybillet. Min kæreste og jeg fik pludselig ændret vores billetter af Turkish Airlines så de var ubruel... Se mere
Virksomheden har svaret
MERCI A STEEVE GRACE A LUI JAI PU REGLER MON PROBLEME TRES PROFESSIONNEL ET JUSQU AU BOUT IL RAPPELER POUR MACCOMPAGNER AGENT TRES PERFORMENT ET RECOMANDE
Virksomheden har svaret
Vi bookede hotel via trip for første gang. Alt var super nemt, dog lidt svært ift. morgenmads valg, da nogle steder kun var 1 ud af 3 dage. Men da vi først løste denne mulighed, var det let. Indkvarte... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Trip.com
Skrevet af virksomheden
Trip.com is a rapidly growing international one-stop travel service provider, available in 24 languages across 39 countries and regions in 35 local currencies. Trip.com has an extensive hotel and flight network consisting of more than 1.7 million hotels in 220 countries and regions and over 2 million individual flight routes connecting more than 5,000 cities around the globe.
Trip.com's world-class 24/7 multilingual customer support, as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide.
Trip.com are committed to making sure our users
Our service-guarantee means that we’ve always got your back
There are multiple service channels for you to reach us easily
Get rewards when you book, and save on future trips
Trip.com
Skrevet af virksomheden
- Worldwide Coverage
- More than 1.7 million hotels and flights from over 600 airlines covering 3,400 airports in 220 countries and regions around the globe.
- Trusted Online Travel Leader
- 30 million authentic reviews
- Travel Worry Free
- One-stop multilingual service & effortless booking management
Kontaktoplysninger
Singapore
- trip.com
4,4
Fremragende
200 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Trip.com
Hello KUWLINDER/SINGH,
Thank you for leaving us this feedback. We are thrilled to know that you are satisfied with booking on this site. We strive every day to provide the best customer experience to our customers. We look forward to our next trip with you. Thank you for choosing us. Have a wonderful day!
Best regards,
Nancy
Trip.com
Passengerfriendly
11. september 2023
Besvarelse fra Trip.com
Dear JacobT,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a smooth booking process and that our user-friendly application provided you with various options to plan your desired travel or vacation. Your satisfaction is our top priority, and we will continue to strive to give you the best possible service. We look forward to serving you again soon.
Best regards,
Eugenia
Trip.com
Godt værelse når du kun har brug for…
Godt værelse når du kun har brug for overnatning i en weekend.
9. september 2023
Besvarelse fra Trip.com
Hi Lars Møller Nielsen,
Thank you for your positive feedback. We are happy to know that you like the hotel we bring to our customers through our application. Rest assured that we will continue to provide more and better deals and offers every time for our customers. Please keep using our application and look forward to seeing you on your next journey with us! Again, thank you!
Best regards,
Anne
Trip.com
Simples e facil de usar.
30. august 2023
Besvarelse fra Trip.com
Prezado Joao,
Obrigado por reservar um tempo para nos deixar esse comentário positivo, e seu feedback é muito apreciado. Fico feliz em saber que você teve uma experiência de reserva tranquila. Sua satisfação é um grande estímulo para continuarmos aprimorando nosso serviço. Nosso aplicativo de fácil utilização também ajudará a fornecer uma gama de opções que você pode selecionar para planejar a viagem ou as férias que deseja. Estamos ansiosos para embarcar em uma bela viagem com você em breve. Tenha um bom dia!
Com os melhores cumprimentos,
Laura
Trip.com
Nem at bruge…
Min oplevelse med at bruge Trip.com var rigtig fin. Det var nemt at finde rundt i og priserne var gode. Dejligt at have alle rejse-detaljer samlet et sted.
19. august 2023
Besvarelse fra Trip.com
Hej Anette Tougaard,
Tak fordi du gav os denne femstjernede anmeldelse. Bemærk venligst, at vi hver dag stræber efter at give den bedste kundeoplevelse til vores kunder. Din feedback motiverer os til at fortsætte vores bedste praksis og forbedre det, vi skal forbedre. Vi ser frem til vores næste rejse med dig. Tak fordi du valgte os. Hav en dejlig dag!
Bedste hilsner,
Catherine
Trip.com
Besvarelse fra Trip.com
Hallo Melike,
vielen Dank, dass Sie uns diese Fünf-Sterne-Bewertung hinterlassen haben. Bitte beachten Sie, dass wir uns jeden Tag bemühen, unseren Kundinnen und Kunden das beste Kundenerlebnis zu bieten. Ihr Feedback motiviert uns, unsere Arbeit fortzusetzen und zu verbessern, was wir verbessern müssen. Wir freuen uns auf Ihre nächste Reise mit uns. Danke, dass Sie sich für uns entschieden haben.
Mit freundlichen Grüßen,
Luca
Trip.com
HOLD JER VÆK FRA DEM!!
De giver ikke besked om indcheckning, og når der står "Online indcheckning er ikke øjeblikket tilgængelig", så kan man ikke gøre noget, da flyselskabet ikke samarbejder med Trip.com. I kommer til at betale ekstra for indcheckningen.
De kan endda fjerne jeres retur billetter uden grund.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Trip.com
Hi Helga Rosing,
Thanks for taking the time to explain the issue to us, and I hope we've resolved it for you. If you need any further assistance, please don't hesitate to contact us - we're always here to help. Have a great day!
Best regards,
Promino
Trip.com
Anbefales
Lækkert og rent værelse. God udsigt. Fantastisk morgenmad. Kommer gerne igen.
10. august 2023
Besvarelse fra Trip.com
Hi Theresa Jespersen,
Thank you so much for your lovely words. I am glad that the hotel you stayed at and how the staff treated you was up to your expectation. Kindly note that we always want to ensure our customer's satisfaction when booking a room with us. Please know that we intend to continue providing excellent service to all our customers by striving to improve every day. Please continue to use our website or app to find the best deals suitable for your needs. Thank you for your time! Have a wonderful day!
Best regards,
Jess
Trip.com
Rundhaug Gjestegard
Rundhaug Gjestegard
Stedet var det værste vi har oplevet. Meget nedslidt. Værten var direkte ubehøvlet, maden var ikke kvalitet, men prisen var meget høj. Vinen var en billig vin, hvor vi fik et lille glas til 150 kr. Stedet kan absolut ikke anbefales. Værelset var fint stort med toilet og bad på gangen. Toiletdøren var svær at åbne, da den trængte til renovering
20. juli 2023
Besvarelse fra Trip.com
Dear Mie Kirkbak,
Thank you for bringing this concern to our attention. We apologize for any inconvenience this has caused you. Kindly know that we will double-check the situation, and contact you directly for an update. We appreciate your patience and understanding in this matter. Thank you for choosing to book with us.
Best regards,
Andy
Trip.com
Besvarelse fra Trip.com
Beste Gitte Rossen,
Heel erg bedankt voor het achterlaten van zo'n waardevolle recensie en uw feedback wordt zeer op prijs gesteld. Ik ben blij om te horen dat je een geweldige vakantie hebt gehad met een goede prijs, we zullen onze klanten meer geweldige deals met een goede service en een concurrerende prijs blijven aanbieden. We kijken uit naar je volgende reis met ons voor nog een geweldige ervaring.
Met vriendelijke groeten,
Mavic
Trip.com
MERCI A STEEVE GRACE A LUI JAI PU…
MERCI A STEEVE GRACE A LUI JAI PU REGLER MON PROBLEME TRES PROFESSIONNEL ET JUSQU AU BOUT IL RAPPELER POUR MACCOMPAGNER AGENT TRES PERFORMENT ET RECOMANDE
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra Trip.com
Bonjour Marc,
Merci pour vos commentaires ! Je suis ravi d'apprendre que Steve vous a aidé à résoudre votre problème. Je vous remercie de reconnaître le travail acharné de nos collègues qui s'assurent que nous offrons la meilleure expérience possible à nos clients. Je ne manquerai pas de lui transmettre votre compliment.
Nous aimerions également reconnaître les efforts de nos employés. Je vous remercie d'avoir pris le temps de rédiger cet avis. Encore une fois, merci et bonne journée !
Cordialement,
Kaya
Trip.com
Alles ok ok ok
14. maj 2023
Besvarelse fra Trip.com
Hi ASIR COSKUN,
Thank you for leaving us this brilliant review. We are thrilled to know that you are satisfied with our smooth booking experience and that we were able to deliver a pleasant experience to you. Your feedback motivates us to continue our best practices and improve what we need to improve. Your time and effort in writing this review are appreciated. We look forward to our next trip with you. Thank you so much, and have a wonderful day!
Best regards,
Hao
Trip.com
Besvarelse fra Trip.com
Hi Vivi Pedersen,
Thank you for taking the time to leave us this positive comment. We are glad to know you are satisfied with our application. Our user-friendly application will also help provide a range of options you can select from to plan your desired travel or vacation. We are looking forward to your next journey with us for another fantastic experience.
Best regards,
Andy
Trip.com
Hassel free bookings
25. maj 2023
Besvarelse fra Trip.com
Hi Mr Niranjan Chandrawansa J M P. Thank you for taking the time to leave us this positive comment, and your feedback is much appreciated. We are glad to know you are satisfied with our application. Your satisfaction is a great boost for us to keep improving our service. Our user-friendly application will also help provide a range of options you can select from to plan your desired travel or vacation. We are looking forward to your next journey with us for another fantastic experience.
Fantastisk og Nemt
Vi bookede hotel via trip for første gang. Alt var super nemt, dog lidt svært ift. morgenmads valg, da nogle steder kun var 1 ud af 3 dage. Men da vi først løste denne mulighed, var det let. Indkvarteringen var ligeledes nem og intet at sætte en finger på. Vi booker gerne igen igennem trip.
11. maj 2023
Besvarelse fra Trip.com
Hi KA,
Thank you very much for taking your time to leave us positive feedback. It is our great pleasure to provide you with the best experience on our platform. We are glad to hear that you're satisfied with your stay. Please know that your satisfaction is a great boost for us to keep improving our service. Our user-friendly application will also help provide a range of options you can select from to plan your desired travel or vacation at your convenience. We look forward to your next trip with us. Thank you for choosing Trip.com. Have a wonderful day!
Best regards,
Kiki
Trip.com
Det var ikke det samme som på…
Det var ikke det samme som på billederne, der var ingen til at tage imod os. Vi kom til en lukket dør til Hotel Corella . Morgenmaden var ikke på hotellet vi blev vist rundt til en anden hvor vi kunne få en croissant jeg kan ikke ( det er ikke i orden når msn betaler ekstra for morgenmad jeg kan ikke anbefale dette sted .
10. maj 2023
Besvarelse fra Trip.com
Hi Line Daldorph,
Thank you for your feedback. I apologize for any unsatisfactory you received from us regarding your stay. Please be guided that this is not the service we want you to receive from our side. We are here to help you in any way possible. I've contacted you directly to get your booking details, and please make sure to provide your correct 11 digits Trip.com booking number for further assistance. Thank you so much for your kind understanding.
Best regards,
Frederic
Trip.com
Fin betjening op hotel og nul besvær…
Fin betjening op hotel og nul besvær med bestilling
30. april 2023
Besvarelse fra Trip.com
Hi Merete H. Johansen,
Thank you so much for your lovely words. I am glad that the hotel you stayed at and how the staff treated you was up to your expectation. Kindly note that we always want to ensure our customer's satisfaction when booking a room with us. Please know that we intend to continue providing excellent service to all our customers by striving to improve every day. Please continue to use our website or app to find the best deals suitable for your needs. Thank you for your time! Have a wonderful day!
Best regards,
Jess
Trip.com
Besvarelse fra Trip.com
Hi Kim Holm,
Thank you for your positive feedback. We are happy to know that you are satisfied with our services. Also, we will continue to provide more and better deals and offers every time for our customers. Please keep using our app and see you on your next journey with us! Again, thank you!
Best Regards,
Danin
Trip.com
Nemt og billigt
Nemt og billigt. Fin oplevelse med køb af billetter på Trip.com. Vil selv bruge dem igen.
22. december 2022
Uopfordret anmeldelse
Besvarelse fra Trip.com
Hello Simon,
Thank you for leaving us this four-star review. Please note that we are striving every day to provide the best customer experience to our customers. Your feedback motivates us to continue our best practices and improve what we need to improve. We look forward to our next trip with you. Thank you for choosing us. Have a lovely day!
Best regards,
Catherine
Trip.com
Fantastisk hyggeligt hostel.
Fantastisk hyggeligt hostel.
God service og søde smilende medarbejdere ❤️
⭐️⭐️⭐️⭐️⭐️
Kommer gerne igen🥰
14. december 2022
Besvarelse fra Trip.com
Hi Winnie Andersen,
Thank you for your feedback! I am happy to know that you are satisfied with your stay. We strive every day to provide the best customer experience, and I am happy that you get to experience the convenience that we want to offer to all of our customers. Rest assured that we will keep on improving our services and support. Again, thank you so much for your time and effort in writing this review. Have a great weekend!
Best regards,
Andy
Trip.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.