Amazon Reviews 

Fast delivery. More selections

Absolutely fed up of Amazon. Every time I order something there is a problem. Take last week for instance ordered a blind marked as out for delivery then parcel delayed couple of days later said delivered signed for. I had not got it, got in touch with amazon as days were passing by I explained I had not signed for it the signature was not mine courier must have signed it. I wanted refund, reply was no we have looked into it you wont be getting refund. A few hours later knock on my door old guy two roads away bought my parcel round it had been dumped in his porch without him knowing. Ordered a quest cooker next day delivery on friday,as going camping sunday , saturday its marked out for delivery then up pops your parcel delayed be with you in five days ???? As soon as this quest is returned and i get my refund am closing my account. Fed up of Amazon stating its a third party seller nothing to do with us. And all the prime films seem to be rent or purchase. They need to stop using evri and others like dx dhl. Its getting that way you find you are crossing your fingers parcel arrives at correct address or on time. My house is the bungalow yet parcels are left at a two story cottage. Dont these drivers know the difference, apparently not.

Amazon consistently delivers convenient shopping with fast shipping and reliable customer service, though product quality can vary based on individual third-party sellers.
​Fast and Reliable Delivery: Logistics and fulfillment are major strengths, especially for Prime members who benefit from reliable same-day or two-day delivery options.
​Extensive Product Variety: Customers have access to an unmatched catalog of products ranging from daily essentials to obscure specialty items.
​Hassle-Free Returns & Support: Customer service generally provides smooth, automated refund and return processes when orders go wrong or items arrive damaged.
​Seller Quality Discrepancies: Because the platform hosts millions of third-party vendors, users occasionally encounter counterfeit goods, misleading descriptions, or inconsistent item quality, making customer reviews crucial before buying.

I don’t know what’s going on with Amazon lately. My account keeps getting restricted and I’m unable to login. When I am able to login and purchase on it , my orders get cancelled and I’m required to prove that I own my debit card used during the purchase. Once I provided proof I’m still unable to get the account unrestricted. So I stopped using the platform overall.

Bought off of amazon but the company that supplied my goods for e bikes was called cyclife the experience itself with there aftercare service was seond to none
Above board service
Cyclife electric bike parts

Several months ago, the free standard delivery option disappeared from my profile, leaving me with only 1 delivery option: a "free" prime trial, which i dont want.

So amazon has lost several thousand pounds in revenue from me, because I used to order weekly.

I called twice about 6 weeks apart and was given a series of wildly conflicting answers that defy logic or common sense.

But the problem remains unresolved so I have to ask friends to place orders for delivery to my address and then refund them.

Utter madness.

I continue to write specific instructions for how I need my purchases delivered and over and over it is quite apparent the notes are just ignored. I am seriously considering canceling my prime membership.

I know this probably 1st world problems, but I am getting a little tired of receiving damaged products from Amazon, but I have to find the time to find a postal store to return it.
I think I need to start going back to old school and h ad to a shopping mall to get what I need.
Sorry Amazon, you used to be great, but if I have to spend time going somewhere to print a label, then repackage, then find a postal store, I should just hit a mall and pick it up myself. At least I know what I’m getting.

After I placed an order for an expensive coffee maker on Amazon, they stated it would be delivered same day by 10pm. At 10:30pm it still was delivered and there was nothing on the site that stated it would be delayed. The next morning I woke up at 6 am for work and looked out my window to the porch and there was nothing there. I went back online to see if there was any updates to the delivery, and to my surprise, It showed it was delivered at 5:30 am with a picture. which was my porch. I live in a quad circle drive. I reached out to everyone that was in the quad and no one saw anything. Repeated issues with the delivery service. Packages left in doorstep with full street view, stolen. Remind me why I pay for prime again? If I wanted the package in a few days I would have ordered one to be delivered in a few days.
No point trying to resolve the issues as the AI chat send you round im circles and customer service are just reading from a script they cannot deviate from to help even if they wanted to!
I placed a hold on my bank account for the rest of my balance due. I'm a 69 year old female and that loss is going to cut my groceries out this month. I spend quite a bit on Amazon and now it's not worth it to renew my membership as I can get almost the same price from Walmart.

Amazon prime video took your money and than block Your account not recomended !!!!!!! They
Block.you all the time even If i Have pay

I've had an Amazon Prime account for 10 years. Suddenly my account was closed and can't be re opened for some reason. Customer service is the worse. Very upset customer

Beware - at the start of a conversation with Amazon they ask if I object to the conversation being recorded - I did not object.
BUT when I asked for a copy of the conversation, in accordance with Data Protection Law, they refused to give me a copy of the conversation.

Order items track shipping and it arrived in my area on September 4th at 6am at the distribution center, it said it was going to be delivered later that day, but somehow "got delayed" now it says September 10th how does something get delayed 6 more days it's less than 5 miles away, it took 4 days to get to my area in the first place I used to receive packages with 3 days when I ordered now its 7 days, now 10 days... AMAZON has become the worst and there premium service keeps going up and up in price for less and less, this is getting ridiculous as hell... boycott AMAZON just the rich getting richer because of us and our laziness...

False advertisement. Saw wicked 2 movie bundle on sale for $15 and went to go buy it and it’s $30. Liars

Poor response from Customer Service when I closed my French account, it removed my UK Prime account without warning and with no offer to assist in rectifying the mistake.
Amazon have now responded with compensation- thank you.

Terrible customer service, Muslim delivery drivers that refuse to deliver alcohol, overall Amazon is going down the crapper.

Ordered off Amazon and never received my package even though they say it’s delivered can’t get hold of anyone English and been asking for a refund for a week still not had one I will use eBay they are better with deliveries Amazon are a joke

Order # ‫702-8638986-7154628
My package was delivered on time, but when I opened it, I found a small box with no item inside. I reported the issue immediately.

I then received an email stating that the number of refunds on my account exceeds expectations and is in violation of Amazon’s Conditions of Use, and that no refund would be issued. I am very confused by this decision because I have never requested or received a refund before.

I have ordered many items from Amazon in the past and have always had a positive experience, with no previous issues or refund requests. I also contacted Customer Service again to explain the situation, but after a day, I received the same response.

I find this situation extremely disappointing, especially since I am reporting an item that was missing from the package, not requesting a refund for an item I received.

Unfortunately, this experience has seriously damaged my trust in Amazon. Moving forward, I do not feel comfortable placing any more orders with Amazon unless this matter is properly reviewed and resolved.

Amazon's new AI customer service is absolutly horrible. I will never trade with them again.