KN

knowles

United Kingdom

Reviews

Review of Amazon


Rated 1 out of 5 stars

Absolutely fed up of Amazon

Absolutely fed up of Amazon. Every time I order something there is a problem. Take last week for instance ordered a blind marked as out for delivery then parcel delayed couple of days later said delivered signed for. I had not got it, got in touch with amazon as days were passing by I explained I had not signed for it the signature was not mine courier must have signed it. I wanted refund, reply was no we have looked into it you wont be getting refund. A few hours later knock on my door old guy two roads away bought my parcel round it had been dumped in his porch without him knowing. Ordered a quest cooker next day delivery on friday,as going camping sunday , saturday its marked out for delivery then up pops your parcel delayed be with you in five days ???? As soon as this quest is returned and i get my refund am closing my account. Fed up of Amazon stating its a third party seller nothing to do with us. And all the prime films seem to be rent or purchase. They need to stop using evri and others like dx dhl. Its getting that way you find you are crossing your fingers parcel arrives at correct address or on time. My house is the bungalow yet parcels are left at a two story cottage. Dont these drivers know the difference, apparently not.

September 6, 2026
Unprompted review

Review of Dunelm


Rated 2 out of 5 stars

Using DHL this company has 1.9 stars

Using DHL this company has 1.9 stars. Rug delivered day late. Returning rug poor quality. DHL pick up today told by Dunelm on chat just wrap rug up delivery driver will provide label, then I read an email sent earlier today heres the label for return print it off and attach it ????? Well let me say not every one has a printer make your mind up. Update. Did not like the quality of the rug for £299 so it was returned 17th August now 26th August no email no confirmation its received went on chat and was told its not processed and inspected yet wait ten working days they will email once inspected then refund up to 7 days. Meanwhile I am without a rug as they have got my money.

August 17, 2026
Unprompted review

Review of SlimFast UK


Rated 1 out of 5 stars

What have Slimfast done to this product…

What have Slimfast done to this product why carnt they leave well alone. Used Slimfast alot over the years fresh strawberry taste. Had a break and bought some from the supermarket yesterday. Had a drink this morning the taste was certainly not strawberry hardly a taste at all now have a headache, the assistant in the supermarket said slimfast gave her headache. Why mess about with something that worked fine before just leave it be. Anyway its gone in the bin wont be buying again.

August 8, 2026
Unprompted review

Review of DHL


Rated 1 out of 5 stars

Always late

Always late. 4th August received message dhl informing me of delayed parcel due on the 6th August. Now I put in my tracking number in on their site it says no tracking number recognised??? They dont deserve custom goodness knows when I will receive my parcel on the message two days ago it said delayed until next working day.

August 6, 2026
Unprompted review

Review of Dunelm


Rated 1 out of 5 stars

Ordered a rug £299 should have arrived…

Ordered a rug £299 should have arrived today. Tracking number not recognised on dhl courier site on my account states out of stock. Contacted Dunelm on chat I was told give it a few more days ???? Courier has got the rug. So why use dhl an incompetent company use dpd who are reliable. If rug does not turn up it is a 28 day wait for refund funny how it came straight out of my account when I ordered it. So £299 tied up until refund lord knows where it is.

August 6, 2026
Unprompted review

Review of Mapei

Review of Weird Fish


Rated 1 out of 5 stars

Takes for ever to despatch its very…

Takes for ever to despatch its very slow. Found the item of poor quality and took weeks to receive refund. Would not use again.

July 2, 2026
Unprompted review

Reply from Weird Fish

Thank you for your feedback - we apologise there was an issue on this occasion

Review of The Co-op


Rated 1 out of 5 stars

Co op badly managed

Co op S80 Whitwell. Get your act together. Day ten fridges still down no milk no dog food no large uncut bread. You have put self serv in and no where to put your bag to load up. Been in no staff servicing counter so left stuff went elsewhere. The offers are ridiculous buy five items and there is always two items missing from the offer. The only supermarket in the village. So Tescos or Morrisons if you are reading this get yourselves down here and give them competition. Large new estates being built around the village. Village has two corner shops.

July 1, 2026
Unprompted review

Review of Atlas For Men UK


Rated 1 out of 5 stars

Disappointing

I have been a regular customer now for a few years with Atlas. Sometimes they have some good reductions. How ever I returned a pair of chinos that were hipsters I like high waist. I have spent a fair amount with Atlas but not any more I will close my account. Item sent back 2nd June now 28th June still no refund. You have to go online into your account to dig out enquiry form and queries seem automated. They have stated item returned 9 june but refund not processed and wait until 4 july. Not good enough you have now lost a customer. Which am sure you wont be bothered about but makes me feel better. Please refund the £14.99 paid £17.99 but have to pay for return. 30 days to refund too long and no updates on my account since last communication. Update..35 days and still waiting for refund. Now July 8th now having to write to ceo Mark Delamarre . Atlas main office in France.

June 2, 2026
Unprompted review

Reply from Atlas For Men UK

Dear Customer,

Thank you for leaving us 1 star.

Sorry to hear that you have not had a response.

As a company we allow 21 days for returns to process, with 5 -7 working days for exchanges to process, and 3 - 5 working days for refunds.

We do appreciate that our returns processing time, can take a little longer than some companies.

We are currently looking into improving this service, so you can see where your returns parcel is located within our system.

Apologies for any inconvenience caused to you.

Kind Regards,

Lolly @ AFM Team

Review of Scotch Whisky World


Rated 1 out of 5 stars

I can say that in all honesty this is…

I can say that in all honesty this is the worst whiskey I have ever tasted i can only compare it to a taste of burnt leather. Does not have a hint of tasting like whiskey. Poured it down the sink. It must be a kin to marmite you love it or hate it.

June 14, 2026
Unprompted review

Review of e-Surgery & EVARO


Rated 5 out of 5 stars

Straight forward easy purchase

Straight forward easy purchase. Fast delivery thank fully I showed improvement on the third day just in time for my holiday. Thank you.

April 20, 2026

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that your purchase was easy and delivery was fast! We're so glad you experienced improvement just in time for your holiday. Thank you for your positive feedback.

Kind regards,

Tara
The e-Surgery Team

Review of Evri


Rated 1 out of 5 stars

Evri had my parcel for days always…

Evri had my parcel for days always delayed. And why has my regular deliverer only doing half a round in my village so i get foreigners who carnt even understand roads and numbers.

December 25, 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of Evri


Rated 1 out of 5 stars

What is happening with Evri lately

What is happening with Evri lately. Parcels damaged parcels late parcels missing. And what has happened to our regular delivery person she was so efficient when delivering parcels, hold on to your good delivery persons. Still waiting for a delivery which should arrive today no updates no out for delivery notice get yourselves sorted Evri stop employing any tom Richard and Harry this includes parcel sorters in the warehouse. You wont last long, do better.

October 21, 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Handsome Dans


Rated 1 out of 5 stars

9 days to arrive and what a load of…

9 days to arrive and what a load of rubbish. Item nothing like the pic. Poor quality thin material and the sleeves were far far too short. Why oh why did I not read reviews first, lesson learnt. Do not buy from this company.

November 1, 2025
Unprompted review

Review of Matalan


Rated 1 out of 5 stars

Have nt used Matalan in quite a while…

Have nt used Matalan in quite a while as one time I ordered two pairs of jeggings same size but they sent two different sizes so i had to send the wrong sized one back at my expense as they would not reimburse me. Anyhow thought I would give them another try, I ordered jeans but they did not have enough stretch in them. Returned them a week ago not marked as returned on my account, received no refund, contacted customer service had to send copy of receipt. Would I use Matalan again. No NEVER NEVER NEVER. Cost me £7.67 in postage for a £22 pair of jeans and now having to faff about trying to get my refund. Stay clear go in their shop dont order online.

October 18, 2025

Reply from Matalan

Hi, Thanks for leaving this review, We are really sorry to hear this. If you could contact us via your online account on Matalan website with full order details we can look into this further. Thanks Matalan

Review of The Range


Rated 1 out of 5 stars

I looked on the website and checked…

I looked on the website and checked they had the paint I was looking for at Dukeries Store Sheffield. It said 4 in stock,so drove all the way there only to find the paint was no where to be seen. None on the shelves. So I left how ever later that day I checked they had the wallpaper in stock it said 6 rolls. Travelled again only to find there was nt any. Not only this on another occasion I bought sponge paint roller and other items. The paint roller was on a shelf with £1. When I got home I checked receipt it was marked up at £3.95. Also saw one or two items I was interested in but no price tag. Will I go back, no I will stick to ordering online.

July 25, 2025
Unprompted review

Review of Hoover UK


Rated 1 out of 5 stars

Just bought hoover ev breeze upright…

Just bought hoover ev breeze upright hoover from Argos. On the instructions there should be a short hose so the long hose can be stored elsewhere. There is no short hose if you want the short hose you can purchase for £25 on ebay and amazon. What a con. Even on youtube presentations there are short hoses which show you how to attach it. Carnt get hold of Hoover which apparently is Candy. No short hose I suggest Hoover change the instruction leaflet and update it if they are not providing the full item.
I don't know why Jackie emailed me for my address ten days ago. And still waiting for a response in October.

July 15, 2025
Unprompted review

Reply from Hoover UK

Good morning
Thank you for your review, we are sorry to hear you are unable to reach our customer service team. If you would be kind enough to send us your name and address details to social.media@hoovercandy.com we will look into this matter further and be in touch.
Kind regards
Jackie
The Hoover Team

Review of Atlas For Men UK


Rated 5 out of 5 stars

Great items value for money when sales…

Great items value for money when sales are on

May 5, 2025

Reply from Atlas For Men UK

Dear Customer,
We're delighted to hear that you were pleased with our bargain pricing! Thank you for taking a moment to share your feedback.
Best regards, Aude@Atlasformen

Review of Big Fish Clothing


Rated 2 out of 5 stars

Bought a Ben Sherman t shirt

Bought a Ben Sherman t shirt. Its very poor quality thin and the neck is slack. Not like the quality I expect from Ben Sherman. Also do not like the sign in to your account its not just a case of using email and password they send you a code to your email. Its a shop not houses of parliament I m trying to get into. So no I would not recommend this company.

April 24, 2025
Unprompted review

Review of The Family Chemist / Trusted Online Pharmacy


Rated 1 out of 5 stars

I have a bladder infection and as most…

I have a bladder infection and as most people know trying to get through to a doctors is nigh on impossible so thought I would give these a try. They took too long to process order I ended up going into the doctors my self and got the treatment I needed. Would nt use again. Awaiting refund.

April 3, 2025
Unprompted review

Reply from The Family Chemist / Trusted Online Pharmacy

Good afternoon, Thank you for sharing your feedback.

We’re sorry to hear that you were unable to receive your medication in time for your bladder infection. We understand how important it is to get the right treatment quickly. Please note that you chose standard delivery, which can take up to 3 days. If you require urgent medication in the future, we do offer a next-day delivery option to ensure faster processing and delivery.

We believe the issue has now been resolved, and we sincerely apologize for any inconvenience this may have caused.

Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best Wishes, The Family Chemist Team.