Myhairandbeauty.co.uk Reviews 

137
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the straightforward ordering process and the efficiency of the delivery service. Many people also find the products to be of good quality, accurately matching descriptions, and often available at competitive prices. Reviewers appreciate receiving their items promptly and in good condition. However, some customers also noted significant issues with refunds, with several reporting difficulties in getting their money back for unreceived or incorrect items. Others experienced problems with delivery, including long delays, packages not arriving, or items being returned to the sender. Additionally, some reviewers received wrong, damaged, or expired products. A few were surprised by unexpected import taxes or customs fees upon delivery.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast and efficient... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Price

People report ambiguous experiences with price, with many customers finding prices fair, decent, and even... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

**EDIT** received a refund, Thank you, shouldn't take multiple times to contact customer service and leave a negative review on here before customer service then reach out to resolve the issue.... See more

Company replied

Rated 3 out of 5 stars

Wrong product sent. Not the same product as in the picture on the website. Very disappointed. Had the hassle then of returning it from a postoffice. Postage charge was not refunded even though the m... See more

Company replied

Rated 3 out of 5 stars

The delivery took a long time which is understandable because it’s from the united kingdom but still, but all in all I’m happy to have the product now.

Rated 3 out of 5 stars

It was good but had 16 Euros toll tax which I had to pay on the delivery day when my Paket arrived. Should Mention that on the Website.


Company details

  1. Beauty Product Supplier

Written by the company

At myhairandbeauty.co.uk we specialise in selling professional salon hair and beauty products at affordable prices. Choose online from the comfort of your own home and let us do the rest, with delivery to your home usually with a few days. That right, professional salon hair and beauty products, online, from the comfort of your own home or workplace and delivered within a few days, that's the beauty of myhairandbeauty.co.uk


Contact info

3.5

Average

TrustScore 3.5 out of 5

137 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 48 hours

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3.5

All reviews

(137)

72 reviews in the last 12 months

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Rated 1 out of 5 stars

Scamed by Myhairandbeauty.org.uk

I have been Scam by myhairandbeauty.co.uk
On 11. July 2026 i baught an WAHL Power Pik 3000 hairdryer for 25,95€ and paid 6,95€ for shipping ( 3-7 days delivery). On 17 July 2026 i received a message from their customercare a notification about a cancel of an order with a strange order number i have nothing to do with. I wrote to them that i received that mail in error. The same day evening, i received an other mail that refund is on the process since i've cancel my order. First of all i did not cancel my order. In sted of receive my package, it an e-mail for refund i've received. Not only that they notified me that they will refund 25.95€. This means they keep my 6.95€ i paid for shipment. It seem like is this busness is all about, the product they show online are not exist but just to attract people to be scammed. I don't get this, they cancel my order and then myhairandbeauty.co.uk mean they are in right to retain shipment fees.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my package

I have not received my package. Doesn’t seem to have reached the courier company (EVRI) yet. If there’s no positive activity in the next couple of days, I’ll be looking for a refund.

June 24, 2026
Rated 1 out of 5 stars

Delivery problems

I ordered a shampoo on 3rd May. After two weeks, I contacted customer service because my parcel was nowhere to be found. I was told that delivery could take up to 18 working days, excluding weekends. When I contacted them again on 7th June, I finally received a refund. Very disappointing service.

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service & delivery company

Poor customer service and choice or courier
This was to be delivered to my work address in which we are open until 9pm at night, our usual evri driver was on holiday so we had a temp.

For whatever reason this driver took a photo of the door of the open business, then sent this parcel and several others back to sender for no reason.

I get in contact with customer services, not only are they not going to refund my original postage charge, but if I want my order, i would need to repay postage.

Non of this is my fault, this has all been caused by a terrible delivery driver, doing a card chargeback as not received items, nor should I take the financial hit due to them using a sub-par delivery company

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered and cancelled...no refund

Ordered and cancelled later my products due to extra taxes for delivery in The Netherlands. After several emails I still didn't receive my refund, although they told me to check my creditcard. No refund and they didn't send a creditnote after several questions by email.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

No problems with the seller hair and…

No problems with the seller hair and beauty. Product arrived well packaged and was dispatched promptly. The price is fair so thank you Hairandbeauty. I am based in Italy and it was impossible to track the item once it had left the UK, which complicated delivery arrangements as there were (thanks to the wisdom of Bexit) a €9 supplementary customs and postage charge. Since Brexit these charges are normal and out of the retailers control. Still 5* to Hairandbeauty, thank you.

March 25, 2026

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