Poor customer service and choice or courier
This was to be delivered to my work address in which we are open until 9pm at night, our usual evri driver was on holiday so we had a temp.

For whatever reason this driver took a photo of the door of the open business, then sent this parcel and several others back to sender for no reason.

I get in contact with customer services, not only are they not going to refund my original postage charge, but if I want my order, i would need to repay postage.

Non of this is my fault, this has all been caused by a terrible delivery driver, doing a card chargeback as not received items, nor should I take the financial hit due to them using a sub-par delivery company