Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
Company replied
Quick response and the product works well and very good value. The type of license required Office to be unistalled before the new product could be installed, but worked out OK.
Company replied
I would like the price of the cost of payment with the credit card to be included along with the cost of the item that is going to be purchased and not the purchase confirmation step. For the rest,... See more
Company replied
Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and easy
July 20, 2026
Reply from livecards.net
Dear PM Faut,
Thanks for the great 5-star review! We work hard to keep service fast and simple, so we're happy to hear it went smoothly.
Thanks for choosing us, and have a wonderful day!
Regards,
Nico
Reply from livecards.net
Dear Fredrik,
Thank you for the 5-star rating! We’re glad to hear everything went smoothly with your order. We appreciate your support and hope to see you again soon!
Have a great day!
Best regards,
Arthur
Not a perfect experience.
I bought a ms office 24 for 3 computers. I got one license key. It seems that the same key is valid for all those three. But there was no info that the same key can be used several times, the installation file was difficult to find. MobilePay payment failed, but was still succeeded. So quite a mess as overal.
July 21, 2026
Reply from livecards.net
Hello Petri,
We would like to clarify that the Office 2024 (3 Activations) license consists of a single product key that can be redeemed across three separate PC's
To view your key and access the setup steps:
Open the delivery email you received from us and click the provided link.
If you are using a mobile phone, please scroll down and tap "Download / Unlock" to reveal your key.
The step-by-step activation instructions are located directly underneath the revealed key.
Could you please let us know which part of the instructions you are having trouble with? We have also sent you a follow-up email so we can assist you directly.
UPDATE: Thank you for updating your review. Please do not hesitate to contact us if you still need help.
Have a good day!
Best regards,
Gray
This is a scam. Sold expired voucher.
They are lying in their reply below, just like that - publiclly.
This is a scam. I bought telegram gift card. The seller sold an expired card. I then raised a dispute. The platform closed the dispute without any resolution or reply.
Essentially money was stolen from me and the platform is ok with it and even removed my bad feedback about the seller.
100% scam.
July 16, 2026
Unprompted review
Reply from livecards.net
Dear Steve,
Thank you for bringing this matter to our attention. We understand your frustration regarding your recent order, and we welcome the opportunity to clarify our position.
Our company operates with complete integrity, and we firmly reject any allegations of fraudulent practice. We do not retain funds for unfulfilled orders or intentionally supply invalid products. All gift cards and digital vouchers sold directly on our website are intended to be active and fully valid upon delivery.
In cases where a code fails or indicates an issue during redemption, our support team is required to investigate with the supplier to ensure a proper resolution. Dispute tickets are typically closed only when essential verification details are not provided or when a case times out due to inactivity. Furthermore, reviews are only moderated if they violate platform policies, never to suppress honest customer feedback.
We remain fully committed to resolving this for you. Please contact our support team at support@supportprofessionals.net with your Order ID and a screenshot of the redemption error message. Once received, we will thoroughly re-examine your case and work toward a resolution.
Sincerely,
Bianca
Customer Support
Reply from livecards.net
Dear Abbu Anweri,
We love hearing feedback like this! Thank you for choosing us and for taking the time to drop a 5-star review. We take great pride in delivering reliable service that works seamlessly right out of the box, so it’s wonderful to know we hit the mark for you. If you ever need anything else, we’re always here to help. Thanks again for your support!
Regards,
Nico
Bought my Guild Wars 2 gems
Bought my Guild Wars 2 gems from Livecards. First time using them so was a little apprehensive. The only minor issue was that the transaction to delivery via email took around 30 mins, but the codes worked fine. Would recommend for value for money.
July 20, 2026
Reply from livecards.net
Hi Morris,
Thank you so much for giving us a try and for taking the time to share your feedback!
We completely understand being cautious on your first order. For first-time purchases, our system sometimes runs brief safety checks, which can add a few extra minutes to the delivery time. The great news is that future orders are usually much faster!
We’re glad to hear the codes worked perfectly and that you got great value for your gems. Enjoy code, and we look forward to serving you again soon!
Best regards,
Nico
Reply from livecards.net
Hi C.B. van Beek,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you found the process quick, affordable, and easy to use. Providing a smooth, reliable experience is always our top goal. Enjoy your purchase, and we hope to see you again soon!
Kind regards,
Arthur
Reply from livecards.net
Hello Henk,
We really appreciate your great review! Offering competitive prices and getting your order to you quickly is always our top priority, so it’s awesome to know we hit the mark for you. Have fun, and feel free to reach out if you ever need anything else!
Best regards,
Arthur
Reply from livecards.net
Dear Alex,
Thanks for the great feedback! Really glad everything went smoothly with your Xbox voucher. Enjoy!
Have a great day!
Best regards,
Arthur
Fast and smooth
July 18, 2026
Reply from livecards.net
Hi Ad Van Kessel,
Thank you for the awesome review! We're so glad everything went perfectly from start to finish. Let us know if you ever need anything else!
Have a great day!
Best regards,
Arthur
win 10 codes recycled and wont…
win 10 codes recycled and wont activate, never replied to my complaint, not to be trusted
July 15, 2026
Reply from livecards.net
Dear Customer,
Thank you for your feedback. We take all customer concerns seriously and would like to clarify the details of your order.
Upon checking your transaction, we verified that you were provided with a brand-new, valid, and active key sourced directly from our authorized distributors. We do not sell recycled or used codes.
Regarding your mention of a complaint, we thoroughly searched our support databases under your registered purchase email and found no record of any email, chat, or contact form submission from you. Our support team responds to all inquiries promptly, and we would never leave a customer's message unanswered had it reached our queue.
We have just sent a direct message to your registered email address to establish contact. Please reply directly to that email so we can look into your activation setup and help you resolve this immediately.
Alternatively, you can reach out to our dedicated support team directly at support@supportprofessionals.net. We are more than happy to assist you and await your response.
Best regards,
Bianca
Customer Support Team
Scam?
They take your money. I bought some Xbox gift cards and was treated as a criminal. Supplied all info selfie, copy passport, all personal data, telephone, date of birth and intended use (just buying Xbox console from Microsoft) and still they are taking much time for what? When my patience was finally over I cancelled my order but they are charging you a fee for the refund! Why? Ideal/Wero merchants never charge you for the return transaction. Be warned and I even doubt they had the giftcards they sold me in their possesion. Probably another chinese scam. Their bank account DE75 2022 0800 0000 0191 90 gives a shitload of scam associations when you google it and also Nigerian crime affiliations. I would advise not to do business with Livecards.net until I report a conclusion of my troubles with them !
Addition in reply to reply Livecards.net: I filly support KYC procedures but sending met adfer filling in all questions the same questions and additional ones is irritating. Lasted most of the afternoon and when I cancelled my order as it too much time you refused me a full refund and hargwd me with a transaction fee which I refused. So please refund me right away not within 48-96 hours that is too long without proper reason!
Order nr. 2685-4999572!
July 14, 2026
Unprompted review
Reply from livecards.net
Dear Customer,
Please accept our apologies for the inconvenience you have experienced.
To clarify, identity or order verification is a standard procedure within our system. This process is triggered based on the specific products purchased or the total order value.
We would like to look into this for you immediately; however, your feedback does not include any account details. Could you please provide your order number or the email address associated with the purchase? Once we have this information, we will investigate the matter and provide an update.
We appreciate your cooperation and look forward to resolving this for you quickly.
Best regards,
Gray
The delivery is super fast and and they…
The delivery is super fast and and they exactly what you ordered for.
Keep up the good work 🫡🙏🤝
July 10, 2026
Reply from livecards.net
Dear Ayitse John,
Thank you so much for the 5-star review! We are glad to hear that your order arrived super fast and exactly as expected. We really appreciate your kind words and support—we will definitely keep up the good work for you!
Enjoy your purchase, and we look forward to serving you again soon! 🤝
Have a good day!
Best regards,
Arthur
Reply from livecards.net
Dear ML,
Thank you so much for the 5-star review! We are glad to hear that you were pleased with our fast delivery and competitive prices. Your satisfaction is our priority, and we hope to serve you again soon!
Have a good day!
Regards,
Arthur
Reply from livecards.net
Hej Bjørn Aage Stolpestad,
Tak for din 5-stjernede anmeldelse! Det glæder os at høre, at du var tilfreds med vores konkurrencedygtige priser, hurtige levering og hjælpsomme kundeservice.
Giv os endelig besked, hvis du har brug for noget andet til dit kontor!
Med venlig hilsen,
Nico
Reply from livecards.net
Hi Safir,
Thank you for the review! We are glad to hear that you got exactly what you expected and had a smooth experience. We appreciate your business and hope to see you again soon!
Have a good day!
Best regards,
Arthur
Nowhere did it say i couldnt use the…
Nowhere did it say i couldnt use the codes becsue it was in euro, which i cant use because my currency is NOT euro. Scammed
July 4, 2026
Reply from livecards.net
Hi Customer,
We are very sorry for the confusion regarding the currency compatibility of your code.
Because digital codes are strictly locked to specific regions by the platform providers, they can only be redeemed on accounts that match that currency. We always list these specific region and currency requirements directly on our product descriptions to help prevent these issues.
We want to make this right. We have just sent a follow-up email to your inbox with a solution to resolve this for you. Please check your email, or feel free to reply directly to us if you need further assistance.
Best regards,
Nico
Terrible support
Terrible support. Had to wait for over twelve hours for the codes to clear. Highly recommend to keep away from Livecards!!.
July 10, 2026
Unprompted review
Reply from livecards.net
Hi Peter Cremona,
We sincerely apologize for the 12-hour delay you experienced while waiting for your codes to clear. This is definitely not the standard of service we aim to provide.
Sometimes, security checks or high order volumes can cause unexpected processing delays. We would love to look into this specific issue for you to ensure it doesn’t happen again. Please reach out to us directly with your order details so we can investigate.
Best regards,
Nico
I bought Windows 10 software
I bought Windows 10 software here and it all worked out very well even with my no so great computer skills. Online help was very prompt. I would certainly recommend this company
July 7, 2026
Unprompted review
Reply from livecards.net
Hi Derek,
Thank you so much for taking the time to share your experience! We are incredibly happy to hear that everything went smoothly with your Windows 10 purchase, even if you don't consider yourself tech-savvy.
Our support team is always here to help make things as easy and straightforward as possible, so it's wonderful to know their prompt assistance made a difference for you.
We truly appreciate your recommendation and your trust in us!
Kind regards,
Arthur
The most trusted and always helpful…
The most trusted and always helpful service
July 1, 2026
Unprompted review
Reply from livecards.net
Dear Hamiit Qliji Berai,
We love hearing this! Thank you for trusting our team. Providing helpful service is always our top priority.
Regards,
Nico
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.