Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more
Company replied
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Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more
Company replied
The corridor cabinet I ordered arrived very fast. Ordered Thursday night and it arrived on Monday noon already. The product looks nice and seems really good quality considering the price I paid. One... See more
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I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation. Super good service, fast delivery- only took 2 days,... See more
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An amazing bathroom cabinet. Great materials, beautiful design, and incredibly easy to assemble. I can’t stop thinking about how much it has transformed my ugly bathroom into a space I actually enjoy... See more
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Reply from Ok Living
Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels when returning. Avoid in a wide circle.
Reply from Ok Living
I bought 2 mattresses, and they didn't fit unfortunately. So now I am using my 30 days return right. BUT... The return labels you sent me are not working, so they won't receive my return package at the parcel shop to send it back. The QR code you made, is not working. Therefore you suggested to arrange a collection of my return, I've been waiting 5 days and you keep telling me to wait longer for the driver to arrive. And five different people are answering my emails from your customer service, so I'm honestly quite confused. I think it is weird to write that you as customer get 30 days right of return, and then having such issues with returning them.
Reply from Ok Living
I liked that the delivery was quick and free. The instructions to assemble were fine too. I am happy to find exactly the size I was looking for to fit nicely in my window. The only problem I have is the quality of the product. It won't last long. The drawers are essentially made of cardboard covered with cloth, not real wood. Only the front facade is wooden board which is not finished very well so it does look cheap.
Reply from Ok Living
Easy purchase and super quick delivery. Nice product overall, but not five stars in quality. However price and quality matched very well.
Reply from Ok Living
I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation.
Super good service, fast delivery- only took 2 days, and I ordered a child bed with drawers and madras.
And last of it, very fine products to a good price!
5 out of 5, will definitely recommend! And will bye from them again!
Reply from Ok Living
I unfortunately ordered the wrong item. But my package arrived very quickly. And they responded to my email very quickly to return it. Costumer service are very responsible and care about the customer.its very good company.
Thank you 🙏
Reply from Ok Living
It was broken I even have a picture I feel like I put my money in trash the table was broken but the miror was fine
Reply from Ok Living
I am disappointed because I ordered a make up table for my daughter and I didn’t get all the parts , like from the pictures and from the description . When I asked about the shelves from the left and right side, they said they were not included.
Quality is good, but you don’t get what you ordered.
I will attach some pictures also!
Reply from Ok Living
The package never arrived. Will get a refund but this is disappointing. The customerservice is reachable and helpful though.
Reply from Ok Living
Incorrect attitude towards the customer: First: The order was late, not from the courier. Second: The kitchen buffet was not fully assembled. Some parts are missing - back of the cabinet, bottom of the drawer. Since 20.5 I made a complaint online and I am still waiting for a response from the company. I do not recommend it to you, difficult feedback and communication.
Reply from Ok Living
I ordered a coffee table from Ok living, and it arrived 4 days later. I am obsessed with it, and it was very easy to assemble👍🏽 10/10
Reply from Ok Living
nice product. The service was also nice. There was a delay, but when asked their custom service responded very nicely!
Reply from Ok Living
Long waiting time and when i have received at the end i have received only one package and still now waiting for the another one and i dont know either when it will come.its very annoying
Reply from Ok Living
I bought a house bed for my daughter and when I was about to assemble it I discovered there was a manufacturing defect and I was sent a new one and was allowed to keep the old one (great service) if there wasn't a defect on it too.... well, I managed to assemble the bed as I was able to take some parts from the first bed, so if you want a whole bed from there, I would probably recommend buying 2 pieces.🤦🏽♀️
Reply from Ok Living
Very good quality, and very fast delivery. I will buy from you again for sure
Reply from Ok Living
Reply from Ok Living
Very nice, and the pictures represent the product accurately.
The only reason I’m giving 4 instead of 5 stars is that I expected a bit more solid wood construction. It’s quite lightweight, but still looks great and I’m very happy with it overall
Reply from Ok Living
Reply from Ok Living
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