Ok Living Reviews 

1,361
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more

Company replied

Rated 4 out of 5 stars

The corridor cabinet I ordered arrived very fast. Ordered Thursday night and it arrived on Monday noon already. The product looks nice and seems really good quality considering the price I paid. One... See more

Company replied

Rated 5 out of 5 stars

I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation. Super good service, fast delivery- only took 2 days,... See more

Company replied

Rated 5 out of 5 stars

An amazing bathroom cabinet. Great materials, beautiful design, and incredibly easy to assemble. I can’t stop thinking about how much it has transformed my ugly bathroom into a space I actually enjoy... See more

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4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

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(1,361)

446 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good product of fine quality

Very good product of fine quality. Quick delivery

August 6, 2026
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Reply from Ok Living

Thank you so much for your great review! We're really glad you're satisfied with the quality of the product and the fast delivery.

Best regards,
Jonas

Rated 1 out of 5 stars

Never had a worse experience

Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels when returning. Avoid in a wide circle.

August 1, 2026
Unprompted review
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Reply from Ok Living

Nous sommes désolés que votre commande soit arrivée incomplète et que des problèmes soient survenus lors de la livraison complémentaire et du retour. Nous prenons votre retour très au sérieux.

Cordialement,
Jonas

Rated 1 out of 5 stars

Customer service at its lowest! And don't expect to get your goods returned

I bought 2 mattresses, and they didn't fit unfortunately. So now I am using my 30 days return right. BUT... The return labels you sent me are not working, so they won't receive my return package at the parcel shop to send it back. The QR code you made, is not working. Therefore you suggested to arrange a collection of my return, I've been waiting 5 days and you keep telling me to wait longer for the driver to arrive. And five different people are answering my emails from your customer service, so I'm honestly quite confused. I think it is weird to write that you as customer get 30 days right of return, and then having such issues with returning them.

July 27, 2026
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Reply from Ok Living

We are sorry that the return process has been so complicated and that you have been put off repeatedly. Naturally, dealing with multiple contacts shouldn't make resolving the issue any more difficult, either.

Best regards,
Sabine

Rated 3 out of 5 stars

Cheap, Quick, Convenient but not the Best Quality

I liked that the delivery was quick and free. The instructions to assemble were fine too. I am happy to find exactly the size I was looking for to fit nicely in my window. The only problem I have is the quality of the product. It won't last long. The drawers are essentially made of cardboard covered with cloth, not real wood. Only the front facade is wooden board which is not finished very well so it does look cheap.

August 3, 2026
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Reply from Ok Living

It’s great to hear that you are happy with the delivery, size, and assembly. It’s a shame the material quality didn’t quite meet your expectations—we’ll certainly take your feedback on board.

Best regards,
Sabine

Rated 4 out of 5 stars

Easy purchase and super quick delivery

Easy purchase and super quick delivery. Nice product overall, but not five stars in quality. However price and quality matched very well.

August 3, 2026
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Reply from Ok Living

Thank you for your feedback! It’s great to hear that the purchase and delivery went smoothly and that you are happy with the value for money.

Best regards,
Sabine

Rated 5 out of 5 stars

5 out of 5!

I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation.
Super good service, fast delivery- only took 2 days, and I ordered a child bed with drawers and madras.
And last of it, very fine products to a good price!

5 out of 5, will definitely recommend! And will bye from them again!

July 21, 2026
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Reply from Ok Living

Thank you very much for your wonderful review! We are delighted that you are satisfied with our service, especially the quick and friendly support when resolving the delivery issue. It is great to hear that your child bed set arrived quickly and that you are happy with the quality and price.

Thank you for your recommendation – we look forward to welcoming you back for your next order!

Kind regards
Lisa

Rated 5 out of 5 stars

I unfortunately ordered the wrong item

I unfortunately ordered the wrong item. But my package arrived very quickly. And they responded to my email very quickly to return it. Costumer service are very responsible and care about the customer.its very good company.
Thank you 🙏

July 23, 2026
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Reply from Ok Living

Thank you so much for your kind words! We're delighted to hear that your order arrived quickly and that our customer service team was able to assist you with your return promptly. Your appreciation means a lot to us, and we're glad we could make the process easy for you. Thank you for your trust, and we hope to welcome you back again!

Kind regards,
Jonas

Rated 1 out of 5 stars

It was broken I even have a picture I…

It was broken I even have a picture I feel like I put my money in trash the table was broken but the miror was fine

July 20, 2026
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Reply from Ok Living

We're sorry that the table arrived damaged. Please send photos of the damage to our customer service team so we can review the issue quickly and find a suitable solution for you.

Best regards,
Jonas

Rated 3 out of 5 stars

I am disappointed because I ordered a…

I am disappointed because I ordered a make up table for my daughter and I didn’t get all the parts , like from the pictures and from the description . When I asked about the shelves from the left and right side, they said they were not included.
Quality is good, but you don’t get what you ordered.
I will attach some pictures also!

June 5, 2026
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Reply from Ok Living

Thank you for your honest feedback. We are sorry that the make-up table did not meet your expectations and that the included parts were not clear enough from the pictures and description. We understand your disappointment and will pass your feedback on for review.

Best regards,
Jonas

Rated 1 out of 5 stars

The package never arrived

The package never arrived. Will get a refund but this is disappointing. The customerservice is reachable and helpful though.

June 1, 2026
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Reply from Ok Living

Thank you for your honest feedback. We're sorry the package never arrived, but we're glad our customer service could help you with the refund.

Kind regards, Sabine.

Rated 1 out of 5 stars

Incorrect attitude towards the…

Incorrect attitude towards the customer: First: The order was late, not from the courier. Second: The kitchen buffet was not fully assembled. Some parts are missing - back of the cabinet, bottom of the drawer. Since 20.5 I made a complaint online and I am still waiting for a response from the company. I do not recommend it to you, difficult feedback and communication.

May 6, 2026
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Reply from Ok Living

Het spijt ons dat er vertragingen bij de levering, ontbrekende onderdelen en communicatieproblemen zijn opgetreden. We begrijpen je teleurstelling heel goed en nemen je kritiek serieus.

Met vriendelijke groeten, Lisa

Rated 5 out of 5 stars

I ordered a coffee table from Ok…

I ordered a coffee table from Ok living, and it arrived 4 days later. I am obsessed with it, and it was very easy to assemble👍🏽 10/10

May 22, 2026
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Reply from Ok Living

Thank you for your amazing feedback! 😊 We're delighted to hear that you love your new coffee table and that assembly was quick and easy. Enjoy it, and thank you for the 10/10 rating!

Best regards, Jonas

Rated 5 out of 5 stars

nice product

nice product. The service was also nice. There was a delay, but when asked their custom service responded very nicely!

May 11, 2026
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Reply from Ok Living

Thank you for your feedback 😊 We’re happy you like the product and that our customer service could help you nicely despite the delay.

Best regards, Jonas

Rated 1 out of 5 stars

Long waiting time and when i have…

Long waiting time and when i have received at the end i have received only one package and still now waiting for the another one and i dont know either when it will come.its very annoying

May 7, 2026
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Reply from Ok Living

We're sorry it took so long for your order to arrive.
Best regards, Jonas

Rated 2 out of 5 stars

I bought a house bed for my daughter…

I bought a house bed for my daughter and when I was about to assemble it I discovered there was a manufacturing defect and I was sent a new one and was allowed to keep the old one (great service) if there wasn't a defect on it too.... well, I managed to assemble the bed as I was able to take some parts from the first bed, so if you want a whole bed from there, I would probably recommend buying 2 pieces.🤦🏽‍♀️

May 4, 2026
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Reply from Ok Living

We're sorry to hear that there were manufacturing issues with both beds. We're all the more pleased that our customer service team was able to help you quickly and that you were ultimately able to assemble a complete bed.

Best regards, Jonas

Rated 5 out of 5 stars

Very good quality

Very good quality, and very fast delivery. I will buy from you again for sure

May 4, 2026
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Reply from Ok Living

Thank you for your feedback 😊 We’re very happy that you are satisfied with the quality and the fast delivery. We look forward to welcoming you again!

Best regards, Jonas

Rated 5 out of 5 stars

Overal very good

From placing order to assembling; everything went smooth and easy.

April 29, 2026
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Reply from Ok Living

Thank you so much for your great feedback! 😊 We’re happy to hear that everything went smoothly from ordering to assembly. Enjoy your product!

Best regards, Valentin

Rated 4 out of 5 stars

Very nice

Very nice, and the pictures represent the product accurately.

The only reason I’m giving 4 instead of 5 stars is that I expected a bit more solid wood construction. It’s quite lightweight, but still looks great and I’m very happy with it overall

April 27, 2026
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Reply from Ok Living

Thank you for your honest feedback! 😊 We’re glad the product matches the pictures and that you’re happy with the look overall. Your note about the lightweight construction is helpful and much appreciated.

Best regards, Lisa

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, and the product matching price level.

April 23, 2026
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Reply from Ok Living

Thank you for your feedback! We're glad to hear that the delivery was fast and the product met your expectations for the price.

Best regards, Jonas

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