Ignitekeys Reviews 

271
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers had a great experience with this company. Customers frequently mention that the purchasing process is very straightforward and that ordering software is simple. People also appreciate the excellent service, noting that assistants are helpful and quickly provide working replacements when initial codes fail. However, some people mentioned that response times from customer support were extremely slow and that multiple emails were completely ignored. Others also noted that certain software licenses stopped working shortly after installation or failed to activate entirely, leaving them frustrated. A few consumers expressed disappointment over unresolved issues and a lack of assistance when requesting refunds.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting both smooth transactions and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are quick to respond... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers report that the support... See more

Service

Reviewers mention positive feedback about service, highlighting quick support and prompt issue resolution... See more

Order

People report mixed experiences with order processes, reflecting significant disagreement among buyers. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a Windows 10 Pro Retail Key and the initial key I received back won't activate. Sent them an email about this issue and about an hour later, I received a second key. That key acti... See more

Rated 5 out of 5 stars

I purchased a Windows 10 pro activation key for under £3 and received it immediately. When the key turned out to have been used already, I emailed these guys and they got back to me pretty quickly wit... See more

Rated 5 out of 5 stars

Placed order for Office 365, very easy process. I had a small enquiry after, customer service replied to my email promptly and clearly. Highly recommend.

Rated 5 out of 5 stars

I had an issue with my purchase, they dealt with it quickly & efficiently within minutes, then followed up to make sure everything was ok. Can’t ask for better service. Thank you


Company details

  1. Game Store

Written by the company

Here at Ignitekeys.com, we specialize in providing you with the hottest games at the lowest prices. There’s no need to pay full price – our low-cost CD Keys are emailed. Awesome games, console top-up cards, and expansion packs, all available at the most competitive prices in the Industry!


Contact info

3.9

Great

TrustScore 4 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(271)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought two MSOffice keys with phone…

Bought two MSOffice keys with phone activation. Microsoft no longer use this method so the internet option then failed as keys had been used. Time wasted and no refund.

Went with CJS CD Keys and was up and running quickly.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Low prices and super-fast support

I purchased a Windows 11 Pro lifetime license key at a really low price. I paid with G-Pay and it arrived immediately. I had an issue with the installation. I contacted customer support and they responded quickly, even though it was August! They solved the problem right away. I hope they continue this policy. Thanks, Ignitekeys.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support

Incredibly helpful and resolved an issue very quickly (not from their side I'll add)

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a product key and it did not…

I ordered a product key and it did not work. I contacted them and they were quick to answer. We tried another key and that did not work. They sent another and it worked. Glad they didn't give up.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Windows 11 key

I bought the key, but somehow, it did'nt work, so i open a ticket with the support, and they solved it for me in half an hour

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

It might seem strange giving a 5 star…

It might seem strange giving a 5 star rating following a purchase that initially provided a product key that had already been used. But one of the important features of a company is how it deals with customer complaints when things go wrong. Less than 24 hours after I submitted my complaint, I had a polite solution provided (a new key that worked). Will I use Ignitekeys again? Yes - most certainly

August 29, 2026
Unprompted review

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