I purchased a Windows 10 Pro Retail Key and the initial key I received back won't activate. Sent them an email about this issue and about an hour later, I received a second key. That key acti... See more
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Company details
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Here at Ignitekeys.com, we specialize in providing you with the hottest games at the lowest prices. There’s no need to pay full price – our low-cost CD Keys are emailed. Awesome games, console top-up cards, and expansion packs, all available at the most competitive prices in the Industry!
Contact info
1309 coffeen ave, 82801, sheridan, United States
- support@ignitekeys.com
- ignitekeys.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
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Great service
Prompt response from team when license didnt activate, sorted issue quick quick
Very quick purchase
Very quick purchase, and the support was also very fast and helpful.
if a key is not working then contact…
if a key is not working then contact their support, they are quick and will help you, thank you ignitekey support team!
Fast Response Great Service
I had an issue with my purchase, they dealt with it quickly & efficiently within minutes, then followed up to make sure everything was ok. Can’t ask for better service. Thank you
First key didn't work
First key didn't work, however they provided a working key quickly when I reached out. I would have given a 5 star review due to this, but the subsequent harassing for a review has soured my opinion.
Loved the service
Loved the service! First key did not work but customer service was able to provide a substitute in a couple of hours (on a Saturday) that worked perfectly. Great company.
this site sucks..
this site sucks... game key takes 3 days to arrive on email. 1day after i contrakt the support of cancellation and refund. now i stuck with the product. so lame... danm gamekey shop no instant delivery... never here again. take my 20 bucks.
Solved got refund today.
Reply from Ignitekeys
bought Office 2019 for mac
bought Office 2019 for mac
they just gave a code , no download link or anything or steps to download
support is very slow responding
contacted Microsoft support and the told me that i cant activate it so now its like a waste of money
waiting for the customer support to refund ..
Reply from Ignitekeys
Code they sent did not work they sent…
Code they sent did not work they sent me a new one and it still didnt work I was forced to purchase a code from another place because customer service took so long to respond they do not seem to care about customers
Reply from Ignitekeys
Great value, and great support.
Bought a Windows 11-Pro key from them at an incredibly low price.
There was an issue with the key, but much to my surprise, they responded to my enquiry instantly, and replaced the key with a working one.
Very good support and great value.
I am a happy customer :D
Great vendor
Great vendor. Product worked as promised, and customer service is excellent. Will do business again
Great experience
Great experience. Straight forward and works like breeze.
Great experience with the customer…
Great experience with the customer service. Bought Windows 10 Pro retail key. The first code didn't work, emailed them with screenshot of the error. The response was within 24 hours, they sent another code and it worked. Super!!
Excellent place to get Windows key
The first Windows 11 Pro key did not work. Sent an email to the support team and within 24 hours, I got a valid key. Thanks for an excellent service
This in not a good review
The reviews didn't look too bad so I purchased software. I paid the money but was not supplied the software. I reached out to their support. Lots of excuses - it was already sent in an email - check your spam - check other inboxes - it is linked in your account - on and on. I never did get the software so I asked for a refund after 10 days. It has been another 20 days and still no refund. Totally got taken by these guys
Reply from Ignitekeys
Great communication
Great communication, nothing left behind, all issues resolved on the spot. Highly recommended.
Worked fine
Worked fine! Customer service is very helpful. Quick and effective.
The key provided did not work
The key provided did not work because it had been redeemed previously. Support was of no help and accused me of lying in that I had redeemed it myself (it was a .jp account which had previously redeemed the code).
I would recommend not using this company as looking through their trust pilot history they seem to have had a number of issues with keys not working for and subsequently ignoring customers. I should have read the reviews more carefully, and I hope that this review saves you the time and money of dealing with this company.
They also take a long time to respond, do so very briefly, and very unsatisfactorially.
I took the matter up with my credit card company.
Reply from Ignitekeys
Tried to get CC licence account
Tried to get CC licence account. Not working. The support is super slow and pretending that they don't understand what's goingon
Reply from Ignitekeys
Customer support helped quickly when…
Customer support helped quickly when bought product didn’t work
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