Tracks useful information. Don’t know how accurate but correlated with other similar but more bulky units. Tracks all info hourly. Bp readings are useful. Reminds me to drink if dehydrated. Can wear r... See more
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Highly NOT Recommended. I was sold a dated Hume band when the 2.0 was actually released and was charged the same cost as the upgraded band. I hadn't realized this, but either way I was planning to ret... See more
Company replied
I have truly enjoyed the Hume band for tracking stress levels and HRV. It has been reliable, accurate and it allows my husband and I to compete with our overall health scores. I have already recommend... See more
I’m a smartwatch user and must say the Band provided excellent insights into my health that the watch doesn’t. Gives good suggestions on how to improve my health including when I should rest etc. was... See more
Company details
- #7 of 7 best companies in Fitness and Nutrition Service
- #11 of 13 best companies in Health and Beauty Shop
- #14 of 14 best companies in Vitamin and Supplements Store
Contact info
Canada
- humehealth.com
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Replied to 83% of negative reviews
Typically replies within 48 hours
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Maui was quick and precise in answering…
Maui was quick and precise in answering my questions. In a busy world I appreciate the direct quick answer to acknowledge and get on with my day. Thank you Maui.
I’m a smartwatch user and must say the…
I’m a smartwatch user and must say the Band provided excellent insights into my health that the watch doesn’t. Gives good suggestions on how to improve my health including when I should rest etc. was so impressed that I bought the pod within a week and also subscribed to the report to see how far it can take me.
Accurate and extremely helpful!
I have used my Hume 2.0 for over a month now and I am impressed! I had an opportunity to check the scale and band results against medical grade equipment and the band tracked extremely close!
It’s not so easy to understand all the measured and algorithmic findings at first so I used GPT. Along with the explanations given with the app it didn’t take long.
I highly recommend Hume!!
I’m 30 days in with my Hume pod scale
I’m 30 days in with my Hume pod scale. I absolutely love it. It is very insightful. My goal is to get leaner and drop some weight. This scale gives me the insight to do just that. So far so good
Great device
Bought the Hume band based on video reviews. Very pleased with the build quality and app. Very informative with just enough detail to not over complicate.
Not bulky on the wrist and comfortable.
Have recommended to friends and family
All of the information I receive is on…
All of the information I receive is on point. I highly recommend this product.
Lost my Hume band docking charger
Lost my Hume band docking charger, looked at the usual Amazon route but decided to reach out to Hume Health to ask where to buy a genuine replacement. They responded within hours saying they would send me a replacement for free. Great service!! above and beyond. The Hume band works excellent with the weight POD, was lost without it. Thanks Hume Health!!
Very happy with Hume customer service
Maui was extremely helpful with my delivery situation. He responded quickly, professionally and efficiently. This is our second Hume scale purchase and definitely not our last!
Thank you,
Tricia
It's a good product
It's a good product. My only issue is that I don't fully understand all the metrics it shows on the app. The major ones I like are the blood pressure and heart rate ones.
The Hume band looses contact with the…
The Hume band looses contact with the app routinely, reports erroneously most of the time. Can’t accurate track step, heart rate or workouts. I have tried all the trouble shooting suggestions up to and including deleting the band from the app, deleting the app from my phone and reinstalling. Still no Bluetooth connectivity with app and customer service is abysmal. As for the date of this happening; it’s been happening for months as you will see if you check my account. Please advise. On the bright side. I find the scale very useful.
Following this review Hume agreed to send me a new gen 2 band at no cost. They are back ordered but should receive sometime in Aug. Will provide update on new band once I receive it. Thank you Hume Health for working to make it right!
Reply from Hume Health
Had a small band issue that was dealt…
Had a small band issue that was dealt with both fast and kindly. I spoke with a agent named Athenna and she was amazing helping me out and getting g a new strap sent out. The issue was sorted in 3 emails which is perfect and not dragged out. The lady was both helpful and kind. Excellent service.
I am really liking the Hume 2.0 band
I am really liking the Hume 2.0 band. It is a big improvement over the first band in regard to comfort and battery life. The old one would need to be charged every 3 days or so. The new one is supposed to last a couple of weeks without a charge. Also, the band is much more comfortable and easier to adjust and take on/off.
Also, I had a good experience with customer support. Jerson helped me get the discount on the band and was very helpful.
Total value for money
Total value for money. Have tried other health bands and their value/cost come no where near. Data provided is good and insightful and I have no doubt that as it progresses the data will get better and stronger.
It is the personal touch and speediness…
It is the personal touch and speediness of the response that makes all the difference to me. In particular your rep Jerry has gone above and beyond to assist me in this matter - always polite and always keeping me up to date with what is happening behind the scenes. So my compliments to the team at Hume and to Jerry in particular, keep up the good work! Thanks!
Exceptional Customer Support
I ordered based on recommendations from friends who had the Hume Band and promptly received my Hume Band 2.0 at home in Hawaii. As anyone who travels frequently knows, its easy to misplace cell phones, iPads, headphones on the plane, during layovers, etc. I lost the charger for the Band on a flight to NY. I contacted Hume support, received a same day response, next day follow up and am receiving a replacement sent to me while I'm in NY! Further follow up has been exceptional. If all customer support was like this, there would be more successful businesses!
BTW - the Band and the APP have been great.
upgrading to band 2.0
i initially contacted hume bout upgrading my band 1.0 to the 2.0 version. my concerns are the several sites offering a discounted price but those prices varied up to $40. Kenneth repsopded and was able to help me with an offer that is better than any of the current ones.
Thank you, Kenneth!
Customer service Ellaine was very helpful for sure.
Customer service Ellaine was very helpful with my concerns. Tried to help me with the tech part but was not possible (for whatever reason). Timely, respectful and helpful all at once. Thank you!
I use it from the first version and i…
I use it from the first version and i can say is helping me a lot and is an amazing product.. customer service impeccable and very friendly everytime they reply.. good job people continue this way.. 👍🏼👍🏼👍🏼
Hume Health has been great for me
Hume Health has been great for me! I have truly enjoyed using the band and the pod. I have been seeing results as I have been weight-lifting and I truly enjoy going from yellow to green and obtaining the positive feedback daily. The customer service has been stellar. I had an issue where my Bluetooth wouldn't connect on the Hume Band and I reached out via Facebook messenger. I had the pleasure of interacting with a person (not an AI-bot). I received an upgraded replacement band as soon as it came out! I also like the fact that I was able to use my HSA to purchase the pod and the bands for me and my husband.
Problem sorted
I had a warranty problem with my scales, and they were replaced within the week. Great Service!
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