Awesome products and outstanding customer service! I had a pod light/ditch light burn out, and couldn't find a warrenty for them, I let Auxbeam know about the issue, and they said they would sent me a... See more
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Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
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United States
- auxbeam.com
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I bought 8 Aux Beam lights the one…
I bought 8 Aux Beam lights the one light started to flicker you replaced the light at no cost. I appreciate how you replaced the light at no cost. Thank you! I will keep patronizing your products!
Customer service has been excellent
Customer service has been excellent! The quality of the XPro lights seems to be really good. I had a problem with the strobe feature, but the customer service person (Dorothy) listened to all of my concerns, was very polite, and sent out a replacement set. The only downside is that they are in a completely different time zone, so communication was overnight, but it all worked out well. Thank you.
Amazing customer service.
I had an issue with a set of bulbs I had purchased, I emailed the customer service team and they immediately responded and rectified the issue for me. I would definitely purchase from them again in the future.
Warranty replacement
I had some headlights that have went out and they have taken care of me and are sending me a new set hopefully I get longer use out of these ones cause I love how bright they are
Bright/Customer service
Have auxbeam lights in all my vehicles, I haven't found any brighter headlights. I've only ever had one issue with a set of bulbs. Sent an email explaining the issue. Got an email Back that night with new tracking info for a replacement set of lights.
Great product, great customer service!
I ordered a couple 5in spot lights with the yellow driving lights to see if I liked them. I did! But after a few months realized I wanted to install 6 of them along my roof rack. Already owning 2 lights I only needed 4 more but online I could only find buying the 6 light harness with 6 lights. I contacted them and they were able to workout sending me just the harness that I needed and I ordered the rest of the lights from Amazon. (Saving a LOT of $ in shipping) I get complements all the time with the yellow driving lights on and my truck is recognized around town.
I did have a small issue with the harness 2 of the lights at the end of the wiring harness where flickering from time to time until they went out. I got in contact with aux they asked me to check a few things and they sent me a replacement harness as soon as I testing the harness and lights. I live in Canada and it’s very salty wet winters I think the relay was possibly getting some moisture around it so this install I will liquid electrical tape the relays to prevent this from happing.
Thanks for a great product! In the north your lights have saved me from many animal collisions including a moose!
Great customer service they respond…
Great customer service they respond very quickly really good experience I like their products
Great customer service
Great customer service. They were able to provide me with a good solution to my problem I had with my headlights bulbs.
I purchased an eight gang switch panel…
I purchased an eight gang switch panel upon arrival and install. One channel did not work properly. Contacted customer service and had a great experience. Got it replaced right away. Love auxbeam products
One of headlight bulb went out reach…
One of headlight bulb went out reach out n they honored warranty sure appreciate that no hassle back n forth straight forward I will be using yall for future LEDs brightest on the market 100 percent legit thank yall God bless!!!!!
Best lights available.
These are the only lights I use in my vehicles and there is a few clear reason why.
1. They’re amazing products and great quality.
2. Their customer service is one of the best I’ve ever worked with. I bought the wrong products once and after a couple emails they got everything squared away and exchanged mine for the correct ones, and on the rare occasion that something does go wrong with the lights if it’s still under warranty they honor it. No questions asked!
Excellent customer service
Excellent customer service. I have been very impressed with the quality of the products. I have always been a Rigid industries or Baja Design buyer but checked Auxbeam out after seeing some side by side reviews online. Been very satisfied and think for the value and performance they are better than the major brands.
The customer service is awesome they…
The customer service is awesome they stand behind the product and I will only buy lights from them from now on
Good stuff
Good stuff, high power bulbs, good quality eventhough a problem occur, or questions you may have, the costumer attention ( service ) is fast & efective.
Good products and good customer service
Customer service and products are excellent. I have been using auxbeam bulbs for a long time in various positions on my vehicles and have had nothing but good things to say!
Awesome!!
Great customer service. Received order in a timely manner. It was package great. Even thou i order the wrong part. Still managed to to get my issue resolve quick.
I have been very pleased with Auxbeam…
I have been very pleased with Auxbeam and their products. As well as their customer service. I have changed out almost every bulb on every one of my vehicles and have been running them for years now. I have Auxbeam LEDs in low beams, high beams and fog lights in all of my vehicles. I have Auxbeam HiD to LED conversion bulbs as well. And if I have a problem with any of them, Auxbeam and in specific Ms. Dorothy has made it right. If you have any issue with their products and it's within their 2 year warranty period, they're going to make sure you're taken care of.
I would like to just say that from…
I would like to just say that from answering questions before being a customer to quickly responding after being a customer still they have an A+. They are quick to help resolve issues with any misunderstanding from the customer with different solutions for you. I've made two purchases and will be making more soon. The the product has also been top notch great quality and great packaging as well. All around great company to deal with.
Let’s just start by saying I could not be more happier
Let’s just start by saying I could not be more pleased with Auxbeam’s product! I bought some LED bulbs for the head lights and fogs for my vehicle just under a year ago, from the moment you open the box to installation you can tell the quality of the product, the bulbs I bought work amazing. I had a small issue with one fog light that stopped working, I reached out to the team at Auxbeam, who replied back to me in a quick and efficient manner, to which they explained to me the length of warranty and if I was still within it or not, to which I was. The team at Auxbeam quickly confirmed my shipping address again and sent out the warranty bulbs, I received them roughly 6 business days after initial contact.
I highly recommend purchasing their products, you won’t be disappointed!
My first pair of headlights were lost…
My first pair of headlights were lost in the mail but auxbeam support was very helpful in getting me my headlights back.
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