CarCoverUSA Reviews 

303
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, noting that browsing options and ordering products online is completely straightforward and simple for everyone. Many people also appreciate the exceptional quality and precise fit of the custom interior protection items designed for various vehicles. Reviewers often share that the customer service team responds quickly and provides helpful support when needed. However, some reviewers noted persistent issues with certain items not fitting correctly and encountered unexpected difficulties when trying to process returns. A few other people also mentioned experiencing frustrating delays with shipping delivery or receiving incorrect merchandise that required product replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting outstanding quality and... See more

Order

Users describe positive interactions with order, highlighting that the website is easy to follow and that... See more

User experience

Customers had positive experiences with user experience, consistently praising the platform for being very... See more

Website

People report positive experiences with website, describing the platform as well-designed and simple to... See more

Quality

Clients share positive opinions on quality, highlighting the great craftsmanship and durable materials.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only problem experienced were the plastic hooks for the underside hookup on the LeBra. Imbedded with them for half an hour and realized yjat by spreading the hooks open with a knife allowed me to cl... See more

Rated 5 out of 5 stars

I am a previous customer. These are my "go to" gifts when family members purchase a new vehicle. I am not a traditional gift-giver (birthdays & Christmas) rather, a random gift-giver. This will certa... See more

Rated 5 out of 5 stars

The website was easy to use. It was accurate, and I got a great product at a fair price. These days, AI often makes things harder, and there are glitches. This was glitch-free. Whenever designe... See more

Rated 5 out of 5 stars

CarCoverUSA, Inc. since 2000. Offering top quality finest custom fit Car Covers, Seat Covers, Dashboard Covers, Car Bras, Windshield Sunshields, Cargo Liners, Floor Mats, Pet Seat Protection, RV, Boat... See more


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Car Equipment Accessories Store

Written by the company

Custom Car Covers Covercraft Wolf Coverking Colgan CalTrend Seat Covers LeBra Car Bras DashMat Dash Covers Car Sun Shields Car Floor Mats


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(303)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

DON"T BUY FROM CARCOVERUSA - BUYER BEWARE

Covers don't really fit well even though they say that they are made for your dash specifically. Poor quality of material and not being able to return the product is bad business. Their sales department pretends that they are going to help you but do not. They are rude and their dashboard covers can't be returned even if they don't fit the car they say they will fit. I've tried using their suggestions from their website and my dash cover still doesn't fit. The vents are covered and the cover overhangs my dash. Looks like it's about a 1/2 inch off. I'm not going to keep a dash cover that covers my vents and won't allow for my defrost to hit the windows. I even sent them pictures showing them how it fits and they still do not stand behind their products. They say that I ordered for the wrong year and they offered a refund but it was for the right year and they NEVER offered a refund. They lie!!!!! I can show you the emails where they NEVER offered a refund! I've kept the proof! Plus I have the receipt to show I ordered the correct year.

July 28, 2026
CarCoverUSA logo

Reply from CarCoverUSA

Customer ordered for the wrong year make model, we offered a exchange but customer refused and insulted our workers.

Rated 5 out of 5 stars

Great fit and quality

The quality feels great and they fit my car perfectly. They look like they were made for it. Very satisfied with my purchase.

May 14, 2026
Unprompted review
Rated 3 out of 5 stars

Shade is well made, but not custom fit!!!

Shade is well made, so quality checks out. Fit not really custom. Have Porsche licensed sunshades for other cars and those are the benchmark when it comes to fit. Unfortunately Porsche seems no longer to offer one for ICE Macan, so I opted for COVERCRAFT. Design and outside labeling look almost identical to Porsche's. The fit however is not. At least an inch to short right AND left, as well as at minimum two inches too short on top. Would have loved to upload some pics, but option not provided. Revisit the geometry and charge a few bucks more to make it a five star product.

April 6, 2026
Unprompted review
Rated 2 out of 5 stars

The cost of shipping is very high and I…

The cost of shipping is very high and I selected the 70 dollar 2 day shipping option but it will be 16 days before it even ships. So I did email back to just get the 20.00 ground shipping, if I can wait 16 days then 3 to 5 for shipping is not a big deal but with such a long wait to ship why even bother offering expedited shipping, seems a little lacking in integrity.

August 1, 2026
Rated 5 out of 5 stars

Quality product

could not find anything on others sites, finally Car Covers USA had what I wanted, they others were very cheap and not made in the America

August 1, 2026
Rated 1 out of 5 stars

I ordered a suede dash cover for my…

I ordered a suede dash cover for my Honda. It was suede. My husband Joe Graham ordered a suede cover for his truck and his is suede, mine for my honda is something different. I like his, but I don't care for mine. But I will live with it.

December 2, 2025
Rated 5 out of 5 stars

No visor hold needed, perfect fit!

So I am not sure exactly what happened but my Coverking window shade got shipped to the wrong address. Wait time was significant, and I was a bit disappointed at first; however they fully redeemed themselves with this window shade!
It is hands down the best one I've ever had! No visors needed to hold in FITS LIKE A CUSTOM GLOVE!!! We live in a hot southern state and the last sun visor I had fell apart in 2 months it was awful. This visor is so well made I hope to have for years to come. My husband is jealous, when he needs one and my daughter needs one this is what I am getting them! EXCEPTIONAL PRODUCT!

June 1, 2026
Rated 5 out of 5 stars

I am a previous customer

I am a previous customer. These are my "go to" gifts when family members purchase a new vehicle. I am not a traditional gift-giver (birthdays & Christmas) rather, a random gift-giver. This will certainly be a welcome gift for a beloved cousin!
Looking forward to my own NEW dash cover SOON!

June 3, 2026

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