Foxwelldiag Reviews 

61
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the advanced diagnostic tools for their reliability, solid construction, and amazing ease of use in tackling complex car issues at home. Consumer support is often described as exceptional, with knowledgeable representatives guiding people through software updates and troubleshooting with great patience. Some reviewers were not happy with software update challenges, encountering missing vehicle years or unexpected limitations for specific car models. A few other people also felt that initial device registration hurdles and occasional slow email communication channels made getting started somewhat frustrating for them.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting their satisfaction with the... See more

Customer service

People report positive experiences with customer service, praising the team for being prompt, courteous, and... See more

User experience

Clients share positive opinions on user experience, noting that the device works perfectly and the... See more

Staff

Reviewers express high satisfaction and appreciation for the staff members, particularly highlighting the... See more

Service

Consumers find service to be positive, highlighting quick order processing, helpful products, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a friend who used a Foxwell scanner on one of my cars to diagnose an issue I couldnt trace on my own. It worked to perfection! so I knew when the opportunity to purchase my own came up, i... See more

Company replied

Rated 5 out of 5 stars

I purchased the Foxwell NT710 directly from Foxwell for use on my wife's 2025 Chevy Traverse and my 2026 Chevy Corvette Stingray Z51. After getting it and checking for any updates, the tool did not s... See more

Company replied

Rated 5 out of 5 stars

I purchased the TP2000 tool and sensors for my car that needed new sensors. I was able to easily program the replacement sensors with the same number as the OEM sensors and the car was able to communi... See more

Company replied

Rated 5 out of 5 stars

I bought the Foxwell scanner to reset Porsche Cayman service interval and to clear a TPMS fault. The scanner allowed me to complete these tasks, and I am happy with the device and ease of use. The sca... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Electrical Service
  3. Car Accessories Store
  4. Car Repair and Maintenance
  5. Car Service
  6. Used Auto Parts Store

Written by the company

Foxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

61 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(61)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy purchase process with a great product.

Easy purchase process with a great discounted price. Deliverywas quick with info provided on its progress. The product arrived as described and functions well.

August 22, 2026
Unprompted review
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Reply from Foxwelldiag

Thanks for the great feedback, Simon! We’re glad the ordering process was easy, delivery was quick, and the product is working well for you. We really appreciate your support!

Have a great day!

The Foxwell Team

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. The NT530plus scan tool arrived quickly and received a free gift of endoscopic camera. I purchased an additional software licence which was easily uploaded onto the tool.

September 2, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Daryl,

Thank you for the great feedback! We’re glad the NT530 Plus arrived quickly, the endoscope gift was useful, and the additional software license installed smoothly. We really appreciate your support!

The Foxwell Team

Rated 5 out of 5 stars

Great product

Great product, I was able to diagnose the issue on my old work van

September 2, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Harrison,

Thank you for the great feedback! We’re glad the scanner helped you diagnose the issue on your work van. Really appreciate your support!

The Foxwell Team

Rated 5 out of 5 stars

Amazing tool

Amazing tool and super useful rather than using expensive car shops for diagnostics and code erase.

August 29, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Henrik,

Thank you for the great feedback! We’re glad to hear you find the tool useful for diagnostics and code clearing. We truly appreciate your support!

The Foxwell Team

Rated 5 out of 5 stars

I bought the Foxwell scanner to reset…

I bought the Foxwell scanner to reset Porsche Cayman service interval and to clear a TPMS fault. The scanner allowed me to complete these tasks, and I am happy with the device and ease of use. The scanner arrived less than a week after ordering. Foxwell was responsive to inquiries in a timely manner.

August 21, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Reid,

Thank you for your great feedback! We’re glad the Foxwell NT710 helped you successfully service your Porsche Cayman. We truly appreciate your support!

The Foxwell Team

Rated 4 out of 5 stars

The Foxwell NT510 Elite has helped Immensely

Having the Foxwell NT510 Elite has proved very useful in diagnosing the current run of faults with my Mini Cooper. Whereas my previous device, though able to clear codes that didn't even show, for example in Limp mode. It was unable to tell me what the causes was.
Having the Foxwell device that read the manufactures codes made life a lot easier, and so was able to narrow down faults and get the necessary replacement parts. I have not explored all the other features as yet, but it has a very comprehensive range of tests you can test live which is pretty useful.

August 30, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Jerry,

Thank you for the detailed feedback! We’re delighted to hear that the Foxwell NT510 Elite has been so helpful in diagnosing your Mini Cooper and narrowing down the faults. We truly appreciate your trust and support!

The Foxwell Team

Rated 5 out of 5 stars

10/10

So far the scanner has worked great. Haven’t used it a ton, but what I have used it for has done the job flawlessly. 10/10 recommend. Budget friendly scanner that has a lot of options.

August 27, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Peyton,

Thanks for your great feedback! We’re glad the scanner is working well for you. We truly appreciate your 10/10 recommendation!

The Foxwell Team

Rated 4 out of 5 stars

Tracking information not accurate

Tracking information not accurate; Foxwell unable to locate package. Has been 2 weeks since order, causing delays in project completion.

8/27- **Update:** Foxwell reshipped the order to resolve the lost package issue. The replacement has arrived. Appreciate Foxwell taking action to resolve the problem.

August 23, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Mike,

Thank you for the update. We’re glad to hear the replacement has arrived and the issue has been resolved.

We’re sorry again for the original shipping and tracking trouble, and we really appreciate your patience and giving us the opportunity to make things right.

Regards,
The Foxwell Team

Rated 5 out of 5 stars

Great experience and price

Great experience. In checking online prices company direct provided the best option. Also, at check out I received a surprise bonus endoscope with my order. My order was processed quickly and received timely. The NT710 scanner ordered was an upgrade from a competitors discontinued model I owned and the lifetime updates received with Foxwell was another enticing selling point.

August 7, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Jonathan,

Thank you for your wonderful review! We’re glad you’re happy with your NT710 and our service. We truly appreciate your support and hope you enjoy your scanner!

Have a wonderful weekend!

The Foxwell Team

Rated 5 out of 5 stars

I purchased the TP2000 tool and sensors…

I purchased the TP2000 tool and sensors for my car that needed new sensors. I was able to easily program the replacement sensors with the same number as the OEM sensors and the car was able to communicate with them after a short drive. The cost of the tool and sensors plus installation at a local shop was less than having a tire shop do the complete job.

August 14, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Kevin,

Thank you for your great review! We’re glad the TP2000 made sensor programming easy and helped you save on the overall cost. We truly appreciate your support. Have a wonderful weekend!

The Foxwell Team

Rated 5 out of 5 stars

Fixed what I needed on my Honda

Fixed what I needed on my Honda! These cars now a days throw codes when you get an alignment done or even change your battery. It’s ridiculous! This tool wasn’t the cheapest but it was still cheaper than taking it to the dealership!

August 12, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Blake,

Thanks you for your great review! We’re glad to hear the tool helped you get your Honda back in shape and saved you a trip to the dealership. We really appreciate your support!

The Foxwell Team

Rated 3 out of 5 stars

I purchased a NT510 Elite scanner and…

I purchased a NT510 Elite scanner and the software for my Kia. the software will not upload onto the scanner. The emails i received from them appears to be AI generated and there is no way of speaking to someone via telephone. I just wasted over 250 dollars on a scanner that I can’t use. They are of no help when I emailed them. I would never by another product from them again.

Follow-up: I manager from the company to over my case and I was able to finally upload my vehicle to the scanner. I tried it out and it works. Thank you Eric for your help

August 7, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Allen, we’re sorry for the frustration. This is not the level of service we aim to provide.

We couldn’t locate your previous communication based on your name, so we’ve used the “Request information” button to request your email address. Once received, our technical support team will contact you directly to help resolve the software update issue.

The Foxwell Team

Rated 1 out of 5 stars

This company is horrible

This company is horrible! I purchased an NT510 elite and the software for my Kia yet the software was NOT UPDATED. On my scanner so the money I spent on this was for nothing. The emails I get from them appear to be AI generated. There is no one to speak to in person. This is the worst purchase I have ever made

August 21, 2026
Unprompted review
Foxwelldiag logo

Reply from Foxwelldiag

Hi Allen, we’re very sorry to hear about your experience. This is not the level of service we aim to provide.

We were unable to locate your previous communication records based on your name. We’ve used the “Request information” button to request your email address. Once received, our technical support team will contact you directly and work with you to resolve the software update issue.

We sincerely apologize for the frustration and hope we can make this right.

The Foxwell Team

Rated 5 out of 5 stars

WOW TOP PRODUCT

August 21, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Lee,

Thanks so much for your kind words!

Your support means the world to us. If you ever have any questions or need a hand, we're just a message away.

The Foxwell Team

Rated 5 out of 5 stars

NT919BT Registration cannot be accomplished because of S/N digit restrictions

First i still cannot get my new NT919BT Foxwell Diagnostic Analyzer to register online because the Online S/N location requires 13 digits (alpha and numeric) and my NT919BT has 14 digits. Your web site needs to be updated to allow for the 14 digits. Also the instructions are very lacking because it doesn't let you know how to get to the steps to find the module you are looking for. Other than this it is a really good Analyzer and did get me the information i was looking for. i do recommend the company release detailed operating instructions for it or provide a detail U-TUBE Video on it.

August 8, 2026
Unprompted review
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Reply from Foxwelldiag

Hi Donald,

Thank you for your detailed feedback! We’re glad to hear that the NT919BT works well for you. We appreciate your suggestions regarding registration and instructions. We’ve sent you an email and hope to provide further support. Thank you for choosing Foxwell!

The Foxwell Team

Rated 5 out of 5 stars

Works well and easy to use

Works well and easy to use

August 17, 2026
Unprompted review
Foxwelldiag logo

Reply from Foxwelldiag

Hi JASON,

Thank you for your positive feedback! We’re glad to hear that you find it easy to use and that it works well for you. We truly appreciate your support!

The Foxwell Team

Rated 5 out of 5 stars

Found the sections a little hard to get…

Found the sections a little hard to get use to but also found the fault quickly.
Nice unit for the price.
Fast shipping

July 25, 2026
Foxwelldiag logo

Reply from Foxwelldiag

Hi Nick,

Thank you for your feedback! Sorry the sections were a bit hard to get used to, but we're glad you located the fault quickly. Thanks also for the kind words on price and delivery. Enjoy your weekend!

The Foxwell Team

Rated 5 out of 5 stars

Scanner

Excellent customer support and a quality product.

August 13, 2026
Unprompted review
Foxwelldiag logo

Reply from Foxwelldiag

Hi Eric,

Thank you for the wonderful review! Glad you liked our product and support.

Enjoy your weekend!

The Foxwell Team

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