Allen Exel Bigpoppy

United States

Reviews

Review of Foxwelldiag

Rated 1 out of 5 stars

This company is horrible

This company is horrible! I purchased an NT510 elite and the software for my Kia yet the software was NOT UPDATED. On my scanner so the money I spent on this was for nothing. The emails I get from them appear to be AI generated. There is no one to speak to in person. This is the worst purchase I have ever made

August 21, 2026
Unprompted review

Reply from Foxwelldiag

Hi Allen, we’re very sorry to hear about your experience. This is not the level of service we aim to provide.

We were unable to locate your previous communication records based on your name. We’ve used the “Request information” button to request your email address. Once received, our technical support team will contact you directly and work with you to resolve the software update issue.

We sincerely apologize for the frustration and hope we can make this right.

The Foxwell Team

Review of Achieve

Rated 5 out of 5 stars

Heloc loan experience

I had a great experience with Achieve

October 17, 2024
Unprompted review

Reply from Achieve

Allen, we understand your frustration with the recent experience. We strive to provide accurate and transparent information to our customers. We appreciate you bringing this to our attention and will investigate this matter further. I would love to get in touch with you on this matter.