DM

Denise Maddocks

France

Reviews

Review of Anne Sylvie

Rated 2 out of 5 stars

Thought I was buying a dress from Anne…

Thought I was buying a dress from Anne Syvie but the label on the dress is Maria & Gabriele. Glad I ordered the small size as even that is big on me. I am normally medium. Will ́not fall for this again. Too many dishonest sites on line

August 1, 2026
Unprompted review

Reply from Anne Sylvie

Bonjour Denise,

Nous sommes profondément désolés d'apprendre que nos produits et services n'ont pas répondu à vos attentes. Nous sommes une entreprise légalement établie qui accorde une grande importance à la confiance et à la satisfaction de nos clients, et nous ne nous engageons jamais dans des pratiques frauduleuses.

Merci pour votre retour, il est crucial pour notre amélioration. Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à contacter notre équipe de service client à service@anne-sylvie.com.

Nous nous excusons de nouveau pour tout inconvénient causé et espérons avoir l'occasion de regagner votre confiance.

Cordialement,

Anne Sylvie

Review of Next

Rated 3 out of 5 stars

Overpriced

Just received a pair of shoes for which I paid 63 euros. The price tag attached to the shoes says £42.99. Will be buying direct from the manufacturer in future

April 12, 2025
Unprompted review

Review of DHL

Rated 4 out of 5 stars

Delivery Coordination …

Good service in the end after non delivery on 13 March. One passport arrived on 14 March and second one on 17 March. Don't quite understand why they didn't arrive together as they were handed over to DHL at the same time. Perhaps DHL could coordinate their deliveries a little better to save customers having to stay at home for three days instead of one

March 12, 2025
Unprompted review

Review of Moonpig.com

Rated 1 out of 5 stars

DISAPPOINTED

Daughter sent me a Moonpig Christmas card on 14th December. It arrived today, 5th January. Not impressed

January 5, 2024
Unprompted review

Reply from Moonpig.com

Thank you for leaving a review, I'm sorry to hear this has happened. If you could email us with the details of your issue at support@moonpig.com and a member of our team will look into this for you. Please add 'Trust Pilot' to the subject line so we can easily find your email!

Review of Moonpig.com

Review of LOBERON

Rated 1 out of 5 stars

NOT IMPRESSED

Absolutely fed up with this company. I've been waiting weeks for delivery of a jardiniere and have been fobbed off three times so far with spurious excuses for non- delivery. This appears to be a standard complaint from customers and it is certainly the last time I shall be purchasing anything from them. Totally unreliable

As at 5 May still no further forward with this awful company. I have now requested them to cancel my order and give me a refund. Summer will be over before I receive this jardiniere which defeats the object of. Totally unacceptable

April 26, 2022
Unprompted review

Reply from LOBERON

Dear Denise,

Thank you very much for your review.

We apologise for the inconvenience caused! Due to the current pandemic, a high volume of orders as well as a move of our logistics, there have been delays in orders in the past and we ask for your understanding.

We have forwarded your request to our logistics department again so that the order can be shipped.

Yours sincerely,
Your LOBERON Team.

Review of Interflora UK

Rated 4 out of 5 stars

GOOD SITE

Have used Interflora several times in the past and this latest delivery was no exception. Easy ordering facility. My friend was delighted with the flowers. Only grumble is the extra £7 I had to pay for giving a specific day for delivery. Cannot understand why that should apply. ByWe have to order in advance and if it's for a birthday or anniversary then the date is relevant. No extra work involved for Interflora!! Would have been 5 stars if not for that.

March 20, 2021

Review of Royal Mail

Rated 1 out of 5 stars

Disappointing Service

Not sure whether the fault lies with La Poste in France or Royal Mail but a small map which I posted to a friend in the UK on 3oth June has not been delivered

I have also experienced mail received by me having been tampered with. This has related to birthday cards where I assume someone has thought there could be money inside? Lost all faith in the postal system in both countries

July 27, 2020
Unprompted review

Review of La Poste

Rated 1 out of 5 stars

What a joke of a service

Posted a small map to a friend in the UK on 30th June. Postage was 7 euros (exorbitant in my opinion) lt took the staff member ages to sort out the cost anyway so I wasn't convinced the charge was correct
Paid anyway without making a fuss No delivery as as 27th July. Where is it? La Poste is awful. No wonder people avoid using it whenever possible

July 26, 2020
Unprompted review