Interflora UK Reviews 

153,753
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 8,010 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the wonderful selection of fresh flowers, and the remarkably smooth online ordering experience. Many people note that floral arrangements arrive beautifully packaged, carefully prepared by local florists, and always look stunning for birthdays and other important celebrations. Though some reviewers were not happy with delivery delays, pointing out that packages occasionally arrived later than the originally scheduled date. A few other people also felt that the delivered bouquets occasionally did not match the promotional pictures shown on the website.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the wonderful selection and high... See more

Delivery service

Consumers find delivery service to be positive and reliable, often praising timely arrivals and friendly... See more

Order

People report positive experiences with order, highlighting the slick, straight forward, and very easy online... See more

Quality

Reviewers mention positive feedback about quality, noting that the flowers are fresh, fragrant, and... See more

Service

Clients share positive opinions on service, highlighting the reliable and easy-to-use ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Flowers were lovely but I paid extra for a bigger bunch and it definitely didn’t look any better than the standard bouquet. I was a bit underwhelmed if I’m honest. My husband said he has bought me w... See more

Rated 5 out of 5 stars

I was sat on the coach going home from visiting my daughter. Looked up flower suppliers....interflorer came up and had reasonable price range. No mess no fuss ordered online and they were deliver... See more

Rated 5 out of 5 stars

I left it rather late to order a birthday bouquet, but interflora were incredible. I ordered at 11am. They were delivered just over an hour later! I received info about the local florist given the job... See more

Rated 5 out of 5 stars

I had a floral arrangement sent from Interflora to a friend on her birthday. I was kept informed with the delivery details to the point when the flowers had been delivered. That was reassuring! My... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more. 

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

154K reviews

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4.3

All reviews

(153,753)

8,226 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor quality flowers

Nothing wrong with the ordering and delivery process. Poor quality flowers were dead in less than a week despite every effort being made to keep them going. I know these things happen but expected a lot more.

Not at all worth the expense.

September 1, 2026
Rated 5 out of 5 stars

Flowers from abroad for a birthday person

Surprising a birthday person with flowers from abroad relies largely on trust. The delivery updates, and even a photo of the birthday person receiving the flowers, make me very satisfied with this service. Keep up the good work.

September 2, 2026
Rated 1 out of 5 stars

Disappointing

The flowers died within a few days of them arriving. There was no plant food either within the package. Very disappointed.

September 2, 2026
Rated 1 out of 5 stars

Cancelled order

I placed an order of flowers for my wife for our anniversary and waited for them to be delivered on the day. Late afternoon on the delivery day I received an email from Interflora informing me the order had been cancelled due to staffing issues (no driver) at the local florist. Very disappointing.

August 29, 2026
Unprompted review

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