Although the flowers were nice I felt that the amount of flowers were less than the picture depicted. And with the price of £58 including delivery of £12.99, I was disappointed. I realise that I was... See more
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Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
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Beautiful Flowers
I ordered a bouquet for my daughter’s birthday, she lives in New York. Sometimes it can be hit and miss sending flowers internationally, as you never know which florist will be chosen by the supplier.
My daughter was delighted with her flowers, delivered on time and the blooms were very fresh.
Thank you Interflora, it made her birthday special.
The plant was delivered on time and was…
The plant was delivered on time and was a beautiful orchid. Well packaged and left in a safe place. Brilliant. My friend was delighted.
Item as described on website and…
Item as described on website and delivered on date requested
Brilliant service and gorgeous flowers ❤️
First order there were no drivers for…
First order there were no drivers for my area. 2nd order it was given to another florist to do. Was nothing like I ordered.
May use AI-assist with repliesRead more
I as very disappointed with the quality…
I as very disappointed with the quality of the flowers delivered. I will not be using this florist again.
Reply from Interflora UK
Excellent all round quality & service
The online order process was
The bouquet was delivered by around 10am so I was very impressed with the service.
Efficient service
Efficient service. Regular updates. Delivered on time. Paid for ‘large’ version of bouquet however what arrived was beautiful but no way as large as picture suggested. It was quite small considering the cost. Regardless though, my friend loved it.
A seamless transaction
Everything went according to plan and the recipient was delighted to receive the flowers.
The flowers were beautifully presented…
The flowers were beautifully presented and they lasted for ages.
Excellent attention to detail and very…
Excellent attention to detail and very quick and efficient service. Would definitely recommend to others and use again.
Late
We paid extra for a morning delivery, so that we could be certain that the recipient would be there to receive. By midday we had heard nothing. I had to phone them and they advised that they hadn't had their delivery yet and it would arrive before 2pm. I was promised a refund for the extra delivery charge, but I have never received it. They should have been in contact with me earlier, to advise of the delay. It was dumb luck that the person was there to receive them when they did arrive at 2pm. 10 minutes later and the whole thing would've been ruined.
Reply from Interflora UK
Excellent
Very easy to use website, kept informed at all times. Recipient delighted with quality of the flowers and beautiful arrangement.
Great choices fantastic service always…
Great choices fantastic service always top notch flowers and beautiful arrangement and my family members always loves her flowers once agin interflora deliver a super service Thank you
Fairly simple process to place the…
Fairly simple process to place the order for Sweden. The flowersreceived were very close to the photo on your website.
On the downside, they were very expensive.
Excellent service from ordering to delivery
Excellent from start to delivery kept me well informed of progress of my order to delivery . Lovely flowers
Delivery was great
Delivery was great. I was kept informed of how my order was progressing and was sent a photo of the gift at delivery. A wo derful service.
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