GM

Gwen Moon

United Kingdom

Reviews

Review of Minifigs.me


Rated 5 out of 5 stars

Excellent service

Excellent service! Very understanding when I got my order wrong! Will order again for family:)

June 12, 2026
Unprompted review

Reply from Minifigs.me

Amazing thank you for the 5 stars!

Review of Wickes


Rated 5 out of 5 stars

Helpful and knowledgeable staff.

Went into Wickes today with my brother and a lovely lady, Katherine, helped us with our questions. Instead of us wandering around trying to find what we wanted she guided us to the areas that were relevant. Both Katherine and other members of staff were really helpful and knowledgeable - many thanks:)

July 15, 2026
Unprompted review

Reply from Wickes

Hi, Gwen. Thank you for taking the time to share your review with us. We're delighted to see that Katherine was friendly and knowledgeable, answering all your questions whilst providing a great shopping experience. Thank you again for your kind feedback. - Scott H

Review of ScottishPower


Rated 5 out of 5 stars

The representative I spoke to was very…

The representative I spoke to was very helpful and knowledgeable, she managed to put me in touch with the engineers who are coming to check the smart gas meter next week (I didn’t know anything was wrong with it!). Your representative also advised me about the solar panels in my roof - which was very helpful.

July 14, 2026

Reply from ScottishPower

Hi Gwen,

Thanks for leaving us a five star review today. We're pleased to hear that you're satisfied with the service that you received when calling us and we appreciate your feedback.

Kind regards,
Cory

Review of InPost UK


Rated 5 out of 5 stars

Easy to use

Easy to use, on time, no issues:)

June 6, 2026

Reply from InPost UK

Thank you, Gwen, for your positive feedback! We're delighted you find our service easy and reliable.

Review of ScottishPower


Rated 5 out of 5 stars

Switching to Scottish Power was very…

Switching to Scottish Power was very easy, they took care of everything! It was one less worry for me when moving to a new home; excellent customer services who listened and dealt with any concerns I may have had!

March 19, 2026

Reply from ScottishPower

Hi Gwen,

We're happy switching to us was easy and worry-free during your move. It's great to know our customer service team listened to and addressed your concerns. We appreciate your positive feedback!

Kind regards,
Cassie

Review of Severn Trent


Rated 5 out of 5 stars

WhatsApp message app brilliant!

Eventually, after calling Severn Trent and trying to talk to a “real person” I tried their WhatsApp message app and my query was dealt with in a professional yet friendly manner. I look forward to receiving my new account with Severn Trent.

March 11, 2026
Unprompted review

Reply from Severn Trent

Gwen Moon,

We're happy to hear that our WhatsApp option provided a friendly and professional experience. We appreciate your feedback and look forward to welcoming you as a new account holder.


Kind regards,

Liv - STW Trustpilot Team

Review of British Seniors

Review of PANDORA UK

Review of Staysure Travel Insurance

Review of Openreach


Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer kept us informed of the work that was needed to be done and he completed it in a prompt and professional manner. Very pleased with the work done:)

June 19, 2024
Unprompted review

Review of Autoglass®


Rated 4 out of 5 stars

Excellent service

Excellent service, our vehicle was picked up and dropped off at our home. Everything was done with understanding and professionalism.

February 19, 2024

Review of Hoover Home

Review of Doctorcall


Rated 5 out of 5 stars

Excellent

Excellent, excellent, excellent! Very professional and very kind - my COVID results were back in good time before I had to fly. Would recommend (and already have) this service.

August 25, 2020
Unprompted review

Review of Currys


Rated 1 out of 5 stars

WORST EVER CUSTOMER SERVICES!

Avoid, avoid, avoid! Ordered a Kuhla mini-fridge for our son's birthday from Curry's online, our money was taken out on that day and our order was successful. Email received delivery 29th April by DPD UK. The mini-fridge was not delivered and neither Kuhla, DPD, or CURRY'S helped in any way to find out what happened to the fridge (lost in transit apparently!). Rang Curry's spent 79 minutes waiting for someone to answer the phone - no one did! When we finally spoke to a person (after many phone calls and waiting listening to their awful phone music) we were told we would be reimbursed within 9 days - still waiting! Wrote a letter of complaint on the 12th of May to their main office - no reply! We have now filled in a chargeback form with our bank to try and get our money back. I WILL NEVER, EVER, EVER USE CURRY'S AGAIN - AND I ADVISE OTHERS TO BUY ELSEWHERE.

June 5, 2020
Unprompted review

Reply from Currys

Hi Gwen, I'm very sorry for the delays in reaching us for assistance. We have received an exceptional volume of contacts across all platforms in recent days and weeks but please be assured we are still here to help and working hard to reach everyone as quickly as possible, so if assistance is still required then please do keep trying and we'll be with you as soon as we possibly can. Thanks - Ryan