JO

John

United Kingdom

Reviews

Review of Bailiffhelp

Review of Shop


Rated 1 out of 5 stars

Purchased 2 items through shop although…

Purchased 2 items through shop although I didn't want to use this method but it happened . Never received items requested shop to step in for refund unfortunately they was of no help unlike ebay where there's money protection shop don't work this way .I'm now having to go through my bank to get the money back from the 2 scammers I purchased from.in future i will make it clear never to use shop again just like I never asked for shop as my payment in 1st place .lesson learnt

September 2, 2026
Unprompted review

Review of Vitalhearingaids

Review of Poclink


Rated 1 out of 5 stars

Placed order said delivery 5/8 days…

Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID
Update got some fake royal mail tracking number turned out to be fake as royal mail CANT TRACK THE NUMBER YET MORE LIES SCAM COMPANY .I SUGGEST IF YOUR LOOKING FOR A SIMULAR RADIO CHOOSE A GENUINE COMPANY

August 27, 2026
Unprompted review

Reply from Poclink

We’re sorry for the confusion and understand your concern about not seeing the tracking information sooner. We can confirm that your order has been shipped, and the tracking number has been sent to the email address used when placing the order. Please check your inbox and spam/junk folder.

If you still cannot find the email, please contact us directly and we’ll resend the tracking details immediately. Thank you for your patience.

— The Poclink Team

Review of Lloyds Bank


Rated 1 out of 5 stars

Made a transaction turnd out to be…

Made a transaction turnd out to be fraud and my bank did not care. Update just got reply from lloyds but not a phone call just a generated message robot no doubt .even the fraud team hung up the phone when I tried to explain the situation. They tried to put words into my mouth .

August 20, 2026
Unprompted review

Reply from Lloyds Bank

Hi John. Thank you for your feedback. I'm sorry to hear about your experience and the negative impact this has had on you. This isn't the level of service we aim to provide.

You can message us 24/7 through the Mobile Banking app by selecting Search and then Message us 24/7. A colleague will be happy to review this with you and discuss the support available.

If you'd like to raise a complaint, please visit our complaints page, which explains the different ways you can get in touch, including our online complaint form:

http://spr.ly/62049B1i1SJ

Thanks
Sanjay

Review of Eurofit Systems


Rated 1 out of 5 stars

placed order for next day delivery and…

placed order for next day delivery and never arrived 5 days later still did not arrive .called them and they said its down to fedex got picture of my front door fedex driver took from his cab but this was on the 5th day .canceld order waiting on refund .never agin empty promise .

July 24, 2026
Unprompted review

Reply from Eurofit Systems

We are sorry to hear we were unable to satisfy your experience with us. We try our best to give an outstanding service to all customers that order via our website. I can see that you ordered through our sister website Eurofit Direct and that our third-party courier service delayed your order. As stated in our conversation with you, we are unable to control what happens to the package once it has left our warehouse. We put our trust in a third-party courier and when the service is let down we understand how fustrating it can be. We try everything in our power to rectify the issue and believe we did everything we could to help, however we do appreciate the feedback.

Review of DPD


Rated 1 out of 5 stars

Wasn't a good company not anymore evri…

Was once a good company not anymore evri are the best .I waited in all day for a parcel collection and I saw on my cctv driver quickly run to door posted a card and shot of .by the time I got down stairs she was gone .dredfull company

June 1, 2026
Unprompted review

Review of Simreality


Rated 1 out of 5 stars

Poor experience i have to say .ordered…

Poor experience i have to say .ordered a dof h2 said delivery 3 to 4 weeks 6 weeks later still nothing then they got delivery but my unit was not in that order so after a further 2 weeks I decided to get refund

May 28, 2026
Unprompted review

Review of Creation


Rated 1 out of 5 stars

Long story but I will condence it down…

Long story but I will condence it down .have you heard the saying the left hand don't know what the right hand is doing, thats it.its all about the. Ticking the box that suits them and its that simple .I rest my case .Steven please don't lie to me as you have not called me

May 28, 2026
Unprompted review

Reply from Creation

Hi John,

Thanks for taking the time to leave this feedback. I do apologise for the trouble you have had with this.
I called for more information, unfortunately I was unable to speak to you.

Please do not hesitate to contact us if you have any questions or require any assistance.

Kind regards
Stephen

Review of X Plane


Rated 1 out of 5 stars

Dredfull service from customer support

Dredfull service from customer support. Upgraded from 11 to 12 and there's no difference apart from extra airports and few planes .the graphics are dreadfull seen better graphics on a 1970s games console.not a patch on msfs 2020 /24 wast of £60 plus motion platforms not compatible with 12 only 11

May 26, 2026
Unprompted review

Review of Creation


Rated 1 out of 5 stars

Dredfull company no compassion lies…

Dredfull company no compassion lies after lies tried to setup a payment plan from the list of organizations stated on there paperwork and everyone failed miserably. I will never use this company again

May 25, 2026
Unprompted review

Reply from Creation

Hi John,

Thanks for taking the time to leave this feedback. I do apologise for the trouble you have had with this. I have requested a call back from our support team to help you with this.
Please do not hesitate to contact us if you have any questions regarding the finance, or require any assistance.

Kind regards
Stephen

Review of Meta

Review of Dvla


Rated 1 out of 5 stars

I wish I could give this zero stars

I wish I could give this zero stars. The online system just to renew a driving license is far too personal. It was asking how many years left I have on my mortgage and if I have a mobile contact. I selected the option I prefer not to say and it didn't like it! Saying unable to complete identity when they have the information already. This is a severe case of data breach and information is floating in the cloud for scammers to get hold of. If my data is breached, I know who will be held accountable

May 12, 2026
Unprompted review

Review of Meta

Review of Hempsteadtherapycentre


Rated 1 out of 5 stars

Had 2 appointments 1 for 50 mins this…

Had 2 appointments 1 for 50 mins this included 10 minutes consultation and 40 mins treatment .we'll treatment was 20 minutes short of appointed time .then 2nd visit was mentioned to be 40 mins treatment that only lasted 20 minutes. Con never again

April 22, 2026
Unprompted review

Review of Shopify


Rated 1 out of 5 stars

Went to purchase an item got forced…

Went to purchase an item got forced into paying by shopify now waiting on refund .they took my money immediately yet I have to wait 7 days before I get it back .....never again

April 22, 2026
Unprompted review

Review of Dofreality


Rated 1 out of 5 stars

Decided to get refund as dof reality…

Decided to get refund as dof reality are a dreadfull company to deal with nearly 8 weeks still no joy

April 22, 2026
Unprompted review

Reply from Dofreality

Hi John. You placed an order on 11th March with Simreality , not us. You need to deal and communicate directly with them, not us. They did mention to you 4-6 weeks delivery timeframe. The order was placed 6 weeks ago, and today they did a full refund for you. At this point, you are not our client and haven't dealt with our sales nor support to leave any review.

Review of Dofreality


Rated 1 out of 5 stars

Placed order through reseller had…

Placed order through reseller had nothing but grief dredfull service promises 3 / 4 week turnaround been now over 6 weeks tracking non existent stuck same place 7 days not moved .be warned .beginning to wonder if its a scam don't blame them its your company that caused the issue .this reson why I canceled order with them .there a small family run business and its people like you that can put them out of business. I even left a voice message and you never replied so what does that tell you .take a closer look at your rating

April 20, 2026
Unprompted review

Reply from Dofreality

Hi John. You placed an order on 11th March with Simreality , not us. You need to deal and communicate directly with them, not us. They did mention to you 4-6 weeks delivery timeframe. The order was placed 6 weeks ago, and today they did a full refund for you. At this point, you are not our client and haven't dealt with our sales nor support to leave any review. You have posted 130 reviews on Trustpilot, and all of them are 1* negative ones. Should it be trusted?

Review of Sky


Rated 1 out of 5 stars

wish there was a no star but 1 star…

wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing

March 23, 2026
Unprompted review

Reply from Sky

Hi John,

Thanks for your review. I'm really sorry to read about your experience. Feeling unsupported when you’ve tried to get help is understandably very frustrating. This isn’t the level of service we want for any customer. If you’re happy for us to review your account, we can check what’s been happening with your services and look into this further for you.

You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Gillian

Review of Astra Cases


Rated 1 out of 5 stars

Bought new phone so decided to buy case…

Bought new phone so decided to buy case phone arrived within 2 days from ebay unfortunately case never arrived even though I ordered caes 1 week before phone and 2 weeks on still no reply or case .dreadfull customer service. I'm awaiting refund luckily got a case on ebay . AVOID THIS COMPANY AT ALL COST

February 26, 2026
Unprompted review

Reply from Astra Cases

Hi John, Thank you for your feedback.

We understand how frustrating it is when a case does not arrive in time for a new phone. That is not the experience we want for any customer.

We are actively working on improving response times and delivery communication to prevent situations like this. Your feedback highlights where we need to do better.

If your refund is still pending, please contact our support team with your order number so we can follow up and ensure it is resolved promptly.

We appreciate the opportunity to improve and hope to provide a better experience in the future.