Creation Reviews 

116,095
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 22,760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and politeness, ensuring a pleasant and unpressured shopping experience. Many people found the service and user experience easy, quick, and efficient, with straightforward processes for purchases and account management. Beneficial payment options, including interest-free plans and clear financial agreements, are often highlighted, helping consumers budget effectively. However, some people were dissatisfied with payment system aspects. These reviewers noted issues such as the absence of automatic monthly deductions, potential for unexpected interest, and inflexibility when trying to adjust payments due to reduced income or clearing debt early.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease and simplicity of... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Product

Consumers find the product offerings to be positive, especially when purchasing larger items like TVs,... See more

Payment

Reviewers mention positive feedback about payment, highlighting easy and secure transactions, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Creation is in the top 2-for feel good factor with practical economic solutions. Keeping Britain's moving in the best way possible. Having no delays with decision made instantly. From experience pa... See more

Rated 5 out of 5 stars

Purchased a fridge Curry’s at Arena Park, Coventry. The service I received was excellent. Would like to mention Ann who helped me select fridge and go through delivery / payment options. Very pro... See more

Rated 5 out of 5 stars

We were served by Claire at the Kirkcaldy branch of Currys. We knew exactly what we were there to purchase and Claire helped us in every possible way, as she always does. The store is very convenient... See more

Rated 5 out of 5 stars

Perfect customer services. I contacted the customer service team member. The lady was extremely helpful and was able to provide me a solution to my problem. I forgotten her name. Was yesterday morni... See more


Company details

  1. Financial Institution

Written by the company

We’re the power behind some of the UK’s best known brands, providing a range of helpful everyday finance solutions to help you spread the cost of your purchases. We work with a number of retailers; including furniture and electrical specialists, motor dealerships and home improvement companies. At Creation we offer finance to help you spread the cost of a purchase, buying a new or used car, or improvements to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

116K reviews

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4.7

All reviews

(116,095)

22,250 reviews in the last 12 months

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Rated 4 out of 5 stars

Purchase from Curry’s

Initially seemed confusing as its Creation and not Curry’s. Took sometime and a phone call to purchase my goods from Curry’s. Glad we had the phone call as deal got sorted. Additional messages and emails all got signed up and confirmed. 👍

July 22, 2026
Rated 1 out of 5 stars

This company are so thick

This company are so thick , they are a total waist of time, with £1400 in credit , it refused me £800 , really, they are so dumb, tomorrow I will pay the £60 I owe, and tell them what I think of them , really think of them, then I shall close the useless account down, because that is what it is useless , I’ve never known anything so useless in my life. A total waste of time and effort.

July 22, 2026
Unprompted review

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