Susan Miller

I was visited by a courteous engineer, Jack Squire yesterday to fit a smart meter for my electricity. He was very punctual and even called me 10 minutes before he arrived.
The meter was fitted in no time at all, with no fuss whatsoever.
The only problem which I had already foresaw was, as Jack confirmed, that the gas meter couldn't be done because of the location of the actual meter. It really needs to be moved.
However, Jack kindly informed me of how to go about it and gave me the number I need to contact to have it done.
Great engineer with great communication skills, polite and efficient. If only every tradesman was as affable.
Many thanks to both Jack and Fuse.

I used Fatsoma to buy tickets for a day disco. It was so easy even my husband could use the app and that's quite a feat for him! 😀
Well done Fatsoma! Thank you.

The regular guy who sorts the items in my local shop is so organised and very friendly. A great ambassador, although he doesn't work for in post, he should be recognised.

First class service. The salesman, Gary communicated with arrival times on the day. He was very efficient on measuring up and didn't do any hard sales talk which I know we all dread. Gary had a vast knowledge of the company's products and suggested good solutions to my colour problems as I still hadn't decided on colours, his advice was spot on.
I would recommend shades to everyone.

The order form was really easy, I had the t shirt ordered in l and paid for in seconds. The delivery was fast too. I really can't complain... it's not broken so don't fix it!

I was wary of using Jet2 for our holiday booking as it is a budget airline. I have tried one of the other budget airlines and was less than impressed.
Jet 2 has excellent customer care.
We had private transfers laid on to take us from the airport to our hotel which we thought was a fabulous touch. It also saved us from going through the hell of stopping at a load of different hotels in the way to ours. It was very convenient.
We also had a call from a member of customer service whilst in resort to check we were happy, again another caring touch.
Communication was 1st class.
Our flights were on time and the cabin crew were very helpful as well as being lovely people. We are going with Jet 2 to Bulgaria in June and we hope the standards are as good then.

My delivery was done by a driver and his mate. They obviously worked well together as I was watching how fast they were getting through their run... they were flying through it! I did think that there's no way they're giving much of a service but I was wrong. They were both smiling, soaking as well from their hard work on such a warm day. Most of all they brought the delivery in and put it where I needed it to go without a complaint or a whinge! Their service was excellent, efficient and well executed. Well done guys, great attitude and fantastic work ethic.
They were gone before I could even offer them a cold can of juice to cool them down. In and out like a pair of ninjas lol! 🥷

Bella,. Talked me through enduring all I had to do was follow her instruction.
I want very happy with the amount of commission they take, when I could've done it myself.

No more wires, wonderful.
The battery that came with the starter kit didn't last long, so I had to buy a bigger battery.

I went onto the East Kilbride shop with my husband after looking online as we wanted to try out the bed we'd decided on. The plan was go in, try it out and book online as I had been offered good discounts online, 5% discount for leaving the bed in my trolley and a10% off, half price mattress as well as half price build.
On entering the shop, we were met by Yvonne and Stuart the manager said hi in the passing. Yvonne asked us what our needs were and as I told her we were just into try the bed out and I told her it was the toulouse. She told us to try all the medium mattresses, not just the one we'd decided on.
No pressure, she left us to go through the store and try out.
When we decided on our bed, I told Yvonne we were ordering online and she said she would match all offers.
She was so organised and knowledgeable. Very friendly, not pushy.
She called Stuart to come and see the discounts I was offered online, in order to authorise the discounts. Not only did she match them she gave us two new pillows too.
On leaving after having made our purchase, my husband and i were both so delighted and in such a good mood. We realised we have missed the human touch and the in store experience. I would recommend visiting the store in person to anyone. It cannot be beaten.
The Internet is wonderful in that you can peruse and pick out what you want at any time of day or night. But nothing comes even close to the human touch.

We had to visit 2 Toolstation stores, East Kilbride (our home town) and Ayr to collect a portable air conditioner as it was the last one available.
Service at Ayr store was quick and efficient as I'd booked and paid online. The only thing was there was only 1 server and we went to the click and collect counter as that's what we expected. Whilst there, no one else came out and we were left wondering if there was anyone else in the store. Meanwhile the standard queue was growing. We needed to collect and get back on the road asap because we were trying to beat roadworks traffic. Which we knew would be horrendous. But the lady from the standard queue came over to us when finished with the man in front of us and she asked us to go to the her till. So we were at the wrong place but we didn't lose our place as she saw us come in.. Once all was established it was quick and easy.
East Kilbride Store: I had to go there as the window fitting wasn't the right one for the wessex 12000 BTU portable air conditioner. And I also needed an extension hose and join for it.
The two men on the counter did everything they could as they didn't have any of what I was looking for. One eventually found the hose but as its a 150mm house I needed they didn't have a connector nor did they have an alternative hinged window fitting as the box only comes with a sliding or sash window fitting.
I got 1 item out of the three I needed but I was very happy as the two employees did all they possibly could to try and help me between looking online and checking their book and trying other stores. I can't fault the service after all it wasn't their fault none of what I needed was available.
The air con unit should have a choice of sliding or hinged window fitting.
I would recommend the Toolstation to anyone and everyone. As nothing was too much trouble. The operator who's name I caught in East Kilbride was Mark S.
I must thank him he went above and beyond and I haven't seen service like that in a while. Thank you
.

Great fabric, can't fell the quality but still way too tight. I will be cancelling.
If you wish to buy these shorts, go for 2 sizes larger than your size!

I got these for my husband.
These shorts are, on first inspection good quality, look and feel good to touch. My only problem is they're pretty tight, the waistband left welt marks on his waist and he said they're so uncomfortable he felt very restricted. I'm so sorry but not for him I'm afraid.

I have used funky pigeon on and off for many years. I used to be able to go on and book a card for next day delivery until more recently. I went on to send a card to my dear aunt and there was no next day delivery despite it being early in the day. The delivery date is 4 days away. I should have just bought a card in a local store and driven to her house with it or posted it from a post box. I won't even start too much on cost of the cards. Absolutely ridiculous! It's fair enough when it is a personalised card with photographs etc but for a normal day to day card £3.49!!!! And that's before postage! For a card I can buy for less than 99p elsewhere. Not for me anymore. I shall be using my legs rather than my fingers in future!! I don't see many people staying with Funky Pigeon.

Excellent reliable information from true professionals. I wouldn't go anywhere else.

The flowers are very expensive for all that is in the bouquets. I bought my sister in law one from interflora and my niece brought one in from Aldi. Hers was much larger with lovely flowers and it looked nice and fresh. Mine was lovely, not any better looking than my niece's. Hers was only £3.75. I feel quite disappointed and embarrassed. That she paid a fraction of my cost and got a bouquet that was just as good.

Flowers didn't look anywhere near as good as the pictures on web and weren't in the best condition when they arrived.

I ordered flowers as a thank you to the team at a caravan park where I own a van. I must admit I'd tried through interflora and found that they wouldn't deliver. Then I remembered I'd got e flowers delivered to me when I was ill. I went on the website and picked my order, inserted the wording on my card and paid. That was it! No hassle! The flowers arrived and I got a lovely e mail to say thank you for the flowers which are "absolutely beautiful!"