Eflorist Reviews 

296,758
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 9,300 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently state that the ordering process on the website is simple and straightforward, allowing them to select wonderful gifts with ease. Many individuals appreciate the prompt shipping services, noting that gorgeous floral arrangements arrive on time to delight their loved ones across various locations. However, some people mentioned that delivery drivers sometimes dropped off packages on doorsteps without ringing the doorbell or brought them very late in the evening. Customers also observed that specific bouquets started to wilt after a couple of days or looked entirely different from the promotional pictures displayed online.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the beautiful arrangements,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as while some consumers praised rapid delivery... See more

Order

Reviewers mention ambiguous feedback about order, noting that while some consumers enjoyed a smooth... See more

Quality

Customers had ambiguous experiences with quality, as reviewers expressed deeply mixed opinions about the... See more

Service

Consumers find service to be ambiguous, with reviewers expressing mixed opinions about their overall... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Flowers were bang average for what I paid, I’d of been better going to the supermarket and buying to bouquets for £10 and creating my own. Box was damaged and open when it was delivered. Last time I’l... See more

Rated 3 out of 5 stars

It was too limited on what we could write for a condolence. And the add on for a card was too excessive Will probably not use this again as so many options out there and this did not fit my needs... See more

Rated 3 out of 5 stars

I have no problem with the supplier but they were badly let down by their courier who delivered over 24 hours late. Unless they make a change, it may cost them business.

Rated 4 out of 5 stars

Easy process.. All good apart from delivery.. Flowers just left on door step without ringing door bell.. If I hadn't received the delivery notification and phoned the recipient they could have been ea... See more


Company details

  1. Flower Delivery
  2. also in
  3. Florist
  4. Flower Market
  5. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.2

Average

TrustScore 3 out of 5

297K reviews

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3.2

All reviews

(296,758)

9,296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quantity of flowers

I paid for the large bunch of flowers for my partners birthday. I was very upset with the size, very few flowers. Hardly fills out our smaller vase.

October 29, 2026
Rated 1 out of 5 stars

My order got stuck in an Evri delivery…

My order got stuck in an Evri delivery van!!! Had to keep chasing, was offered £5 credit against another order, I refused that so they tried offering another credit note for the flowers and chocolates, I had to virtually beg for my money back. Not impressed at all wouldn't recommend!!!!

October 29, 2026
Rated 1 out of 5 stars

I ordered a bouquet for a birthday…

I ordered a bouquet for a birthday gift. To be delivered on Saturday 31st. The flowers were not delivered I checked the confirmation which said could be delayed 1/2 days. I contacted the delivery company they replied the parcel was larger than expected?? The parcel was eventually delivered 11am on the 3rd day. Flowers (roses) did arrive but were opened up so don’t expect they will last very long. Will not be ordering in the future

October 29, 2026
Rated 1 out of 5 stars

I've used them several times before…

I've used them several times before without taking references. This time they completely screwed up; the box was abandoned at the front door despite there being an intercom at the property. There were no chocolates and no greetings card. Subsequently eflorist flatly refuse to offer compensation although they have apogolised, profusely it has to be said. They keep repeating that they can't do anything because they are unable to separate the flowers from the chocolates and just refuse to reimburse me or send another delivery. I can tell you that Amazon would immediately have refunded my money, not a credit for a future purchase, and also sent a new delivery.

October 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing

I ordered with eflorist as it offered next day delivery and I wanted something that would arrive on my daughter's birthday 30/10. It did not arrive until 04/11 and was not delivered to her. There is a sign on her door which reads 'do not deliver to No 68' which is where it was eventually delivered. They have a ring doorbell so they know that no delivery came to their door. When they eventually found the delivery dumped on their door step 05/11 the flowers were not in a very good condition. I am extremely dissapointed and will not be using this company again.

October 29, 2026

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