Funky Pigeon Reviews 

330,310
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,310)

15,331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Flowers half dead or broken

Ordered flowers for wife whilst working away. They arrived with broken, dead flowers and heads fallen off. Tried to submit photo evidence but the images wouldn't upload. Won't use again.

December 2, 2025
Rated 5 out of 5 stars

Always top notch service

Always top notch service, Royal Mail notwithstanding! Remember folks, if it's despatched on time but late arriving, that's not FPs fault!

April 20, 2026
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Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

Clear and user friendly

Clear and user friendly

July 22, 2026
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Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that you found our website clear and user-friendly. Making the ordering process as simple and enjoyable as possible is important to us.

Robyn

Rated 5 out of 5 stars

What an efficient and reliable company to deal with!

What an efficient and reliable company to deal with!
I ordered a personalised 'Chelsea' birthday card for a friend's 18th birthday and was really amazed at the excellent print quality regarding the interior graphics and design! This superb card I'm sure will be received with such excitement particularly because my friend is an avid Chelsea supporter, plus with three of his favourite players depicted on the photo inside, he'll be blown away!! I was also very happy with the realistic low cost of both the card and personalisation moreover, with the prompt dispatch which arrived within two days, it's for sure I'll be flying back to Funky Pigeon before long! Cannot recommend this company enough!

July 21, 2026
Unprompted review
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Reply from Funky Pigeon

Thank you for such a fantastic review! We're delighted to hear how impressed you were with the print quality, design, affordability, and speedy delivery of your personalised Chelsea birthday card. It means so much to know you've created something special for your friend's 18th birthday, and we hope he loves it as much as you do. We truly appreciate your recommendation and look forward to welcoming you back soon!

Robyn

Rated 5 out of 5 stars
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Reply from Funky Pigeon

Thank you for your review! We're delighted to hear you found it easy to personalise your item and enjoyed the variety of options available. We appreciate your feedback and hope to see you again soon.

Robyn

Rated 5 out of 5 stars

Good photos

Brilliant, the photos I chose actually look like the photos on the card, would recommend and definitely use again.

July 20, 2026
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Reply from Funky Pigeon

Thank you for your lovely review! We're so pleased to hear that the photos on your card matched your expectations perfectly. We really appreciate your recommendation and look forward to helping you create more special cards in the future.

Robyn

Rated 5 out of 5 stars

Perfect as always.

Perfect as always.

June 16, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, it is amazing to hear that you found our service perfect.

All the best,
Alise

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some lovely feedback for us, it is good to hear that you found our service great and that it was delivered on time.

All the best,
Alise

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Always happy when the product arrives.

July 23, 2026
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Reply from Funky Pigeon

Thank you for your review! We're delighted to hear you found our service quick and easy, and that you're always happy with your products when they arrive. We really appreciate your support.

Robyn

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your kind review! We're delighted you enjoyed our great range of cards and gifts. We appreciate your support and hope to see you again soon.

Robyn

Rated 3 out of 5 stars

I couldn't use my funky VIP at all and…

I couldn't use my funky VIP at all and just downloaded the app and ordered 2 cards.

July 23, 2026
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Reply from Funky Pigeon

Hi, we appreciate your feedback, and we are continuously looking to improve our services. Our team will get in touch via email as soon as possible. Many thanks, Funky Pigeon.

Rated 2 out of 5 stars

Check out process

There is too much emphasis on trying to get you to add a gift or gift card to your order. It takes ages to bypass these options and just pay for the card you’ve chosen

July 22, 2026
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Reply from Funky Pigeon

Hi, we appreciate the feedback! Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

As always good choice of products 👌

As always good choice of products 👌
Great to make them personal with photos & also on this occasion chose a gift to accompany the card, great variety of gifts 🎁 😀

July 22, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some lovely feedback. We are happy to hear you found that we had a great range of products and that you enjoyed personalising our cards with accompanying gifts.

All the best,
Alise

Rated 3 out of 5 stars

When it comes to doing the pictures

When it comes to doing the pictures. It can be very irritating and time consuming. Trying to twist and resize the pics. Sometimes you are there for a while as nothing is happening. Today it took me over 30 mins to create the card.

July 22, 2026
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Reply from Funky Pigeon

Thank you for your feedback. I understand how frustrating and time-consuming the picture editing process can be. Having to repeatedly resize and rotate images, particularly when the system is slow to respond, can significantly impact productivity. I appreciate you raising this issue, and I will ensure this feedback is shared with the relevant team for consideration.

Robyn

Rated 5 out of 5 stars

Very easy to navigate and upload…

Very easy to navigate and upload pictures, very happy with the end product.

July 22, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely review! We're delighted to hear that you found it easy to navigate our website and upload your pictures. It's wonderful to know you were very happy with the finished card. We appreciate your feedback and look forward to creating more special moments with you in the future.

Robyn

Rated 1 out of 5 stars

Card didn't arrive on time

Card didn't arrive on time. Paid extra for delivery.

July 21, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate your feedback, and we are continuously looking to improve our services. Our team will get in touch via email as soon as possible. Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

Ordering was effortless and delivery was quick

I didn’t see the card myself as it was sent straight to the recipient, but the ordering was effortless and delivery was spot‑on. Funky Pigeon always makes it easy to trust everything will arrive just right.

July 20, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the feedback! Many thanks, Funky Pigeon.

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